Viva Panjim

We visited Viva Goa on the 12/01/2010 as it was recommended by our tour driver.
Upon arrival we were told there were no tables available inside and they could only put something together outside in the street. Since there were flies, we said we would prefer a table on the inside. Out of the two waiters who were assisting us, one was very reluctant to give us an option of moving inside (one seen on the right in the photo); while the other (on the left in the photo) offered to let us move in as one of the tables would be free in about 15 mins. We agreed and opted to order some drinks and starters while we waited, most of what we wanted to order was not available on the day.
In a while the waiter (who wasn't keen on us sitting inside) told us that the people at table they expected to be free, had just ordered more wine, so they wouldn't be leaving any time soon. Since there wasn't much else that could be done, we decided to go ahead and eat at the roadside table we were given. A little later we turned around to see that the table we were promised had been vacated and was given to another bunch of European Tourists. When we called back the waiter and questioned him, he said that the restaurant's owner had reserved that table for those people. So we questioned why we weren't told this earlier and why we were given a different story earlier and whether we were lied to? When we asked to see the Owner, they then claimed she wasn't around and unavailable to speak to. Our waiter was so full of attitude that when we told him we were insulted by his behaviour and to bring us the bill as we would like to leave, took his own time.
Finally we went inside and settled out bill, and were even short changed Rs 10. An insignificant amount, but after the service there we did not want to leave them even a Rs 1 tip.

Appalling to have such service in your own country when on Holiday. We are residents of Dubai on holiday in Goa, which is our home, and to have such insulting service was positively unacceptable!!