Back To Line

Royal Caribbean International: Navigator of the Seas

  • Royal Caribbean International
  • Royal Caribbean International
  • Royal Caribbean International
  • Royal Caribbean International
  • Royal Caribbean International
  • Royal Caribbean International
  • Royal Caribbean International

Navigator of the Seas Review

Insider Take

Best For People Who Want

A bigger-than-life cruise experience with nearly unlimited activities; the feeling of being in a city-at-sea; family members of many ages to have a grand time; non-stop nightlife.

Should Be Avoided By People Who Prefer

A small ship with lots of quiet; large inside/outside standard cabins; single, open seating or intimate dining; a close-to-the-sea cruise.

Onboard Experience

Navigator of the Seas was the fifth in the series of Voyager-class vessels (Voyager, Explorer, Adventure, Mariner and Navigator), entering service in 2002. Navigator is a nearly identical to her sisters, also featuring an ice skating rink, rock-climbing wall, in-line skating track, horizontal atrium, and inside-facing cabins with a promenade view. Like Voyager, this 3,114-passenger ship appeals to people of all ages - from kids to seniors - and with nearly every taste. However, there are a few enhancements that won't be found on Voyager, Explorer or Adventure of the Seas. In addition to the Portofino's Restaurant found on all the sister vessels, you also get a chance to try Chop's Grill. The sports bar found on the earlier ships has been replaced by Vintages, a wine bar/cellar for tasting and purchases, and the sports bar theme is given over to the existing 19th Hole Club. The balconies on this ship extend further out from the side of the vessel, availing more light to the cabin, hydraulic lifts for the physically challenged have been added in places not present on the earlier ships.

One thing is for sure: the 3,114-passenger ship appeals to people of all ages but is especially suited for the younger and more active set. Oldsters can still enjoy people-watching but its the youngsters who really benefit from the 40-foot-high rock-climbing wall, ice-skating, miniature golf, volleyball and basketball and rollerblading on the sports deck.

Deck three features "Studio B," an incongruously named ice rink for recreational skating as well as for Ice Capades-type shows. The ship offers one of the biggest casinos at sea, a tiny movie theater, a library, and an internet cafe.

There are a full three miles of public corridors, but the hallways are occasionally "jiggered" so you don't get a sense of the full distance, plus excellent signage precludes anyone getting too grievously lost. There is a severe shortage of elevators, with but two banks of four to service 3400 people over 14 decks. Wait times can be excruciating.

A simple "let's go see the ship!" comment on day one leads you out the door, and by the time you return to your cabin you will feel like Marco Polo. The 500-foot-long, four-deck-high Royal Promenade, all too evocative of an onshore mall, is like a real street, with a cherry-red British Morgan car parked outside the faux English Pub. The promenades are lined with cafes, a 24-hour eatery for pizza, pastries and sandwiches. Shops, including souvenirs, liquor and cigarettes, display their wares outside on days at sea.

There is a $4.25-per-scoop Ben & Jerry's. Pay-per-view in-cabin movies are $11.95, and there's a $3.95 per person service charge to Johnny Rockets (although the burgers are free, and worth every cent). There's a $20 surcharge for the small alternative restaurants Portofino and Chops which serve great a la minute meals but are a little overly crowded.

Public Rooms

The breathtaking Royal Promenade - four decks high, longer than a football field, wider than three lanes of traffic - has no windows, but is always dazzlingly illuminated, as only befits a venue for Mardi Gras-style parades complete with stilt walkers, a swaying inflatable dancer, streamers and confetti.

The enormous Casino Royale, through which passengers must pass to get to the main show lounge, is gilded to within an inch of its life, with nearly 300 slots and tables for blackjack, craps, roulette and Caribbean Stud Poker. The disco pulses into the wee hours. Floor-to-ceiling seawater tanks teeming with Day-Glo tropical fish flank the Aquarium Bar. The well-stocked library, which feels like an urban bookshop, provides seating along its glass wall for an overview of the Royal Promenade. The Viking Crown Lounge is perched 14 decks above the ocean. You can get married in port in the ship's Wedding Chapel, bringing up to 60 of your closest friends and families.

The gorgeous La Scala Theater, a state-of-the-art 1,350-seat show lounge, features such decorative elements as a Murano glass chandelier and a jewel-bedecked velvet stage curtain.

