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-   -   Swiss Pass w/Wrong Dates (https://www.fodors.com/community/europe/swiss-pass-w-wrong-dates-763223/)

memjewels Jan 23rd, 2009 05:38 PM

Swiss Pass w/Wrong Dates
 
Hello

We just received our 8 consecutive day Swiss Pass and noticed that the begin date on the pass is one day early and the end date is one day too soon. For example the dates on the pass are 6/19-6/26 but it should be 6/20-6/27. Does anyone know if that once in Switzerland they would allow us to alter the dates? I'm not sure the RailEurope allows a correction or not. This error may end up costing us signficantly based on our itinerary. Help....

Melnq8 Jan 23rd, 2009 05:45 PM

I'm confused. I've bought the 15 Swiss Pass several times, and not once did the pass specify a start date. It was merely good for six months from the date of purchase, so we had it validated before our first train ride and the clock began ticking then. Has this changed?

Melnq8 Jan 23rd, 2009 05:50 PM

The following was taken from the Rail Europe site:

On what date is my rail pass considered validated/activated?

With most passes, the pass starts the day you get it validated by a rail official.

How far in advance can I buy my rail pass?

A pass can be purchased up to 6 months before your first travel day (and must be validated within 6 months of the original date of issue).

How do I validate/activate my pass?

Just go to the ticket window at the rail station before boarding your first train. A railroad official will enter the first and last day of the validity on your pass and stamp your pass. You will have to show your passport.

I suggest you call Rail Europe and see what the heck is going on.


Travelnut Jan 24th, 2009 06:24 AM

Did you buy the 'Rail Protection Plan'? Maybe that is where the dates are off.

memjewels Jan 24th, 2009 07:43 AM

I've got an email in to the Rail Europe folks to see what is going on. I've had many rail passes in the past and the best I can recall, never had ones that had arrived with a preprinted beginning and an ending date as well.


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