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-   -   Travel agent vs DIY (https://www.fodors.com/community/europe/travel-agent-vs-diy-1005155/)

sundaymorning Feb 7th, 2014 04:57 AM

Travel agent vs DIY
 
I'm planning a trip to paris December this year. I'm just curious on opinions of travel agents vs doing it yourself. Any better savings? Maybe a better itinerary? My travel agent has lived and will retire in France.

bilboburgler Feb 7th, 2014 05:03 AM

I'm not sure what a travel agent does for you, are you so time poor that you need someone to sort stuff out for you. In this case a TA sounds like a great idea.

On the other hand, if you have a little time and know what the sort of things you like to do on holiday (and things you don't like to do) then I'd use a place like fodors to modify your structure to get the best out of you trip before you place any orders.

I don't think it is about what the TA can offer but what your own issues are.

marbleskies Feb 7th, 2014 05:09 AM

I thought ta's were extinct.

dfourh Feb 7th, 2014 05:18 AM

The agency where I worked (had 10 employees) in Madison, WI is defunkt. There are still two agencies in town, I think. Maybe cruise companies still pay a commission (airlines stopped years ago - - they used to pay 10% on every ticket sold, then dropped it to zero). And then there is always AAA.

Sarastro Feb 7th, 2014 05:22 AM

If you want travel advice from someone living in Paris, I and many others who post on this board live in Paris and we will charge you absolutely nothing, no fees, no commissions for what will most likely be the same advice your TA will give you.

If there is one destination on the globe where you will absolutely not need an agent´s advice or assistance, Paris is it.

What you do need is a good guide book. Your local library will have them, resale book stores have them (you do not need one published this year), and a wealth of information is available on line.

You certainly may use a TA but it is very unlikely to save you any money at all and it is much more likely to cost you money.

Gretchen Feb 7th, 2014 05:38 AM

I have a dear friend who has travelled extensively and was a travel agent at a large medical facility. I would trust her implicitly for finding things within a price range that I want. Most travel agents will only book top star hotels, and they may or may not really know diddly about a place first hand.
If you are going to France and want to use your TA, fine. Personally I would check here or a guide book to compare what he/she is suggesting with what others might.
France is certainly DEAD easy to plan a trip to--as are most other places you might be considering.
I planned trips to Europe long before the internet was available by using guide books. It is fun and easy, especially now.

sundaymorning Feb 7th, 2014 06:56 AM

It really was just a time and money saving thing. I'm not someone who finds joy in planning vacations because I either feel like I try and do too much or end up doing too little. Shrug. I just wanted someone to plot the itinerary for me, I get easily overwhelmed.

StCirq Feb 7th, 2014 07:38 AM

Why would you want someone else's itinerary? That seems really lazy to me, and hazardous in terms of the potential consequences. No one should need a travel agent for Paris or France; information abounds everywhere. Why would it save you money? As for the TA having lived in Paris/France...big deal. Lots of people right here, who charge nothing, do that.

sundaymorning Feb 7th, 2014 08:10 AM

Actually I suffer from mental illness and it does affect the fact that I get overwhelmed and fixated on things which causes me stress not to be a sob story or anything but you know that's the truth of the matter

If anyone here would like to email me and help I'd be glad to hear from you.

janisj Feb 7th, 2014 08:12 AM

>>It really was just a time and money saving thing. <<

Just so you understand -- the TA will save you time - but won't save you any money at all. If you REALLY don't want to do any of it yourself - OK. But don't do it for budget reasons.

Plus - are you simply going to Paris? If so what do you expect the TA to do? Just book your flights and hotels? There isn't anything else you need to pre-plan/pre/book really.

Christina Feb 7th, 2014 08:37 AM

I don't think there are any flat answers to this, I think travel agents can make sense and save money for some kinds of people -- people who have a lot of people and expensive tastes and stay in expensive hotels or what very specialized, exotic itineraries. Or just unusual itineraries. I know Conde Nast Traveler has a least of very specialized agents for every country they publish annually and it is clear they can make sense for some people.

If you are going budget and just wanting train tickets, bus, and budget hotels, no, they won't save you money.

