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-   -   Consumer Beware: Credit Card Numbers on Receipts. (https://www.fodors.com/community/europe/consumer-beware-credit-card-numbers-on-receipts-614426/)

e17345 May 10th, 2006 05:51 AM

Consumer Beware: Credit Card Numbers on Receipts.
 
Please note that, unlike the US, in most parts of Europe (France, Switzerland, Belgium, Italy, etc) you complete credit card number will be printed on your hotel/shopping receipt.

We found that most of the time, not always, our card # was printed. No *** or xxxx, the full number.

Keep an eye on it...

lucielou May 10th, 2006 05:56 AM

Thanks for that e17345, I'm really surprised to hear that, as here in Ireland, the last four digits are usually marked xxxx, and any store I visited in Paris, was the same, but I'll keep an eye out this time round,
Thanks

Robespierre May 10th, 2006 06:18 AM

To be really, <i>really</i> safe, you should always eat the Cardmember Copy.

grsing May 10th, 2006 06:18 AM

I never noticed the whole number printed, but definitely saw that the parts that were blocked out varied a lot, so that, if somebody had 2 or 3 of your receipts, they could piece the whole thing together. Just another good reason to keep your receipts.

Intrepid1 May 10th, 2006 06:24 AM

A helpful reminder although it won't do much to prevent that worked who has already copied your entire number prior to giving you the receipt.

Travelnut May 10th, 2006 06:32 AM

The second you hand your card over for payment you no longer have 'control' over your account number or the 3-digit 'security' code on the back. It doesn't really matter what is on the receipt.

Monitor your statement online and report any suspicious activity to your bank, just like you should at home where receipts don't show the whole number.

e17345 May 10th, 2006 06:46 AM

oh, sure, in reality, once you hand your CC to someone, they can do whatever they want with it (once you walk away :))

My husband and I have been traveling around Europe, and noticed that, although not always, the number was printed in full.

My point is that I tend to just throw receipts away, particularly those from small purshases...those are the ones that may be of interest to certain individuals.

While we cant prevent it, we can at least be careful.

Just thought I would share.

LoveItaly May 10th, 2006 10:23 AM

I never toss my cc receipts 317345 until I get my cc statement and check the charges against the receipts. Than I shred the receipts. But thanks for the reminder, it is always good to be aware that when travelling procedures are often different.

May I suggest you keep all of your receipts until you get your statement so that you can verify all the charges are correct as it is impossible to remember every charge one makes. Best wishes.

AnthonyGA May 10th, 2006 08:06 PM

Most European credit cards have chips, so the card number alone is useless without a PIN, although it's still a bad idea to print the card number on the receipt.

Maire May 10th, 2006 08:33 PM

Someone suggested somewhere to keep a black marker with you to block out the #'s on your receipt, in case you lose it.

Robespierre May 11th, 2006 07:45 AM

Is what I said unclear? Do you all understand that there is exactly ZERO risk (to you) from someone stealing your credit card number? It's the merchants and card issuers that are at risk.

The worst that can possibly happen is that you'll have to call the company and bounce the charge. Period.

e17345 May 11th, 2006 07:49 AM

Look, this post was not to lecture people. Just a tip. So take it or leave it.


grsing May 11th, 2006 07:52 AM

True, but that doesn't make it any less of a pain while you're travelling (having to call, cancel the card, not have that card and having to go to the backup that you hopefully have, etc.). Shouldn't be a huge concern, but it bears keeping in mind just a bit.

Robespierre May 11th, 2006 08:12 AM

Are we talking about losing a card? I thought this was about having someone copy down your number from a receipt. You wouldn't know if your number had been used until you got your statement - thus there is no hassle with getting cards replaced <i>et cetera ad nauseum</i>.

Everyone who works in a business establishment that has a merchant terminal can see the card numbers of every transaction that goes through the machine. If they use the old knuckle-buster imprinter, they can look at the merchant copy of the charge slips.

<b>The capture of credit card numbers poses ZERO risk to the cardholder.</b>

ahotpoet May 11th, 2006 08:17 AM

e17345
Thanks for this tip. This is good advice. I have noticed the same thing myself. Unfortunately it is like that in some places in the US as well. It has been suggested to mention this to vendors who have not changed their receipts over to the last 4 numbers.
I collect my receipts and carry them as securely as my cards.

grsing May 11th, 2006 08:29 AM

True, you won't know, but if the card company notices unusual activity (not just being used in a foreign country, but buying lots of jewelry, stereo equipment, whatever, in a short period), some will suspend the account (or call you to check, and when you're not at home, suspend it). Then it's basically the same as having lost the card.

