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Hopeline Apr 25th, 2006 04:27 AM

trains in Italy for first timers
 
Looking over schedules of the trains, I have the option of ordering reservations online. Would you all recommend doing that from here or just waiting until we get there? Also how far is it from the train station (Fi SMN) to the Academia in Florence? We are planning to do a walking tour from the Academia and ending at the Uffizzi for our day in Florence (planning to do the Rick Steve's self guided walking tour). Thanks already.

GeoffHamer Apr 25th, 2006 05:07 AM

I've never booked Italian trains in advance, apart from international overnight trains, and never had any problems buying tickets in Italy. Whether you need to book will depend partly on what journeys you're making and what dates you're travelling. Long-distance trains are generally busiest around weekends: Friday afternoon and evening, and Sunday evening are often the busiest.

KrunkoDallas Apr 25th, 2006 05:11 AM

One question I'd like to add (if you don't mind Hopeline), is, do prices of trains stay constant no matter how close to the reservation time they are, or is it like airline prices where the later you wait, the more expensive it is?

sarahjhol Apr 25th, 2006 05:13 AM

Having just come back from 2 week tour of Italy, I'd say you may as well book train tickets in advance, you get tp pick seats and get your seat number and everything clearly listed, and it doesn't cost any extra to book in advance so saves any potential hassle when you're there. It's easy to do it and in English at www.trenitalia.it, you just register and then you can buy tickets, print them off and there you go. On the train, you sit in your seat and the conductor comes round and checks your print out, and gives you a receipt, really simple. The website is sometimes a bit flakey, telling you you can't buy certain tickets (no basket icon shown) and then when you go back into it 10 mins later the basket icon is there ??!! Just so you know.

From Florence SMN to the Accademia, no more than a 20 -25 min walk i'd say, a tip though, the Accademia houses the magnificent statue of David and some other unfinished Michaelangelo works, but apart from that there is not much else to see, it's only a few rooms. We went on a Tuesday morning mid-march (closed on Mon) and the queues were ENORMOUS, we ended up going back at 5pm and queues were still bad, finally tried again at 6pm (closed at 6:45pm) and we got in, it didn't take more than 25 mins to see the whole thing. I was SOOO glad we hadn't queued for 4 hrs or so as it was disappointing apart from David and the other statues, so either book in advance, or go late like we did.

The Uffizi also had 4 hr queues, so again, i'd recommend booking in advance, they seem to let tour groups in and everyone else just stands around for hours not knowing how long the wait is! Hope this helps. Enjoy yr trip!

kybourbon Apr 25th, 2006 05:22 AM

The prices in Italy will stay the same until they have a rate increase for all tickets. You can only get prices for Trenitalia for the next 60 days. If you are traveling later than that and want to price a route just pick a date within 60 days to get the price.

GeoffHamer Apr 25th, 2006 05:29 AM

Trenitalia has a few special deals for cheap fares which sell out in advance. Otherwise, standard fares are calculated from the distance in kilometres and you pay exactly the same whether you book in advance or buy a ticket before boarding the train. Standard train tickets are valid for two months from date of purchase and can be used on any train except Intercity trains (for which you must buy a supplementary ticket) and Eurostar trains which have a higher fare which includes a seat reservation. Seat reservations are optional on Intercity trains and are not possible on slower trains.
On most main lines, trains run at least every hour, so there is no need to commit yourself to a precise itinerary months in advance.

cantstayhome Apr 25th, 2006 05:35 AM

FYI, we had a bit of a glitch with our tickets that I booked on-line before going (Rome to Florence). The e-mail confirmation says that it is all you need - you do not need a ticket, just get on and you're ready to go. A customer service agent at the station said, no, we needed to print tickets, and offered to do it for us. We didn't check the tickets (don't do this - make sure you check) and it turns out the ticket was for only one of our party of 3 that was on the e-mail. The conductor did not have our confirmation number in his little computer and had questions for us. My Italian is pretty much nonexistent, but fortunately we were sitting next to 2 priests who helped out. Couldn't get better references than that!

I'm sure somebody else here will know the specifics of the train system and whether we really did need a ticket, but just wanted to share the experience! May be better to follow the advice of so many and just get the tickets there.

cab5s Apr 25th, 2006 06:23 AM

I was just in Italy in March and I recommend buying tickets there for two reasons - 1) flexibility, and 2) to make sure that you get the right ticket and have everything you need. I never had any trouble getting tickets except for one leg where I had to buy first class because coach was sold out (of course I also could have waited half an hour for the next train if I wanted to save money).

j_999_9 Apr 25th, 2006 07:16 AM

Just a couple of tips:
The trenitalia website is a little cranky, so you may not get a confirmation email (as promised). So when you order, print the last page you see on the website, which should have a confirmation number. You can use that number in the validation machines to get your tickets.