And plenty of people cannot plan a trip, either, not at all. They can't assess information or use a computer very well. I happen to have a relative like that, and not elderly, either. If one has no idea what to do, a travel agent could maybe come up with a better itinerary than they could on their own.

Lois2 Feb 7th, 2014 08:52 AM

sundaymorning...I was a travel agent for many years. Normally I would tell you that you can just do it yourself but some of your comments would lead me to think you may very well benefit from having an agent help you organize the best trip for you. Dec. is a long time away and you don't need to stress that long which you indicate is what you may do...also to get help here implies that you have done some research and then you can come here and ask questions. No one here is going to email you and plan your trip...planning even a simple trip requires some work with hotels and airfare and being prepared with the right passes etc. People here are knowledgeable and helpful but they don't personally know you and depending on your questions you may get one reply or 40 replies which will just confuse you. Just do remember agents don't make any money booking you in some of the more charming and interesting smaller hotels...but some people prefer the bigger ones agents deal with. I would check with your agent and see if she has a reasonable fee (some charge alot to sell you anything but a pre-fab package which I would not suggest) and see if it seems like a good option...or you can start here after some reserach (you need to do research no matter how you book) and ask some questions and see if forums work for you. Good luck

Gretchen Feb 7th, 2014 08:53 AM

Well, she does say "Paris". REally, I think you can do this without getting overwhelmed. And it can be YOUR trip. How about telling us what you like to do--museums, sculpture, are you a shopper, do you enjoy food and cooking, do you like to walk a lot--that kind of thing. How about photography==like it?
Paris is a great city for any and all of that--or just sitting in a café and watching the world go by--which you also MUST do when in Paris!!
So, maybe some information and we can help you see the path!!

sundaymorning Feb 7th, 2014 09:11 AM

It's a toss between paris for 8 days or paris for 5 and london for 5.

Since this is fodors you'd probably recommend their guidebooks no? . I have london but not paris.

My TA recommended rick Steve's which I've never used and have heard mostly bad things about.

I use to like planning but like I said these days it's easy to get overwhelmed and stress due to health, I'm only 26 though so I'm comfortable with research and computers. :)

I like to eat but I'm not a foodie by any means and wouldn't splurge on an expensive meal, I love photography and pictures are one of the best parts of travel, I like museums and art but not too many to become fatigued. I especially like Monet. I've been to london twice and for me it's just walking around taking pictures seems to be the best part honestly. I love looking at the buildings and churches can be really pretty too. I love pictures :)

nytraveler Feb 7th, 2014 09:12 AM

For a high budget trip a good TA can get you all sorts of extras that you might not get on your own - but you would have to use expensive hotels and other resources that will pay the TA a commission and/or pay them for their time.

My DH has a corporate travel agent and we have gotten wonderful upgrades, free use of spas, champagne and fruit on arrival, even free meals by using them - but only at the high budget hotels they have relationships with.

sundaymorning Feb 7th, 2014 09:14 AM

Oh and I also really love parks :) even in cold December.

janisj Feb 7th, 2014 09:26 AM

>>My TA recommended rick Steve's which I've never used and have heard mostly bad things about. <<

Please clarify -- a Rick Steves tour - or just a Rick Steves guide book?

Rick Steves books aren't very good for the UK -- but are OK (sort of) for France.

If you really don't feel up to planning it yourself - have the TA book just your flights and hotel(s) (plus the Eurostar train IF you decide to visit both cities) and leave it at that. You really don't need any sort of tour for either of those cities. And if you are feeling slightly 'emotionally frail'/overwhelmed, having a low key/non regimented trip might be better than a tour w/ perhaps not-so-compatible members.

flanneruk Feb 7th, 2014 09:29 AM

"Since this is fodors you'd probably recommend their guidebooks no? ."

Never in a million years. I won't have them in the house (even when Fodors have offered me them for free).

One of the things this forum is good at is recommending guide books. For these two cities, there are thousands (I'm serious). Describe what you want from a guidebook first though.

For eight days, I wouldn't personally include London. If there's something specific you want to see there, there's nothing wrong with popping over for a few hours - but book the train as far ahead as possible (the kind of tip agents won't give you).