That ice rink you hear so much about is a two decks below the atrium and right in the middle of the ship, which means some fancy footwork is sometimes required to get to other public areas. In fact, the great and spacious interior of the ship is almost completely surrounded by private cabins, so to get any look at the ocean at all you'll have to head for the cluster of lounges on the upper decks or outside on the decks themselves.

Amply decked out with recliners, the pool areas bustle with activity and also are the staging area for fashion shows and planned games. The real action takes place on the sports deck, where fitness fans work up a sweat playing ping-pong, basketball or rock-climbing. Families flock to the open-air 9-hole miniature golf course. There is inline skating on a well-padded track.

The best spots for being alone with a book during days at sea are the sea view Seven of Hearts card room and Cloud Nine Lounge on Deck 14. Serious misanthropes can retreat all the way up the curving stairway to Deck 15's Skylight Chapel, where no one ever ventures, and where no music is piped in.

Cuisine

Mouthwatering descriptions on the menus notwithstanding, you probably won't hear people raving about the food. Particularly annoying are misleading descriptions of food items, a notable one being a dessert called "chocolate fondue" which evokes a plate of fruit and marshmallows for dipping into a bowl of hot, molten cocoa-laden chocolate. What arrives is a refrigerated bowl of congealed white pudding with a few berries stuck to the bottom. The immediate response is, "Huh? What is this?" It turns out the description says "white chocolate" and as for the word "fondue," - well, it just isn't one.

These ships have changed their dining room menus, limiting the number of courses. While most ships list appetizers, soups, salads and entrees separately, there are now but two categories, starters and entrees, with a single type of salad offered as a separate option. The result is people getting different items (soup, salad, appetizers) all at different times. Entrees will all arrive at once, however. Beef is the best bet - fish is unpredictable. In addition to entree selections that vary nightly, the menu always offers salmon, chicken breast, steak or pasta. These are often the best choices on the menu.

Particularly problematic is the bar and wine service. There are no dedicated sommeliers so don't be surprised if your white wine arrives at room temperature and no ice bucket if you order a bottle. Wine by the glass is three fingers in the smallest wine glass made, and costs over $7.00. Royal Caribbean does not offer to keep unfinished bottles in their cellar for their guests, but you can cork it and take it with you at the end of the dinner.

Specialty coffees like espresso or cappuccino with dessert, with or without liquor, have to be ordered from bar service which can be tortuously slow. Try to order these well ahead of dessert or you will likely be served after your meal is finished.

Cabin service staff is efficient but unobtrusive. The purser's desk tries hard to be responsive, especially in view of how much troubleshooting they must do on a ship this size. Room service, though, can be pretty slow.

Restaurants

The ship's elegant main restaurant features a crystal chandelier a grand, two deck staircase. The three decks it spans are separately named for famous operas; Carmen, La Boheme and the Magic Flute. The ship's second most popular dining venue (though it is more of a lunching venue) is Johnny Rockets, which carries a $3.95 per person service charge (soda fountain drinks are extra), and in which you might have to wait to be seated. The vast Lido deck restaurant for casual buffet-style meals is cleverly designed to look like two individual eateries, minimizing the sense of size and crowds. Portofino, the alternative Italian restaurant, is a lovely intimately-lit venue, though you might, if you're not attentive, realize you've got your fork in an adjacent diner's salad; the tables are that close together.

Tipping

Royal Caribbean suggests a per person per day gratuity of $3.50 for the stateroom attendant ($5.75 if sailing in a suite); $3.50 for the waiter; $2.50 for the Assistant Waiter; .75 Head Waiter. These gratuities may be paid in cash or charged to your onboard account. For children sailing as third or fourth passenger in the stateroom, tipping is at the parents' discretion.

An 18 percent gratuity is automatically added to all beverage tabs. Gratuities for room service, spa, casino and other staff are at your discretion.

Entertainment

The Vegas-style production shows, especially clever in their special effects, rival Carnival's for the best at sea. The ship's musicians are adequately entertaining, with the best bet being the solo folk guitarist in the English themed pub serving several British ales on tap. Late night parties like the 70s Disco Show or Karaoke are held in the Connoisseur Club nightly. Daytime the is a minimal reggae band playing by the pool or in the Royal Promenade. A jazz trio heats up the Viking Crown Lounge at night.