Robespierre May 11th, 2006 08:53 AM

Now, think. How is anyone going to use your credit card number to rip you off? By walking into a store with it written on a piece of paper and buying &euro;1.000 worth of jewelry, electronics, and gourmet vegetables?

AngelaS May 11th, 2006 09:03 AM

I've also noticed this in Europe &amp; I don't like it, although I still use my credit cards. Once you hand your card over, they can write your number &amp; the 3- digit code on the back, then go on the internet &amp; make various purchases - so I think there definitely IS risk there...

Robespierre May 11th, 2006 09:07 AM

No, there isn't. First of all, most merchants will not ship merchandise to addresses that don't match the cardholder's billing address. During the authorization process, they send in the address you typed in, and if it doesn't match your address of record, a negative autorization is returned. If a merchant ships to a different address, they are opening themselves up to eating the transaction (see below).

Second, if a merchant is stupid enough to ship to a different address and you don't sign for the merchandise, you dispute it and it gets back-charged. Your Cardholder Agreement says that the merchant must have your signature either on a charge slip or a delivery document in order for a charge to hold up. If the card issuer investigates a dispute and finds that the goods didn't go to your address of record and the merchant can't produce your signature, they back-charge the merchant.

(If you want to preclude this possibility altogether, you can scratch the CVV off the back of your card.)

<b>NEXT!</b>

teddybear May 11th, 2006 09:23 AM

In UK only the 4 last numbers of the card are printed on receipt.

paperbag May 11th, 2006 09:28 AM

No Risk??? Robespiere, you need to update yourself with the times. Today a lot of stuff can be purchased in digital format: music, soccer match transmissions, software etc. The Card Holder Address wont help you here. Imagine if someone raked up a $300 bill for an adult entertainment website on your behalf.

Robespierre May 11th, 2006 09:32 AM

Then the perpetrator would have to know my name, address, credit card number, expiration date, CVV, and possibly home phone number. Because without that information a valid authorization is impossible to get. And without a valid authorization, the charge is no good.

<u><b>I</b></u> need to update <u><b>my</b></u>self? That's a good one! I've been an online merchant since November 1991. Having handled many thousands of transactions in the interim, I think I know whereof I speak.

paperbag May 11th, 2006 09:53 AM

the perp would have these details if he saw your card.
&gt;phone number??
huh? why would he need this? Rob you are clutching at straws.
I buy online because i find it convenient and accept the level of risk but i dont agree with your Zero Risk insistence.
The risk is there and thats why the credit card companies have developed disposable credit card numbers. but they are not in wide use as not many online merchants have chosen to support them yet. http://news.com.com/2100-1017-245428.html
http://www.techdirt.com/articles/20040510/1111225.shtml

Chicago_Heather May 11th, 2006 10:06 AM

OP, it's a good reminder. And, no, you don't have to cover the cost of goods/services purchased with the stolen number. HOWEVER, if someone steals the credit card number(s) and max's out your card(s), you are out of luck during your travels or you are in for unpleasantness trying to straighten it out en route. Not everyone has scads of credit cards at his/her disposal while traveling.

All points posted taken into account, no matter where you are, it isn't as if it is a bad idea to be careful with your credit card numbers.

Robespierre May 11th, 2006 10:39 AM

the perp would have these details if he saw your card.
&gt;phone number??
huh? why would he need this? Rob you are clutching at straws. <i>An online merchant who wants to be <u>absolutely</u> sure he isn't going to eat a chargeback checks the cardholder's name, address, CVV, and phone number when he transmits an authorization request to the issuer's computer. Unless you write them there, your address and phone number are not on the card.</i>

I buy online because i find it convenient and accept the level of risk but i dont agree with your Zero Risk insistence. <i>There isn't any risk. If your number is used by a thief and there is no signature (either on a charge slip or delivery confirmation), the merchant has to eat the charge.</i>

The risk is there and thats why the credit card companies have developed disposable credit card numbers. <i>One More Time: the reason credit card companies have developed all their safeguards is because <b>it is <u>they</u> (not <u>you</u> who are liable if your card is used fraudulently</b> (see: Rogue Merchant Scenario, above).</i>

You're <u>guessing</u> how this all works. I <u>know</u>.

