| Dawn |
Dec 4th, 2001 09:50 AM |
I stayed there two years ago and I was not impressed. The room was very large and had a view of the water from a couple of smallish windows. Overall, I would say the room was a pretty good value. The food was awful and I mean AWFUL!!!! Also, the service was not good. We showed up once for our dinner reservation seven minutes late and they told us that we could not be seated under any circumstances even though the place was half empty. He argued with us for ten minutes until we finally gave up. Also, when we got snorkel gear, we wanted to have life jackets, but they refused. We even offered to pay a rental fee, but they told us that we could not have one even though there were dozens around. They also spent a lot of our time trying to convince us to buy a time share in the building. The beach was fine and they had some beach chairs, but all of them were taken by 9AM. The only other nice thing is that they have a fully manned tour desk through which you can book tours to Chichen Itza. I would pay more and stay some place nicer.
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