Cabins

Royal Caribbean is known for small cabins, inside cabins are just about big enough to turn around in. Hats off to Royal Caribbean, though, for not skimping on balcony cabins. Actually, cabins are roomier than elsewhere in RCI's fleet. Inside cabins do measure a stingy 160 sq. ft; but outside cabins range from 180 to 265 sq. ft. and suites from 610 to 1188 sq. ft. Moreover, there's lots of storage, especially nice for a ship that essentially goes nowhere. Standard amenities include color TV with CNN and movies; a safe; individual temperature controls; and RCI's first hair dryers. There are tubs only in the highest category staterooms' bathrooms; most have just showers (though unexpectedly large ones) with medicine cabinets.

If you book an interior cabin, be aware that the cabins come with twin beds, one against each wall. If you attempt to put them together for a single king-size bed you will not have enough room to get around the corners of the bed.

Children's Facilities

Royal Caribbean has made a number of improvements to youth and teen programming. One new program is Adventure Theater, developed by Camp Broadway in New York City to give kids an immersion into the performing arts. On each RCI sailing, teens and kids can learn acting fundamentals, vocalization, and dance techniques during a series of three 45-minute Adventure Theater sessions.

Another innovative program is Scratch DJ101 classes, which are available to all ages, along with special two-hour sessions just for teens on Liberty of the Seas. After their lessons, teens can showcase their music mixing knowledge in a graduation performance that friends and family can attend.

RCI has added new activities for those three to five years old in conjunction with Fisher-Price. Some of the new themes include Chefs on Deck, which involves role playing for preschoolers; Dino Adventure; and Train-O-Mania.

Lastly, RCI unveiled a Youth Loyalty Program this summer. Children and teens can now also enjoy Crown & Anchor Society repeat passenger benefits. Rewards for youngsters on their second or more RCI cruise include Crayola Twistable crayons or a Royal Caribbean bag. All repeating youth receive a Youth Ultimate Value Booklet with coloring pages, games and discounts for onboard amenities such as Ben & Jerry's, Airbrush Tattoo, and arcade games. Parents can enroll their children (if they have already cruised with RCI) via the line's website: www.royalcaribbean.com/youth.

A new program for infants and toddlers 6 months to 3 years, in partnership with toy maker Fisher-Price, offers 45-minute playgroups for children accompanied by an adult, involving storytelling, creative arts, music and a variety of Fisher-Price learning toys and games.

Private babysitting is offered from 8:00 a.m. to 2:00 a.m., provided sitters are available, for children from one year old. The rate is usually between $8.00 and $10 per per hour depending on the number of children in the family. Cash payment is made directly to the sitter. Arrange through Guest Services at least 24 hours in advance.

Attire

There are two formal nights per cruise. Maybe it's this ship's particularly festive reputation that induced most men onboard our sailing to don actual tuxedos for formal nights. A dark suit is just as appropriate. In general, though, this ship offers so much to do onboard that passengers don't all dress alike.

Decor

Clean, simple and tasteful, featuring a lot of Art Nouveau influence, seems just right for a ship this size. The atrium boasts a beautiful fiber optic sculpture rising several stories. The ship's well-placed art is surprisingly sophisticated. Particularly notable are the Georgian-style dining rooms, a stunning tucked-away lounge for smokers called the Connoisseur Cigar Club (to which you'll have to ask directions); and the elegant Champagne Bar, with curvaceous champagne-colored leather banquettes.

Service

Service with a smile is the style here, and room stewards work especially hard. While these ships started out working quite well, certain challenges arrive with age. The laundry facilities don't seem to be up to the challenge of a ship this size, so towels are worn out and odors have settled into the seat cushions. The drainage systems are not as clear as they used to be and showers may back up. The front desk does its best to help but unfortunately they have to deal with a very large crew that often can't deliver what they try to promise.

Fitness/Spa

The ship's well-equipped gym still draws serious fitness buffs with its full range of state-of-the-art machines. The two-level Steiner Spa, with its winding staircase, looks more like the lobby of a boutique hotel, albeit with a Greek motif. It houses a small attractive thalassotherapy-like pool in an airy glass-enclosed but private semi-circular room. The Solarium's serene outdoor pool area nestles behind the spa; you're surrounded there by fountains, foliage, and statues, with a retractable glass ceiling overhead.