Maire May 11th, 2006 10:52 AM

Robes, I'm asking this sincerely, not sarcastically:

If you had 5-10 receipts with your full cc number on them, and you lost them on the street somewhere (and let's assume a dishonest person found them), would you be concerned?

Robespierre May 11th, 2006 11:07 AM

Not in the slightest.

As I said before: what do you think the finder is going to do, walk into a fancy restaurant and charge an expensive meal on your number, and then go on a luxury shopping spree? How stupid would a merchant have to be to risk his or her product in that scenario?

AngelaS May 11th, 2006 11:44 AM

Robes - If someone at a restaurant copied down your cc number, the 3 digits on back, exp. date, your name, and then does a little research on the internet &amp; find your home address and home phone number. Then, according to you, they would have all the information needed to make online purchases under your account.

surfmom May 11th, 2006 11:47 AM

Actually in Europe when they bring the handheld card reader, isn't that safer than the US ? The card is never out of your sight in most instances. (At least for restaurant transactions).

Here's an interesting scenario (and a true one):
- we were in a store in Ireland - I gave the clerk my cc to pay for items. While she was wrapping them up (there were many small fragile things I was buying as gifts), somehow my card 'disappeared'. At the end of the transaction, I said, 'you didn't give me my card back.' She claimed she did. We searched for 15 minutes and no card. We called security and I used the store phone to call the US and cancel my cc. In the meantime, security reviewed the surveillance tapes and couldn't see the entire counter (there were multiple clerks working there), so nothing proven. When I got my cc statement a month later, there were THREE (3) transactions in the amounts of $500 total in that 20 minute timeframe. Needless to say, I certainly didn't eat them! Sounds like an inside job, huh?

The lesson I learned: my bh (better half, also known as DH - darling hubbie) and I carry DIFFERENT credit cards - they may be joint cards with both of us authorized to use them, but that way, if one of us loses/has lifted a card or wallet, the other one always has a backup with a different number. (this was not a problem on this trip, but the 'backup' card in this case, had a significantly lower limit).

sorry to be off-topic, but I still wonder who exactly was in on it...

aren't there now some credit cards that have changed to $0 liability instead of the traditional $50 liability in case of lost/stolen cards ? (due to internet shopping)

xyz123 May 11th, 2006 12:00 PM

Some of this fraud is not new of course...several years ago at Saks 5th Avenue in NY, a very high end store BTW, a clerk was arrested with one of those devices that read the info off of the magnetic stripe...she was running the credit card through the machine as well as the store register and of course giving it to the Nigerian or Eastern European vermin who have been pulling this garbage...a wise Greek tourist saw what was going on and alerted store security.

Today I read several articles regarding the chip and pin cards used in the UK...it seems that at Shell stations on the self service card readers somehow devices were implanted that stole not only the information on the magnetic stripes (these cards have to still have magnetic stripes for international travel to &quot;backward&quot; places like the US [pliease it's meant as a joke]which have not adopted chip and pin....anyway the cards were then cloned and used outside the UK to empty bank accounts. The articles all said that it is possible to get one of these readers for as little as $300 off the internet and there is far more of a chance of your cc number and all the security features being stolen that way then by copying them off the discarded slips.

On a somewhat related topic, I have been engaged in a bit of a dispute with a local Wal-Mart. Recently for all credit card transactions they have been asking for identification...I refuse to show anybody but a police officer my driver's license...why, I hear some asking...after all, as the store says, it is for my protection.

Not on your life...if 1 credit card number is stolen while there might be a bit of discomfort, usually a simple phone call and a letter resolves the matter and usually that's the end of it. If a credit card number as well as say a driver's license number is stolen, that can be a completely different matter. Armed with your driver's license number as well as a credit card number, these vermin can begin stealing your identity. It is for that reason, that Mastercard and visa prohibit merchants from asking for identity if you present a properly signed credit card...after making a stink about this, after about 5 minutes of arguing back and forth, the store ran the transaction without me showing my id (the charges were no more than $30 anyway, somewhat less than I paid for gas moments before by simply swiping my card at a gas station card reader).

The moral of the story...the pieces of slime out there pulling this garbage have all sorts of sophisticated ways of trying to get you...least of my worries is the numbers on the cc receipts (although I would rather, obviously, they not have them)..

