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-   -   Paris to Venice on the new Thello sleeper train (https://www.fodors.com/community/europe/paris-to-venice-on-the-new-thello-sleeper-train-921961/)

kybourbon Apr 7th, 2013 07:29 AM

>>>TPAYT on Apr 7, 13 at 10:11am
Just starting to research Venice as an addition to our annual Paris in Sept. trip.
How many months ahead can you book a 2 person cabin?<<<

I'm not sure why seafox used RailEurope (they typically mark tickets up which is why I asked - wondering how much mark up) instead of Trenitalia or Thello. You should be able to book on Thello 120 days in advance. Trenitalia allows 120 days also, but Thello might be easier to use. You will get a PNR e-mailed. You can also use Italiarail which will e-mail your reservation. I don't believe prices don't change on the cabins (there aren't any discounts), but they can sell out. Couchettes do have some advance purchase discounts.

bendigo Apr 8th, 2013 01:47 PM

We travelled Paris to Venice on the Thello night train in December.

It was fantastic fun.

Couple and three late teen kids, we booked a 6 bed couchette - 6th seat booked in our dog's name was empty when she didn't show - so we had thwe privacy of the whole cabin to ourselves.

I think it was 35 euro each (210 euro for the whole cabin).

We left Paris at about 8, after having the day to enjoy Paris (Musee d'Orsay), then caught the Metro to Gare de Lyon.

We picniced on the train - food and wine that we had bought from our local shops on rue St Antoine, then settled down for the evening.

Long stop at the Swiss border during the night - lots of snow around - then pushed on through northern Italy.

Stepped off the train in Venice about 9 am - walked out of the station straight on to the Grand Canal, and caught a vaporetto the few minutes to our hotel at Rialto.

It was cold doing the toilet runs to the end of the train carriage, but otherwise we slept fairly well - aware of stopping and people getting on and off, but we were locked securely in our private cabin.

Saved a night's accommodation cost, and the sightseeing days at either end of the journey - although it would have been nice to be able to shower in the morning (left baggage at our hotel, and returned early afternoon to check in).

We did it for the novelty of racing across Europe on a train at night.

But I'd happily do it again - although wouldn't want to share space with strangers in a cabin.

I booked directly on the Thello website - had to wait for the Winter timetable to be loaded, but I think the tickets are normally for sale 120 days before travel dates, and high-demand, cheaper tickets seem to sell quickly. With waiting for the new timetable to be loaded, we were unable to book until about 5 or 6 weeks before travelling, but had no problem getting tix since I was anxiously checking the site 2 or 3 times a day!

Also - when booking, possibly as a result of "operator error" I finished up with tix to Mestre, but checked on boarding and had no problems with wanting to remain for the trip across the bridge to disembark at Santa Lucia.

(Our dog still doesn't know that she missed a great trip, and no one seemed at all interested in why the other "person" in our booking did not show up.)

TPAYT Apr 9th, 2013 06:29 AM

>>>the novelty of racing across Europe on a train at night<<<

My thoughts exactly!

seafox Apr 10th, 2013 02:15 PM

Apologies to all for not getting back sooner:
- KYBourbon. - thanks the cabin map solves the problem, we are OK
- Why did O use raileurope, well to be honest I started with the Italian train web site and it threw me to raileurope....I did not realize there was as site for Thello directly...stupid me
- we travel end of May... I'll follow up afterwards.
- Why are we doing it ....same as others.. the excitement, mystery and just "cool" feeling of an overnight train to Paris!

- we are six weeks away...and I am dieting...

kybourbon Apr 10th, 2013 03:37 PM

>>>Why did O use raileurope, well to be honest I started with the Italian train web site and it threw me to raileurope.<<<

Are you sure you were on Trenitalia? It doesn't kick me over to RailEurope and I did a mock reservation all the way to the credit card payment screen. I've never had that happen or heard of anyone being kicked over to RE on Trenitalia. It's common on the French rail site Scnf, but not Trenitalia.

For anyone searching booking this in the future, the Thello website appears to be easiest to use for booking. Thello and Trenitalia charge the exact same price without any mark-up or fees. Trenitalia is a bit trickier to book as it reverts to some Italian on cabin choices that aren't easy to understand.

For the trip mentioned, 2 people in a cabin (private cabin), the price was 360€ (current conversion = $469.87) on Thello and Trenitalia, no fees/mark-ups. Your bank/credit card will charge a percent for conversion (mine charges 1%).

https://www.thello.com/

http://www.trenitalia.com/cms/v/inde...0080a3e90aRCRD

Italiarail is $486 + a $5 processing fee.

http://www.italiarail.com/city-city-tickets

On RailEurope, the price is $496.

Thello, Trenitalia and Italiarail e-mail you an electronic ticket code. You do not need a paper ticket, only a print out of your e-mail code.

RailEurope does not give that option and snail mails a paper ticket. If you are booking late or under a certain dollar amount, RE charges a mailing fee.