Ship Overview

The fourth of five Voyager-class ships, Navigator of the Seas was christened in 2002. In late 2013 Navigator of the Seas is scheduled to receive upgrades that include an outdoor movie screen poolside, an updated wine bar, casual Park Café, Italian specialty restaurant, digital signage, lounges for elite past passengers, and a new nursery.

A truly impressive building program introduced one of these gigantic Voyager-class ships per year over a five-year period. With their rock-climbing walls, ice-skating rinks, in-line skating tracks, miniature golf, and multiple dining venues, they are destinations in their own right. Sports enthusiasts will be thrilled with nonstop daytime action.

The unusual horizontal, multiple-deck promenade-atriums on Voyager-class vessels can stage some of the pageantry for which Royal Caribbean is noted. Fringed with boutiques, bars, and even coffee shops, the mall-like expanses set the stage for evening parades and events, as well as spots to simply kick back for some people watching.

Other public rooms are equally dramatic. Though it's considered to be three separate dining rooms, the triple-deck height of the single space is stunning. These ships not only carry a lot of people, but carry them well. Space is abundant, and crowding is seldom an issue.

Big, bigger, biggest! Royal Caribbean has the largest modern mega cruise liners in the world, as well as some of the most innovative technology on its newest ships, from robot bartenders to the fastest Wi-Fi at sea. Its fleet of 25 and counting are all-around favorites of passengers—arguably the most multigenerational (and Millennial) crowd at sea—who enjoy traditional cruising ambience with a touch of daring and whimsy. Each ship in the fleet has action-packed activities such as surfing pools, rock-climbing walls, and on the newest ships, skydiving simulators, and 10-story slides.

Expansive multideck atriums and promenades, as well as the generous use of brass and floor-to-ceiling glass windows, give each vessel a sense of spaciousness and style. The action is nonstop in casinos and dance clubs after dark, while daytime hours are filled with poolside games and traditional cruise activities. Port talks tend to lean heavily on shopping recommendations and the sale of shore excursions.

What You Should Know

Pros

  • Royal Promenade may elicit the biggest "Wow!" onboard when a parade is center stage
  • Professional ice-skating performances are staged twice during each cruise
  • Equipment to participate in sports activities is provided at no additional charge

Cons

  • With the exception of the gym and some fitness classes, nearly everything else onboard carries a price tag
  • Although there is no charge to attend, you must get tickets for the ice-skating shows
  • Smokers may be frustrated to find that smoking is prohibited in cabins, on balconies, and in most indoor areas
Ship Stats
  • Crew Members 1,185
  • Entered Service 2002
  • Gross Tons 142,000
  • Length 1,020 Feet
  • Number of Cabins 1,557
  • Passenger Capacity 3,114 (3,835 max)
  • Width 158 feet
  • Service

  • Food

  • Décor

  • Value

Feb 5, 2017

Southern Caribbean

This was hands down the WORST experience we've ever sustained. Further, we entrusted Royal Caribbean with our hard earned money and it was wasted on this cruise, we did not get the services we paid for. At this point we cannot trust Royal Caribbean with our vacation money because they own Navigator and keep it at sea in poor condition with bad management. Windjammers food had really degraded since we sailed Oasis in 2015. Breakfast had the

