| Tandoori_Girl |
Oct 21st, 2004 05:57 PM |
Mesa is the puddle-jumper in NM I've used for years to travel from Albuquerque to NM, just like Randy. I recently had a problem with them when I booked my elderly mom to travel on them, with a change in Albuquerque to Frontier. Mesa told me they had a cooperative agreement with Frontier and that they would take my mom's luggage from their plane and take it to Frontier. They also said they would take my mom via wheelchair to Frontier. They did neither and my mom had to hustle to get them to do what we'd previously arranged on the phone, something not easy for an elderly frail woman. When I called to complain Frontier said they'd talk with Mesa but they didn't know why they did not do what they'd said they would. Mesa claimed ignorance. My mom has also had problems with them leaving when her Delta plane was late. There are only three flights a day so she had to spend the night at a hotel.
The caveat is beware if you have to change planes. Other than that, they are a low-budget, smaller commuter airplane that will get you where you want to go.
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