If you're traveling 2nd class, be careful that you don't end up in 1st class by mistake (it happened to my daughter-in-law, who says the cars were not marked). They do not give you the option of moving to 2d class; you'll have to pay on the spot for the difference.

jcasale Apr 25th, 2006 07:22 AM

I agree with buying your tickets once you get there. For us it gave us the flexibility to go to the Colloseum in the morning and then take a later train rather than taking a morning thrain as we had anticipated. Th eone thing about buying your ticket on the spot is that the larger stations can have very long and slow lines. Rick Steves recommended buying tickets at the smaller stations or at an American Express office or other travel office that has the Trenitalia logo in the window. Our friends did that in Florence for their trip back to Rome and they said it was an excellent suggestion. We didn't have that option in Naples since we were connecting from a commuter train. If you have to buy your tickets at the main station in a city, just allow yourself PLENTY of time (it took us at least 1/2 hour in Naples and maybe more in Rome to get to the window. Once we got there it was easy and quick).

j_999_9 Apr 25th, 2006 07:33 AM

Forgot to mention: There are a few travel agencies across the street from the train station in Florence, and one of them sells train tickets (the others are mainly tour organizers).

Don't hesitate to get your tickets at that spot. They're very helpful and there's no extra charge.

bobchicago28 Apr 25th, 2006 09:13 AM

we just got back from italy in mid april(venice and bellagio). We didn't make train reservations ahead of time. I did print out schedules to know which trains we wanted but we bought all our tickets in the station. There were long lines in Venice-San Lucia, Milan and Verona. We were expecting some lines but not very long. Was usually a 20 to 30 min wait. We came real close to missing a couple trains. Especially when we were switching trains on the same journey but only had a ticket for the first leg.

I would do it the same way again in April/early May but just allow for a little more time in the station. But all our Italy trains were pretty full so I'd be concerned about getting a seat in the late May/June timeframe. Though this was the only time I've ever been to Italy so don't know if the trains get much more crowded.

BrentA100 Apr 25th, 2006 09:19 AM

If you are taking the Eurostar between popular destinations (say Venice to Florence), you should book them ahead. If you go ticketless, you just give the conductor your six digit code and he spits out a ticket for you on the spot.

For non-ES trains, online booking will still necessitate getting tickets at the station. You punch your six digit code in to one of the ticket machines and it outputs your tickets.


Maire Apr 25th, 2006 09:38 AM

We will be in Italy the last 3 weeks of August, and we will be doing train travel on the dates around Ferr'agosto (Perugia to Venice on 8/15). I've heard these are very bad travel dates, because it is a holiday, and so many Italians are using the transportation.

Can Italians buy their tickets earlier than 2 months prior, or does that rule apply to everyone? I'm wondering if there will still be tickets available on June 15 when I am first allowed to purchase them from Trenitalia.

ellenem Apr 25th, 2006 09:50 AM

No one can purchase two months ahead. To beat lines at train stations, use the ticket machines. There is an English language option and they are easy to use.

BRIALL May 1st, 2006 07:21 AM

Hello All--Going to Venice in Oct. Never travelled by train (Venice-Rome-Civitavecchia). Is the train ride scenic? Is 1st Class recommended? THANKS

ginafay May 1st, 2006 04:50 PM

I'm glad I found this forum because I actually have some questions about buying train tickets in Italy. I'm leaving for a trip to Italy in about two weeks and my mom, sis and I weren't sure whether we should buy tics in advance.

If anyone can help, that would be great. We're flying into Rome, planning to take a day trip to Florence and back to Rome, then on to Sorrento. I found a deal with Eurorail where we could each buy a pass that allowed us four trips, but it was pretty expensive -- nearly $200.

Any suggestions on what we should do?

Thanks!

ira May 2nd, 2006 08:49 AM

Hi gina,

Railpasses are usually more expensive than point-to-point. Check prices at www.trenitalia.com.

For Rome to Sorrento,you buy a ticket to Naples and then a ticket for the Circumvesuviana line in the Naples station.

((I))

ira May 2nd, 2006 08:52 AM

Hi B,

>Venice-Rome-Civitavecchia. Is the train ride scenic?

Not particularly.

>Is 1st Class recommended?

Depends how old you are. :)
It's about 4:30 hr. 1cl is a little more comfy.

((I))

BRIALL May 2nd, 2006 11:45 AM

Thanks Ira--We are old enough to want the comfort but not seniors--Thanks Again--B

ginafay May 2nd, 2006 12:53 PM

Thanks, Ira. If I buy Eurostar tickets online, will I still need to get tickets at the station? Or can I print them up and use that?

Thanks!

rosexmke May 3rd, 2006 06:44 AM

In using the train website, anyone know how to find the train car number to enter? And how are you supposed to know the seat numbers to enter? Thanks.

suestein May 3rd, 2006 08:03 AM

My question is-- what is the difference between 1st and 2nd class?

I'll be taking a Eurostar train from Florence to Venice on a Wednesday in October. Is it worth it to pay the extra money for 1st class? I think the train ride is approx. 3 hours.

victoria_reynolds May 3rd, 2006 08:22 AM

rosexmike,
I had the same question initially, but you don't need to enter a carriage or seat # (apparently this is in the event you are traveling with another party). Just go to the next step. You will be assigned a carriage and seat number when you purchase. Also, be sure to look for lower fares like EURO 29 & EURO 39 --don't accept INTERA unless you have to (scroll down the menu to the other choices)...