same items daily, 'hash browns' seem to be McDonalds prepackaged product, almost no food from scratch, just poor quality like I've never seen in my prior 10 cruises. Lunch a bit better. Some variance, quality slightly better, deserts fair at best. The main dining room experience may have been good for some but not for us. Food was fair at best and has really degraded, cheaper quality meals and meats. Beef tenderloins used to be a whole piece meat, now its 2 thin slices. Quality entrees such as Beef Wellington, Swordfish, Beef Bourguignon, and others are gone. Duck served one night was VERY tough so I gave up on one of my most desired dishes. Lamp chops good but very THIN and each of the 3 chops gave only 2 bites - 6 bites total. Did have prime rib 2 nights though. "Creme Brulee" was NOT made from either eggs or cream (that's how they are made), some crappy corn starch based junk, mine at home is vastly better and real. But the really troubling part was our waiter, hands down the worst we've ever had. A good waiter must do more than take your order and bring plates of food, local restaurants do that. The most important job is to provide recommendations on food and explain how the food is prepared and served. WHAT will we get on the plate and WHAT is especially good. He didn't do any of that. After 5 nights we gave up and started listening to a nearby waiter for his recommendations. The next night we resorted to asking him directly, in which case our waiter quickly ran over to cut him off by taking our order. He couldn't explain how food was prepared or served. Part of cruising is the dining experience which is heavily influenced by the waiter's knowledge and skill, which he lacked. Perhaps the trouble was his English, he said little and was hard to understand. Navigator is "Voyager" class so based upon experience we expected quality. However, this was a ship BADLY in need of maintenance time in dry dock, it was last refurbished in 2014 and was in poor condition. * A/C worked poorly in both cabins (we had to be moved after 4 days) due to balcony doors leaking * Toilet overflowed filling the floor with water, leaking onto the cabin carpet * Toilet stopped flushing (caused us to demand another cabin) * Balcony paint in poor condition, rust showing * Bed was very hard, blanket rolled up under sagging section to prevent sagging * Hair dryer not working * Carpet moldy smell due to toilet overflow * Hallway carpet outside cabin moldy smell due to bathroom leak We booked an excursion online and they cancelled it. We then used Shore Excursions Group for our excursions and they offer discounts that RCCL will not, using the same vendors. POOR COMMUNICATION: * Our fist cabin attendant was NOT informed of bathroom problems in our first cabin despite 2 calls to Guest Services. * Our 2nd cabin attendant was NOT informed we were moving to another cabin and I had to explain WHO I was and WHY I was in, what she thought, was an empty cabin. PROMISES MADE BUT NOT KEPT: * Dining room manager DID NOT follow up with table request issue on day 1 as promised at 2:30 PM. This had to be resolved at the start of the dinner seating who knew nothing of our 2:30 PM request. * Guest Services did not send anyone to first cabin to clean up toilet overflow despite 2 requests. Cabin attendant was unaware there was a problem in our cabin (communication issue). * Guest services promised they would take an inappropriate charge off our account for a complimentary movie but did not (we cannot get this resolved). * Guest services promised to deliver an updated statement to our cabin reflecting a credit for the inappropriate charge but did not. We still no documentation of charges. NOTE: On day 2 we asked for another cabin and were denied by the Guest Services Manager who said no other cabin was available. On day 4 a cabin became available despite the fact the ship was at sea so it was impossible to disembark the ship. Guest services lied to us on day 2 about no other cabin available and they were perhaps the biggest disappointment on our cruise. Guest Services talked, gave excuses, made promises, didn't keep them, and then treated us like we were the problem. All problems stated above stem from management which means they are not competent (Hotel Director, Restaurant Manager, etc) because they keep themselves isolated from customers to avoid problems. We have demanded a credit equal to our trip price - but I am not optimistic. Without that credit we will NEVER sail Royal Caribbean again and feel completely ripped off.

Read More
  • Service

  • Food

  • Décor

  • Value

Jan 18, 2017

Review of Navigator of the Seas

Ilinois Guy Age: 66 Occupation:Retired Number of Cruises: 11 Cruise Line: Royal Caribbean Ship: Navigator of the Seas Sailing Date: 2017-01-20 Itinerary: Southern Caribbean This was hands down the WORST experience we've ever sustained. Further, we entrusted Royal Caribbean with our hard earned money and it was wasted on this cruise, we did not get the services we paid for. At this point we cannot trust Royal Caribbean with our vacation money because