Thello has a page explaining how to book on their site.

https://www.thello.com/infos-service...com/index.html

Thello fare chart:

https://www.thello.com/infos-services/tarifs/index.html

TPAYT Apr 11th, 2013 05:38 AM

kybourbon-----excellent info!!!

seafox Apr 12th, 2013 08:03 AM

Thanks for the info KY - not sure what happened - I wonder if I got nailed by a cookie on my lap top... either way I have the tickets and the sleeper so we are good!

seafox May 26th, 2013 12:59 PM

Apparently Thello service from Venice is different than from Paris. Our train last week was a a clunker, that rattled badly through the night When we arrived the beds were made up prior to departure, making the first hour awkward. (and the bunk was broken and could not be put up for the time being) The food was amongst the worst I have had anywhere any place. No linens, no stainless, no glasses, no bottles of wine (as in the video). Instead a dirty table, Pate heated in the can, (yes heated), over microwaved salmon on a paper plate (it was hard and stuck to the plate), and a less the intelligent waiter (he served some things others you had to look for yourself). Best part of the trip was not the midnight banging on the cabin door for your passport (they forgot to collect them earlier)... but it was the 11PM Americans who arrived when we stopped in Milan and occupied the cabin next to us.... they were certain the connecting door was the private bathroom that the "Jersey Shore" style wife was certain existed...after 10 minutes trying to get the door open they gave up! Breakfast was equally bad..... I was so happy to arrive in Paris and get off the tired old nightmare train from Venice.

TPAYT May 26th, 2013 01:03 PM

Yikes! What a nighmare. And we were thinking of taking that train.

kybourbon May 26th, 2013 06:52 PM

Wow! That's terrible. I think most trains are squeaky and the brakes are always screechy. Did the interior look older than in the video? Do you think some cars on the train were newer than others?

bendigo May 27th, 2013 05:50 AM

Wow - your trip certainly does not sound like as much fun as ours was.

Our self-supply of food avoided issues with on-board catering, and our seats were upright on boarding - we made up the bunks when we were ready for bed - a couple of bottles of champagne and other wine across France.

Our cabin steward was also quite attentive - made sure he collected our passports in Paris so that we wouldn't be disturbed at the border - the daughters thought it an added bonus that he looked like Matt Damon and had an endearing English accent - yes - vulnerable and gullible - one day they'll appreciate their protective father ;-)

seafox May 28th, 2013 01:59 AM

kybourbon - yes the interior did look like the video, but it was very tired and beat up... maybe we just got an older one, but the dining car looked no better. It was first noticeable at the train station, we waited by the fast trains for the track to be posted. A old boxy looking train pulled up in between, we all said I hope it's not that one.... it was ..... In many ways, a first class seat may have been the better value

sippingmaitai Oct 18th, 2013 12:44 AM

I've been checking the Othello website to release the night train reservations for Christmas/New Year's time from Paris to Venice for the past month, twice each day. Finally, last night , on Oct 17th, it became available. (Othello has not sent me any emails alerts of this availability as promised on their website if you provide them your email address. ) It accepts either Visa or MasterCard for payment, and my Visa card (Chase) rejected the transaction. I had to call the Visa customer service to rectify this problem, and they tried twice with no success. This meant that I had to enter my address, phone number, my family members' names and passport numbers 3 times by now. While I was having this problem, the 4-couchette price went up from 220 eur to 384 eur as I am trying to pay for it unsuccessfully. The bank customer service rep suggested that I try it again 24 hours later.

Seeing the price jump within a matter of 30 to 60 minutes, I then used my husband's Visa card (Bank of America), and it also rejected the transaction. He called the customer service and got it to work the second time...this meant that I had to enter my address, phone number, family member names and passport numbers 2 more times (5 times total!)

For a family of five, I initially wanted to book a 4-couchette plus a 2-bed cabin, but because of the price increase in the 4-couchette, I opted for the 6-couchette at 210 eur. I used my child's name twice so that we can have the entire cabin to ourselves. I checked the Othello website this morning, and the price of 6-couchette went up from 210 to 480 eur...more than doubled overnight.

With all of the negative reviews I've read online, I didn't think that the price would jump up so quickly. If you're planning to take the night train after Dec 15, be diligent in checking the website. I emailed them, asking when they would release the train schedule, and they replied mid-October. I checked everyday starting September...just in case. Also, try contacting your credit card company ahead of time so that the transaction does not get rejected. If it does get rejected, call the customer service right away. The cheap fares get reserved very quickly.

Now that I have secured the cheap fares, I am starting to pray that it won't run out of toilet paper and that the bathroom floor will not be flooded. Whether it is a good (or bad in this case) decision to take the night train, I am certain it will be a memorable experience for our family...something we will talk about for many years to come.

sippingmaitai Oct 18th, 2013 12:58 AM

Correction to above date: The night train schedule for late December became available Oct 16 evening (Hawaii Standard Time) which corresponds to Oct 17 morning Italian time...happy travels

kybourbon Oct 19th, 2013 06:02 AM

It's Thello, not Othello. Are you sure you were looking at the correct site? I'm able to select a 6 person couchette on Trenitalia for your date for 35€ per person so the discounts are still available. It might be a cookie tracking on Thello. One problem with Trenitalia though is it only allows you to book 5 tickets at a time.

>>>Correction to above date: The night train schedule for late December became available Oct 16 evening (Hawaii Standard Time) which corresponds to Oct 17 morning Italian time.<<<

The issue actually was train schedules change twice a year and are good for six months so it doesn't really have anything to do with Italian dates/times. Winter schedules start 2nd weekend in Dec. and summer schedules start second weekend in June. It's random when they get loaded into the system so Oct. 16 or 17 really doesn't have any meaning. Next year they may show up in Sept. or perhaps not until Dec. It's totally unpredictable and you just have to keep checking when trying to book things beyond current schedules.


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