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-   -   Hotel Belletini in Florence not getting back to me....advice needed (https://www.fodors.com/community/europe/hotel-belletini-in-florence-not-getting-back-to-me-advice-needed-309835/)

JenniferW Apr 23rd, 2003 06:06 AM

Hotel Belletini in Florence not getting back to me....advice needed
 
I made reservations for Hotel Bellettini back in January for my trip to Italy (I leave this Friday). I have emailed them twice this week to confirm and still have not heard back from them. <BR><BR>I am beginning to panic...it's 2 days before we leave. Should I try to book another hotel? I don't want to book one and then have to pay a fee for cancelling if Bellettini gets back to me. Any advice would be appreciated.

francophile03 Apr 23rd, 2003 06:11 AM

Don't send more emails. Just telephone the hotel.

grandmere Apr 23rd, 2003 06:15 AM

In the title of your post, you misspelled Bellettini, omiting the second &quot;t&quot;; make sure you didn't do this with the email. But I still would call.

TravelerIVLife Apr 23rd, 2003 07:46 AM

I would actually stay elsewhere. We stayed at this hotel in a few years ago and absolutely hated it. The rooms are the worst and you hear a lot of the street noise in your room. This was our experience.

fluffy Apr 23rd, 2003 08:03 AM

I just canclled my reservation there for Sept. because of the lack of response.I just got the impression you get what you pay for; although there have been many positive comments here,I have experienced complete indifference.<BR>I re- booked at: www.hoteltorreguelfa.com if you are interested or try www.bt.hotel.com if you are considering re- booking.I also saw some pretty good deals on www.promhotels.com<BR>I know I have not stayed here and the hotel may be great, so don't get too scared off,there are lots of people who love the place.<BR>Best of luck<BR>Fluffy

grandmere Apr 23rd, 2003 10:08 AM

We stayed in the Bellettini annex and had a beautiful room with a very large marble bath. The ceiling looked like a fresco, but they told us it was actually painted cloth--quite elegant. The room was very quiet, also. I highly recommend it.

JenniferW Apr 23rd, 2003 10:39 AM

Thanks everyone for your kind advice. I called them and they said they just emailed me my confirmation(I should have checked my email one more time before calling). <BR><BR>Forgive me, must be last minute jitters!


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