they own Navigator and keep it at sea in poor condition with bad management. Windjammers food had really degraded since we sailed Oasis in 2015. Breakfast had the same items daily, 'hash browns' seem to be McDonalds prepackaged product, almost no food from scratch, just poor quality like I've never seen in my prior 10 cruises. Lunch a bit better. Some variance, quality slightly better, deserts fair at best. The main dining room experience may have been good for some but not for us. Food was fair at best and has really degraded, cheaper quality meals and meats. Beef tenderloins used to be a whole piece meat, now its 2 thin slices. Quality entrees such as Beef Wellington, Swordfish, Beef Bourguignon, and others are gone. Duck served one night was VERY tough so I gave up on one of my most desired dishes. Lamp chops good but very THIN and each of the 3 chops gave only 2 bites - 6 bites total. Did have prime rib 2 nights though. "Creme Brulee" was NOT made from either eggs or cream (that's how they are made), some crappy corn starch based junk, mine at home is vastly better and real. But the really troubling part was our waiter, hands down the worst we've ever had. A good waiter must do more than take your order and bring plates of food, local restaurants do that. The most important job is to provide recommendations on food and explain how the food is prepared and served. WHAT will we get on the plate and WHAT is especially good. He didn't do any of that. After 5 nights we gave up and started listening to a nearby waiter for his recommendations. The next night we resorted to asking him directly, in which case our waiter quickly ran over to cut him off by taking our order. He couldn't explain how food was prepared or served. Part of cruising is the dining experience which is heavily influenced by the waiter's knowledge and skill, which he lacked. Perhaps the trouble was his English, he said little and was hard to understand. Navigator is "Voyager" class so based upon experience we expected quality. However, this was a ship BADLY in need of maintenance time in dry dock, it was last refurbished in 2014 and was in poor condition. * A/C worked poorly in both cabins (we had to be moved after 4 days) due to balcony doors leaking * Toilet overflowed filling the floor with water, leaking onto the cabin carpet * Toilet stopped flushing (caused us to demand another cabin) * Balcony paint in poor condition, rust showing * Bed was very hard, blanket rolled up under sagging section to prevent sagging * Hair dryer not working * Carpet moldy smell due to toilet overflow * Hallway carpet outside cabin moldy smell due to bathroom leak We booked an excursion online and they cancelled it. We then used Shore Excursions Group for our excursions and they offer discounts that RCCL will not, using the same vendors. POOR COMMUNICATION: * Our fist cabin attendant was NOT informed of bathroom problems in our first cabin despite 2 calls to Guest Services. * Our 2nd cabin attendant was NOT informed we were moving to another cabin and I had to explain WHO I was and WHY I was in, what she thought, was an empty cabin. PROMISES MADE BUT NOT KEPT: * Dining room manager DID NOT follow up with table request issue on day 1 as promised at 2:30 PM. This had to be resolved at the start of the dinner seating who knew nothing of our 2:30 PM request. * Guest Services did not send anyone to first cabin to clean up toilet overflow despite 2 requests. Cabin attendant was unaware there was a problem in our cabin (communication issue). * Guest services promised they would take an inappropriate charge off our account for a complimentary movie but did not (we cannot get this resolved). * Guest services promised to deliver an updated statement to our cabin reflecting a credit for the inappropriate charge but did not. We still no documentation of charges. NOTE: On day 2 we asked for another cabin and were denied by the Guest Services Manager who said no other cabin was available. On day 4 a cabin became available despite the fact the ship was at sea so it was impossible to disembark the ship. Guest services lied to us on day 2 about no other cabin available and they were perhaps the biggest disappointment on our cruise. Guest Services talked, gave excuses, made promises, didn't keep them, and then treated us like we were the problem. All problems stated above stem from management which means they are not competent (Hotel Director, Restaurant Manager, etc) because they keep themselves isolated from customers to avoid problems. We have demanded a credit equal to our trip price - but I am not optimistic. Without that credit we will NEVER sail Royal Caribbean again and feel completely ripped off.

Read More
  • New

Jan 17, 2017

caribbean

started out well,,really nice ship and very friendly crew,,,,kind of a bumpy ride the few few days but ok,,went downhill after that,,my wife was hurt jet skiing on labadee.. no fish or crab legs on a cruise? unheard of!!!still,,,good food........... (Editor's Note: I have never seen crab legs offered on any mass market cruise line) very nice and clean and comfortable cabin

  • New

Dec 12, 2016

Not as good as expected

RCCL Navigator of the Seas We cruised on the Navigator of the Seas for 7 days from November 27 to December 4, 2016, and this was our 57th cruise. We are rated diamond with RCCL and we cruise with several other cruise lines. We were in balcony cabin 7574. Cabin condition and its size were fine. Ship’s public areas were fine. The food offerings in the main dining room and on the Deck 11 buffet were way below what we have ever experienced before.