Suestein,
why not try for one of the cheap fares IN 1st Class..just reserve the soonest you can (60 days prior)?

OctopusPass May 4th, 2006 09:57 AM

I see those options mentioned when I tried to purchase tickets for my rome to florence ride. How would I know which ones I am eligible for without having to get any kind of extra card or membership? I find the international train is as confusing too. Too many options without actual description. The only obvious one I see that won't cause any potential trouble later is the most expensive option (the normal/Intera option).

SusanP May 4th, 2006 10:08 AM

ginafay, if you buy your tickets online, choose the tickletless option. Then print out your email confirmation and just hand it to the conductor on the train when he comes around. No need to get a ticket at the station or validate it. Very easy!

victoria_reynolds May 4th, 2006 10:24 AM

Octopus Pass --

You can read the restrictions in English, but on the EURO 29 /39 fares, it seems akin to the "Supersaver "Airfares --capacity restrictions and no flexibility to change at the same price. For me, it is worth the "risk" since my hotel reservations require us getting from one place to another on a certain date anyway and we are notoriously punctual when it comes to trains, planes and boats.

shutout32 May 4th, 2006 02:18 PM

Planning to buy 4 tickets from Venice to Rome for July 8th. May I know what are the diffeneces between 1st class and 2nd class? Should I buy those tickets in advance? Please advise.

Thanks!

shutout32 May 4th, 2006 02:25 PM

Hi Victoria,

Where can I find the restrictions on the EURO 29/39 fares? How I can find I am eligable for those fares? Thanks!



Desert_Sue May 4th, 2006 02:30 PM

Shoutout32,
I always buy 1st class tickets when offered. I can't afford 1st class on the plane, so I do it on the train. The seats are better. That's a long ride so indulge yourself.

victoria_reynolds May 4th, 2006 04:57 PM

Try this link for info on Euro 29/39 fares...
http://www.trenitalia.it/en/promozio...eg_29euro.html

eeyann May 10th, 2006 08:18 PM

WARNING: Let your credit card company know BEFORE booking online with Trenitalia.

We're in the process of making two train Eurostar reservations on the Trenitalia site. The first reservation went through perfectly, but the second one was flagged by Visa fraud (routinely done for "unusual activity") and denied. That resulted in Trenitalia freezing our Trenitalia account. I verified the charges with Visa, but my Trenitalia account is still closed. We tried to buy tickets creating a new account with my wife's credit card, but that didn't work either. I sent an email last night to the Trenitalia help line, but have not gotten a reply.

I wish I'd just used a travel agent. This has taken hours.



Hopeline May 11th, 2006 02:01 AM

I'm struggling with the Trenatalia website myself. I think I forgot my password or they never sent me one. So now I'm frozen out on the website! I'm trying to register using my husband's web address, but they aren't sending me his password either. Thanks for the heads up re: the credit card company.

kybourbon May 11th, 2006 04:21 AM

Shutout32 - Scroll about 3/4 of the way down this web page to see 2nd class seats on the ES trains.
http://www.seat61.com/Italy.htm

Hopeline - Maybe your computer thought the e-mails were spam. Check your spam folder.

DawnK May 11th, 2006 09:50 AM

kybourbon--thanks so much for that website. I have wanted to "see" what 1st and 2nd class coaches looked like.

mikej48 May 11th, 2006 03:28 PM

If you had 4 people traveling from Venice to Florence would you do it by train or rent a car? Seems like the car would get you there just as fast as Eurostar according to Mappy. Any one have any experience and advice on this one?

kybourbon May 11th, 2006 04:42 PM

mikej48 - If you are staying in Florence a few days, then you will just be paying parking fees. Usually, it's not very economical to rent a car for 1 or 2 days. Price breaks seem to kick-in for 3+days.

andy9 Jun 8th, 2006 10:11 PM

Planning on visiting Italy with 2 kids. On the trenitalia site, when I try to book tickets for 2 Adults and 2 Kids. The Kids get a discount! - which is great. However the site only lets you pick 2 seats when you choose 2Adults & 2 kids. Does that mean that you can only get 2 seats with 2Adult and 2Child tickets(Over 11)? Confusing site so any help appreciated. I think my kids are a little too big to sit in my lap :-)- Andy

ira Jun 9th, 2006 04:50 AM

Hi Andy,

I find the same problem on the English site.

The Italian site will let you choose 2 adult and 2 youth tickets.

However, depending on how far you are traveling, it might be cheaper for you to book 4 adult 29E tickets. For example, Rome/Venice 2 adult, 2 child is 135E. 4 adult 29E fares are 116E.

((I))

andy9 Jun 9th, 2006 05:28 AM

Thank you very much Ira. What is 29E Fares? Thanks


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