Nor, personally, would I (or do I) preplan a trip to a proper European city too much. Get a hotel as central as you can afford, spend your first day wandering around almost aimlessly (jet-lagged and sleep-deprived, you can't do much else), then work out the next six days once you've got to grips with the way the city works.

Remember to take your laptop or tablet with you, unless you're comfortable doing complicated research about opening times and walking direction on a smartphone.

Both cities (like Rome, Florence, Venice, Berlin, St Pete....) are far too stuffed with stuff you'll like to trust any third party (except a boy/girlfriend who knows you well) to decide for you what to see. The real reason everyone here's unanimously anti-agent isn't just the cost but the fact that they'll almost inevitably send you to the wrong places

annhig Feb 7th, 2014 10:10 AM

Sunday, IMO about the best guide book you can get for Paris is the old green Michelin one. it's really easy to use and has great ideas for itineraries, and groups together places which are close to each other, or easy to get between.

in your situation, if you have a TA that you trust, by all means see what s/he can offer, but as your trip isn't til December, that's not a decision that you need to make yet. Take your time, decide where you actually want to go, and don't forget that if you decide on just Paris, you can always do a day trip [or an overnight] to London on eurostar. both Paris and London have great parks, wonderful galleries [Paris rather shades it when it comes to Monet] and shops with super Christmas displays. both have skating rinks - in Paris the one in front of the Hotel de Ville looked like fun but london has its own at Somerset House [which is the home of the terrific Courtauld gallery].

let's face it - either Paris or London, or both, would be terrific places to be in December.

suze Feb 7th, 2014 11:47 AM

You cannot get an unbiased answer to your question, because you have asked it on a forum that is based around people who self-plan their travel... and love doing it.

For your own personal reasons you've stated, it sounds like a TA could be a good idea for you, to ease your stress and reduce any anxiety about the trip planning portion.

flanneruk Feb 7th, 2014 12:07 PM

"I also really love parks :) even in cold December."

Don't be silly.

Paris (and London) have a temperate climate. December, by North American standards, is scarcely ever cold in either city.

Some exceptionally wimpish Americans make a huge song and dance about how chilly it is, but that's because they obviously never spend time out of superheated shopping malls anywhere, ever. The average December daytime temp (slightly cooler in Paris) is around 10 C, or 50 F - which is close to perfect for walking around in.

If you really find that cold, you ought to see a doctor now before you let such hypersensitivity ruin your life.

bilboburgler Feb 7th, 2014 01:01 PM

If you do need a book I'd use the Rough Guide series, lots of facts, history and guidance and fair bit better than Fodors. Michelin is also good for Paris.

If stress gets you, and clearly I don't know your condition, you will find good advice on this site, just take your time to develop a view of what you like doing and we will see what we can do.

There is a fodorite called kerouac who does wonderful photo montages of Paris that you might like.

flpab Feb 7th, 2014 01:10 PM

The planning of the trip which includes sometimes days searching for that perfect apartment is what gets me through the days I am not traveling.
I read this in Outside magazine this month and loved it.

Plan More Trips
You don't even have to take them all. Dutch researchers surveyed 1,530 vacationers and found that they got a happiness boost for up to eight weeks before the departure date, probably due to releases of the neurotransmitter dopamine. A common occurrence when we anticipate a positive experience. Call it a pre-escape escape.

AlessandraZoe Feb 7th, 2014 02:43 PM

Oh SundayMorning, I'm so sorry about your health issues. I know what it's like to feel overwhelmed even when I'm not stressed out, so you have my sympathy.

I've thought about this TA thing for you. My conclusion? If you can limit yourself to Paris, allowing the possibility of a day trip or two, and are willing to play around (rather than stress!) with searching for a hotel or an apartment, I think you can easily do without a TA.

My reasoning: Once you get the basics of lodging and airfare nailed, there's nothing else you really have to firm up. The only thing that seems to have to be pre-booked these days is the Eiffel Tower--and if you are good with computers, then that is a lay up.

There's another reason I'm leaning away from TA-ville. I've just had a friend whose TA recommended that she pre-buy transport and museum passes. Well, all of us here would tell you, "NO! NO! Never pre-buy!" So there's a good chance you'd be better off steering your own course on the ground, so to speak.