For example, there was no salmon or fish for breakfast on Deck 11 – first time ever. They had prime rib on the main restaurant dinner menu twice. The first time it was very thin roast beef. The second time they said they were out and substituted pot roast. Not one lobster tail was offered. The appetizers were generally okay but the entrée offerings were very limited and well below what we have ever experienced before. The check-in was terrible and the worst we ever experienced. The ship was NOT docked at a terminal but docked at a flat pier adjacent to a parking area. We arrived at about 12:00 noon and the line was estimated by me (a Transportation Engineer) to be about 1000 waiting people winding around in a parking lot. No cover or roof was over the long line. If it rained, we would have all been soaked. There were no seats to wait in. There also were no separate priority lines (as they promise in their promotional literature) until you reached the inside of the relatively small tent structure. So we followed 1000 other passengers in the line for about 75 minutes, most of whom were not rated diamond or better. None of the RCCL staff seemed to care about how people were being treated, and this concerned me greatly – and still concerns me. I estimate that we boarded the ship at about 1:30 pm, but did not write the exact time down. At 330 pm, the line was still about 200 passengers long, and there were still several hundred bags in groups around the parking lot to be loaded. I have photos taken from our balcony cabin. We departed about 2 hours late because of the time it took getting the last bags on board. All the restaurant staff in every venue were 5-star great as in the past, but the food offerings were very poor compared to what we experienced in the past on any and every cruise line!!! There was only one production show during the entire 7-day cruise, which was a bummer, but that one show was 5-star great! All the other evening entertainment in the theater, and I mean all, was poor and way below average. The ice-skating show was great 5-star great. The internet package offered for the 7-day cruise was the best ever offered to me. Instead of being limited to and worrying about minutes, we purchased a 7-day 24/7 unlimited package for one device for about $60.00 after our diamond discount. My wife and I could both log on using different devices but at different times, but this was fine. I was surprised by how many people were loudly complaining, and a few voiced real anger. Regardless, for the money we paid, we had a great vacation. However, as we choose future cruises, RCCL is no longer one of our favorite cruise lines. Steve McEvoy

Read More
  • New

Dec 8, 2016

Caribbean

RCCL Navigator of the Seas We cruised on the Navigator of the Seas for 7 days from November 27 to December 4, 2016, and this was our 57th cruise. We are rated diamond with RCCL and we cruise with several other cruise lines. We had balcony cabin 7574. Cabin condition and its size were fine. Ship's public areas were fine. The food offerings in the main dining room and on the Deck 11 buffet were way below what we have ever experienced

before. No salmon or fish for breakfast on Deck 11 - first time ever. They had prime rib on the main restaurant dinner menu twice. The first time it was very thin roast beef. The second time they said they were out and substituted pot roast. The appetizers were generally fine but the entree offerings were very limited and well below what we have experienced before. The check-in was the worst we ever experienced. The ship was NOT docked at a terminal but docked at a flat pier adjacent to a parking area. We arrived at about 12:00 noon and the line was estimated by me (a Transportation Engineer) to be about 1000 waiting people winding around in a parking lot. No cover or roof was over the long line. If it rained, we would have all been soaked. There were no seats to wait in. There also were no separate priority lines (as they promise in their promotional literature) until you reached the inside of the relatively small tent structure. So we followed 1000 other passengers in the line, most of whom were not rated diamond or better. None of the RCCL staff seemed to care about how people were being treated. I estimate that we boarded the ship at about 1:30 pm, but did not write the exact time down. At 330 pm, the lime was still about 200 long, and there were still several hundred bags in groups around the parking lot to be loaded. I have photos taken from our balcony cabin. We departed about 2 hours late because of the time it took getting the last bags on board. All the restaurant staff in every venue were 5-star great as in the past, but the food offerings were poor compared to what we experienced in the past!!! There was only one production show during the 7-day show, which was a bummer, but it was 5-star great! All the other evening entertainment in the theater, and I mean all, was poor and way below average. The ice-skating show was great 5-star great. The internet package offered for the 7-day cruise was the best ever offered to me. Instead of being limited to and worrying about minutes, we purchased a 7-day 24/7 unlimited package for one device for about $60.00 after our diamond discount. My wife and I could both log on using different devices but at different times. I was surprised by how many people were loudly complaining, and a few voiced real anger. Regardless, for the money we paid, we had a great vacation. However, as we choose future cruises, RCCL is no longer one of our favorite cruise lines. Steve McEvoy

Read More

Cruise Forums

Have a cruising question? Ask our Fodorite community.

Cruise News

Read our latest news about cruises.

Store

Shop our travel guides on European, Caribbean, and Alaskan cruises.

Back To Top