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-   -   How can you reach a human being at AA? (https://www.fodors.com/community/united-states/how-can-you-reach-a-human-being-at-aa-741487/)

suzy Oct 8th, 2007 09:47 AM

How can you reach a human being at AA?
 
I've been trying to speak to an actual human being at American Airlines to ask some specific questions about my electronic ticket. Everything I've tried by telephone has been a recording - and I can't get my questions answered by going to their website either.
Help!

rkkwan Oct 8th, 2007 10:04 AM

What number did you call?

When you call 800-433-7300, you'll need to go through several voice prompts. You'll say "reservations", "exisiting reservations", and speak your AAdvantage numbers, flight dates and so on.

But eventually, you'll get to a human being to actually answer your questions.

Barbara Oct 8th, 2007 10:04 AM

Have you tried this?

http://gethuman.com/

suzy Oct 8th, 2007 10:47 AM

Thanks a mil for the info! I called AA's #, kept pressing 0 in response to every prompt, and got a human being (and a very nice one too).
I've added the gethuman website to my Favorites.

Barbara Oct 8th, 2007 10:50 AM

Glad it worked! :)


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