In Croatia foreigners who spend over 740 Kn in one store on a single day can reclaim the V.A.T. (value added tax) upon leaving the country. To do this, you need to present the receipts and the goods bought at the carina (customs) desk at the airport, ferry port, or border crossing on your way out of the country.
When making a purchase, ask for a V.A.T. refund form and find out whether the merchant gives refunds—not all stores do, nor are they required to. Have the form stamped like any customs form by customs officials when you leave the country or, if you're visiting several European Union countries, when you leave the EU. After you're through passport control, take the form to a refund-service counter for an on-the-spot refund (which is usually the quickest and easiest option), or mail it to the address on the form (or the envelope with it) after you arrive home. You receive the total refund stated on the form, but the processing time can be long, especially if you request a credit-card adjustment.
Global Blue is a Europe-wide service with 225,000 affiliated stores and more than 700 refund counters at major airports and border crossings. Its refund form, called a Tax Free Check, is the most common across the European continent. The service issues refunds in the form of cash, check, or credit-card adjustment.
Global Blue. www.globalblue.com.