May I suggest you just start by getting yourself lodging?
Our sainted Fodors poster Guenmai has always outdone herself with suggestions for lodging by creating master threads. This Fodors post is her most recent offering to helping others:
http://www.fodors.com/community/euro...ld-we-stay.cfm

Our experience is that we've certainly done an entire week at a hotel (and once can usually cancel those if you find you like another facility or location better) and we've also done an apartment rental for the week (these require a considerable deposit).

I could talk you into either one. Hotels are nice because one always has the front desk to help out and it's nice to touch base with other people. At the same time, many of the apartment rental agencies will do anything from ordering you a shuttle to making dinner reservations for you, too.

We ourselves used the agency Paris Vacation Apartments twice (a bit pricey but very nice), and many posters here have recommended many other agencies that you can find. Warning: Apartments can book up fast, so if that's what you want, you may want to start now.

My best lodging tip? In winter*, it certainly helps to situate yourself close to a good Metro stop! Just remember to Google the address of any place, check out the Metro line and stop nearby. Plus put the address in "Street View" and "walk around the block" a bit.

<i>About the weather--we spent most of our early trips to Paris in freezing weather, and we still fell in love with it. We liked walking along the Seine, and the problem wasn't so much the temp (we are from the North in the US) but the darn wind. So just thinking about some windproof layers will take care of any problems. Paris really is one of those cities that looks great on a gray day!</i>

NEXT...
Play--emphasis on the word "PLAY!" around with airfares at your leisure. I use the ITA search engine
http://matrix.itasoftware.com/
to do my background checking for fares and routing. It's the search engine behind Kayak, Orbitz, etc. If I'm planning a year ahead, I often just play a bit on the site three times a week for a month or two to get the gist of what "good" and "bad" fares and "good" and "bad" days to fly are.

Once you decide upon your routing, you can give the site's generated code to a travel agent, which I actually don't do. Instead, I'll use that routing on competitive booking sites or on one airline to land that fare. Totally up to you!

As to guidebooks:
Sure you can use Rick Steves! There are so many naysayers out there (including me!)about the guy, but the fact remains that he likes to tell a great story with a bit of a wink. Why wouldn't you enjoy an informative narrative? It's a wonderful way to approach the city, one that my own parents, Paris newbies, certainly liked.

Admittedly, I'm a cross-reference junkie, part of which is due to my need to find the perfect, reasonable but wonderful restaurant. So I have everything from Michelin to Access (one of my faves) to Rickie Poo to whatever here. And then of course I cross reference all of them with Chowhound websites and so on (Yes, I would STRESS YOU OUT!!!)

But!!!!

You do not need to have ONE perfect guidebook or one perfect map, or one perfect anything. Remember...

YOU DO NOT GET GRADED!

What IS important to you? Dream a bit!

What did you see yourself doing in Paris? What are your favorite Paris cultural references in movies and books. Make a list of those things. You don't have to do all (or for that matter, ANY) of them. You are just dreaming.

Example: I knew I was a Charles Dickens "Tale of Two Cities" fan, Hemingway/Fitzgerald fan, Audrey Hepburn in Paris fan, and I always loved Impressionists.

My minimum list generated from this:
Tale of Two Cities--La Conciergerie
Hemingway--Either Paris Walks' "Hemingway's Paris" tour or a guide book version (I've done both over time).
Audrey Hepburn: Boat ride on the Seine, walks in Luxemburg Park, Eiffel Tower, etc, etc
Impressionists: Musee d'Orsay, L'Orangerie

There's a lot more, but I think you get the drift. What comes to mind for you?

Foodwise: Ok, you don't need a fab restaurant. Do you want to try a crepe? Surely you want to eat croissants. Up for trying snails? Would an hour in a cheese shop make you happy? Want to take a peek at the Bon Marche food section? What would be fun for you? Maybe you'd like to take a cooking class (we did--it was GREAT).

Dream. Enjoy!

And if you still want to use a TA, then enjoy that! :)
AZ

sundaymorning Feb 7th, 2014 05:30 PM

Lois2 I don't need to explain my mental health issues to you but one of the problems in society today is it is not understood so your shoddy blow that I just came here for 'therapy' is just an example of what I face in society everyday. Cheers to you sir.

sundaymorning Feb 7th, 2014 05:40 PM

I appreciate all the responses especially the helpful Alessandra. I've decided that maybe such things (like japan, lois2) have to be put off until I'm ready. I've been suggested to take a more relaxed, and laid back trip that might be less stressful for me right now :) (no flying) so it looks like I'll be going on a roadtrip to Wyoming in May. So just working my way through the US right now seems best.

