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-   -   United Mobile sim how long did you wait (https://www.fodors.com/community/europe/united-mobile-sim-how-long-did-you-wait-637314/)

54lucy Aug 7th, 2006 10:48 AM

United Mobile sim how long did you wait
 
I ordered a SIM card from them a while ago, and still have not received. Does anyone remember how long it took to get? They have not replied to 2 e-mails that I've sent them.
THanks ahead-
Lucy

lucy54 Aug 8th, 2006 02:54 AM

Please, anyone?

xyz123 Aug 8th, 2006 03:39 AM

Lucy...

I waited about a week....have they charged your credit card? Did you get a confirmation number? Their web site gives a customer service phone number...they don't usually send this stuff with any tracking number so perhaps it got lost in the mail....if so you'll have to call them, see if they'll issue a new one and if not then contest the charge with the credit card company for non receipt.

isabel Aug 8th, 2006 04:01 AM

Mine took exactly a week. You don't say how long a "while" is, but if it's more than a couple of weeks I'd either call them or order a new one. Do you know if they charged your credit card? Maybe your order got lost.

54lucy Aug 8th, 2006 05:52 AM

THanks so much for both of your replies. Yes, they did charge my credit card on 7/28/06. I've tried e-mailing them but only get an auto-response back. I guess I should wait a few more days.
Thanks again for your responses.
Lucy

54lucy Aug 8th, 2006 07:23 AM

One last thing - do either of you remember if you opted for the express mail delivery or just the standard? Thanks again-
Lucy


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