trenitalia-please help now!!!!!
 

Please, I need your help!!! I tried 4 times tonight to purchase our tickets, in an attempt to secure a special rate, on the ever imfamous, and unreliable, trenitalia website. Each time, it denied the charge, although I was careful to call my c/c company in advance. THEN on my online c/c account info, it shows all 4 charges pending!!! I called my c/c company, who said I would have to wait to see if charges went through! Meanwhile, I have no email confirmation, online acknowledgement, nothing! except 4 pending charges!!!HELP PLEASE!!!!

You might want to check you "spam" folder to see if the emails have been filtered into there. That happened to me the first time I tried to purchase tickets from Trenitalia.

Hi D,

Good advice from Sue, especially if you have AOL.

If it turns out that you did purchase 4 sets of tickets, you can cancel and get a refund. See FAQs at www.trenitalia.com

((I))

now I am freaking out....can't get into my trenitalia account..guess I am
locked out..what should I do??

In the FAQ there's a email address [email protected] and also a telephone number. Try one of these.

thanks for all of your advise. I am going to try these avenues and see what happens, hopefully the temp charges wont go through on my c/c,
I figure it would probably be best to
purchase the tickets when I get to Italy.

We are going to Venice this Fall and want to take train from Venice to Civitavecchia.
Has anyone done this train itinerary?
THANKS

Hi B,

You take the train to Rome and then to Civitavcchia. about 6 - 6:30 hr.

See www.trenitalia.com

((I))

THANKS IRA--Is the train worth taking instead of flying to Rome then Civitavecchi--Is train ride scenic?