I'll be using fodors and road trip forums, hopefully by opening myself up and explaining why traveling dreams are not as easy for some as others I won't be attacked as frail and needing therapy.

rogandgee Feb 7th, 2014 06:00 PM

I empathize with your situation and your appreciate your courage to share that with the forum although you don't know anyone here.

For your situation I would most definitely use a good travel agent. Just make sure that you explain your goals. You have lots of time to finalize the itinerary.

I have one other recommendation for your consideration. In your situation I would only spend time in one big city and not both London and Paris. I would cut out London and instead visit some of the smaller medieval towns, say, west of Paris, after you enjoy the French capital. Giverny, Rouen, Honfleur etc. are some that come to mind. There are countless ones.

As far as Travel agents go, I have an excellent one in Vancouver (She is European and travels a lot) that my wife and I have used extensively although we plan EVERYTHING, then get her to book only those items we need her to, e.g., airlines, trains, cars. We love to book the hotels, bread and breakfasts etc. ourselves. Our agent always gives us good advice.

If you want, let me know in your reply and I will provide her email address.

annhig Feb 8th, 2014 03:05 AM

sunday - there's always one who decides that they need to judge rather than help - just ignore them and concentrate on the positive help you've had here.

apropos of which, I found this on the web today - there is a lovely film of the "Passages" of Paris:

http://magazine.fourseasons.com/imme...rid=3933568850

flpab Feb 8th, 2014 04:36 AM

Baby steps then is what you need. Have a relaxing trip. Travel is different for everyone. I live for the planning and next trip.There are people that never leave their home when off from work. You do what is right for you. A tour or a travel agent plan every detail. Best to you.

sundaymorning Feb 8th, 2014 05:33 AM

I actually ruined a trip to London due to panic attacks, a lot of that has to do with flying issues. So obviously even though I'd love to travel the world fear can hold you back from a lot of things. I appreciate all the helpful responses!

I still have my eye on Paris, I've always dreamed of standing in the louvre so do some research, come back and run it by you guys.

Thanks again!

sundaymorning Feb 8th, 2014 05:35 AM

Rogandgee I'd love that email address!

AlessandraZoe Feb 8th, 2014 07:21 AM

Good luck, sundaymorning. That stinks that flying bothers you, and I hope this other adventure will work out great.

flpab Feb 8th, 2014 08:04 AM

Sunday, my niece has flown everywhere, with others and by herself across the ocean many times but last trip she had a panic attack before getting on the plane. She was so embarrassed by it and not at all like her. She is doing some therapy now but it just came on out of the blue. It has been a very tough year for her and many things just piled up and hoping she will be ok but do totally understand. A lot of people self medicate before flying. Not a great thing to do.

IMDonehere Feb 8th, 2014 08:23 AM

1. I like Rough Guides but they are terrible on restaurants and hotels.

2. Michelin Green as noted above is the best for sights.

3. You might not want to leave your choice of hotel to another, due the constraints of your condition.

4. Be sure to get travel insurance that covers pre-exisitng conditions, that might alleviate a tad of your stress, but call the insurance company to confirm.

5. There are many here with a great deal of experience with Paris. I have been there 4 or 5 times and that pales in comparison to others.

6. Here is something form Time Out Paris about parks. The Time out books and sights run from the usual to the uber hip.
http://www.timeout.com/paris/feature...-parks-gardens

sundaymorning Feb 8th, 2014 08:38 AM

Here is the schedule the TA gave me. We haven't met yet this was just her suggestions so far.