J62 May 11th, 2006 12:02 PM

I agree with Robespierre here. For me, worrying about paper receipts with the cc # on them is like watching the rear door of a barn when the front door is wide open.

I've had fraud several times over the years, all double charges at restaurants in Europe. Always an inside job.

My agreement with my cc issuers protects me with $0 liability - if I didn't authorize the charge I don't pay. Period.

I enjoy not being a worry wart and enjoying life, not constantly watching my back.

Robespierre May 11th, 2006 12:08 PM

&quot;Robes - If someone at a restaurant copied down your cc number, the 3 digits on back, exp. date, your name, and then does a little research on the internet &amp; find your home address and home phone number. Then, according to you, they would have all the information needed to make online purchases under your account.&quot;

I suppose so. But that's pretty far-fetched, and a long way from the original premise of this thread, <i>viz</i>, that exposing your credit card number was dangerous.

Anyway, it's why you should scratch the CVV off your cards - just in case.

LoveItaly May 11th, 2006 12:10 PM

I was at the local supermarket. Went to use my credit card and for some reason (my brain turned off I guess) the next second my cc was not there. Long story short the store mananger came over. I suspected the clerk, a new clerk with a very surly attitude who has never been seen working at the supermarket since. Of course I did not express my suspicions.

Anyway, the store mananger told me the same thing had happened at their supermarket that morning (with the same clerk I would suspect). The customer went home and called her cc co. to cancel her card (as I did immediately when I got home). The customer came back to the supermarket a bit later to let the mananger know that by the time she got home and called her cc co. a large amount had been charged on her card at a nearby department store. This woman was not held responsible for the charges of course. But it certainly tells me that there are ways that the slimebags can use your information for fraudulent purchases.

xyz123 May 11th, 2006 12:15 PM

That's why I like those supermarkets that have swipe terminals where the clerk never touches your credit card....of course what that also leads to is they don't check signatures on credit cards.

As a matter of fact, I note that when in Britain, every clerk looks at the signature on my credit card and compares it with the signature on the sales slip...in the USA unless it is a very large purchase, many stores now have those swipe terminals and signatures are checked rarely.

xyz123 May 11th, 2006 12:18 PM

Robespierre...

I have seen in some stores that the clerks are required to enter the ccv into the terminal when running a cc transaction...if you have scratched it off first of all the word void under the signature panel might appear and secondly they would be unable to complete the transaction.

Robespierre May 11th, 2006 12:21 PM

The CVV is for &quot;Card <b>Not</b> Present&quot; transactions only. See here:

http://www.sti.nasa.gov/cvv.html

The Authorization Request message that is transmitted to the authorization host computer for a &quot;Card <b>Present</b>&quot; transaction has no CVV field in it. There's nothing they can do with that data.

You should <b>never</b> enter either your CVV or PIN into a POS terminal. If a merchant requires it, find another one who doesn't.

J62 May 11th, 2006 12:22 PM

I remember one time a few years ago a clerk looked at the signatures to compare. For an obvious reason, they did not match. I had not signed the back of the new credit card yet.

She handed me a pen, looked at the signatures when I was done, and satisfied that they matched, sent me on my way.


LoveItaly May 11th, 2006 12:23 PM

Hi xyz, about two months ago the supermarket did install the swipe type of cc machines..and you sign your name on the screen of the machine. So your card never leaves your hand (well unless you are careless like I was that time). And consequently you are correct, noone compares your signature to the signature on the back of your cc. I imagine the department store where the stolen cc was used had the swipe type of machine also..I can't remember as I hardly ever go to that particular store.

xyz123 May 11th, 2006 12:28 PM

....and btw at the Wal-Mart's where I have refused to show ID, they have swipe terminals and I don't want the credit card to leave my hand and I sign on the terminal (which has become very common now, the signature is captured electronically) but agreed in most such cases, nobody checks the signature (just as well as clerks can memorize numbers and provide them to the credit card thieves as noted although I agree, it's not very likely)..

Also in the case noted above, if you present an unsigned credit card, mastercard and visa in that case do allow as a matter of fact require some other form of identification.

xyz123 May 11th, 2006 12:30 PM

Robes...

I won't disagree with you but I do know on Amex cards, there is a 3 digit number on the back and a 4 digit number on the front and I know for a fact that in many cases, (staples comes to mind), I have seen the clerk enter that 4 digit number into the terminal....still not sure what would happen to you if you scratched off the ccv number and the word void shone through!


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