NCL Loses all our reservations
Sep 11th, 2016, 09:23 AM
#1
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Join Date: Aug 2016
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NCL Loses all our reservations
It's before our Bermuda cruise and by chance I decided to check on all of our dinner reservations, shore excursions and shows. Good thing, because as it turns out NCL has lost ALL of our dinner reservations, but 1, and all of our shows, but of course none of our excursions (because we PAID for those!). We called and eve though we spent 1/2 an hour with them, they insisted that there was nothing they could do and that we have to wait until we are on board to make new reservations, which we all know means crappy dinner times, and, of course, the show times will be all booked up! This is our 1st experience w/ NCL and we have vowed NEVER to cruise with them again! POOR customer service!!!! What a bad start!!!!
Sep 11th, 2016, 10:27 AM
#2
Join Date: Jul 2003
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I wonder what happened as there was a partial loss only. Sorry to hear of this. Once on board I think you will able to at least make acceptable dinner reservations.
Hey don't let it spoil your time away!
What ship will you be on?
Hey don't let it spoil your time away!
What ship will you be on?