Choice of hotels:
Relais Bosquet
Tourville Eiffel Hotel
Citadines Prestige Saint Germain des Pres

Café Du Marche will be your favorite and ‘go to’ restaurant

Depart orlando December 13

Arrive paris December 14

December 15 - hop on hop off buss pass

December 16 - continue using bus pass. Do a discover walk of Montmartre

December 17 - palace of Versailles

December 18 - relax, shop, eat

December 19 - day trip out of town (Loire valley castles or champagne tour or Chateaux-de-Fontainebleau-and-Vaux-le-Vicomte)

December 20- last day in paris

December 21- depart paris arrive orlando

jamikins Feb 8th, 2014 09:15 AM

I just want to say that I hope you have a wonderful time! December in Paris is a magical time...lots of Christmas lights and Christmas atmosphere!

annhig Feb 8th, 2014 10:21 AM

hi again, sunday - that looks like a pretty good itinerary, all things considered; it could easily be done with or without a TA.

I don't know any of the hotels you have mentioned; of the ones we have stayed in in Paris, this is the one that I feel would be best suited to a single woman who wants somewhere cosy and comfortable:

http://www.hotel-britannique.fr/en/

no restaurant, but breakfast, and very convenient for the metro and walking around the central sights of Paris.

AlessandraZoe Feb 8th, 2014 11:02 AM

I liked the Relais Bosquet a lot, SM. We've stayed there three times in our later visits to Paris.

My only hesitation (and this is where I always question a TA's knowledge) is that the 7th arrondissement is away from most things you may want to see as a first timer. I generally recommend the 5th, 6th and 4th for newbies.

So I'm wondering if your TA actually knows Paris or is just going total Rick Steves recs on you. Rick is so high on the 7th, even though it is totally inconvenient as far as most transport options compared to other neighborhoods. I'm hoping you hear me--I love staying there now, but it would not have met our needs early on.

Now I don't sightsee as much--I'm just content chewing :)

I am also one of those people who feel the Hop On Hop Off Bus is a total waste in Paris since there are public buses that can cover the same ground and since you can easily walk between most of the darn stops. There are times where I think Hop Ons are good: I liked using the Hop On in Dublin and in London because as transportation, they worked more efficiently than doing Metro or bus or walking connections. But in Paris, your feet and their transportation options work quite effectively.

But I am going to emphasize this again.
--Do make that hotel reservation! You can change it later if you decide you want a different locale.
--Play with the airfares and then book it.

The rest of the trip is something you can plan over a year. No daytrip has to be decided now. No restaurant has to be decided now.

I am just so thrilled that you are considering going!

annhig Feb 8th, 2014 11:10 AM

yes, good idea to book a "banker" hotel now [you'll get the best rates booking this far in advance]. if the hotel you want doesn't have decent "free cancellation" terms, try booking.com - they normally allow free cancellation up to 48 hours before arrival [but make sure that you read the small print].

Trip advisor is a good place for comparing prices and getting an over-view of hotels that you are considering.

Gretchen Feb 8th, 2014 12:18 PM

You TA has given an interesting itinerary. You have one week and she has you doing two day trips.
the Café du Marche may be the worst restaurant in Paris for dinner. It is pedestrian and overpriced and if you looked in the kitchen you'd be shocked. We did eat breakfast there many mornings and that was enjoyable and fine.
Near Café du Marche there are probably 8 restaurants of all caliber of cost that are light years better! There are brasseries literally around the corner from it on the corner where the Ecole Militaire metro is--can't call their name. BUT those will be your "friends" if you need to decide to eat somewhere quickly. There is also a Flo on the street.
Please do not do two day trips--Paris can be so magical --and easy to just wander and enjoy.
Sorry, but your TA is not making an easy trip for you in my opinion.
Montmartre is an interesting part of Paris--save it for the last, if you have time. If you do the full day of the HOHO bus, you will tour around it a bit--it could easily be enough.
The markets of Paris during the week are a sight to see and enjoy for a few hours to see how Parisians do their shopping for their meals--and the quality of the food they have!!
The museums--which you mentioned yourself--will be great for parts of at least 2 days. The Carnavalet is one of our favorites and is free, so save it for a day when you don't have a museum pass (if you have purchased one).
SO glad Paris is back in the realm of possibility.
You said earlier that you weren't particularly a "foodie" but the food in Paris in even modest places is SO good and enjoyable.
She has not mentioned a single museum. Not Notre Dame, Ste Chapelle.
The Hop on bus is fine for ONE DAY to get an overview, and maybe some orientation. The days in December will be very short.


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