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-   -   ATM fees - $2 + 2% - Is this the norm? (https://www.fodors.com/community/europe/atm-fees-2-2-is-this-the-norm-742033/)

georgiegirl Oct 10th, 2007 06:09 PM

ATM fees - $2 + 2% - Is this the norm?
 
I did not read all the posts about the ATM fees before I made the trip to Europe last month because last year I was charged $2 per withdrawal. This year, they charged me 2% of the amount of my withdrawal plus $2 per each withdrawal except the first two which were free.

bettyk Oct 10th, 2007 06:32 PM

We just returned from a 3-week trip to Germany & Austria. Our bank, Chase, charges 3% + $3 per ATM transaction. It sucks, but most credit cards also a charge 3% fee.

Henry Oct 10th, 2007 07:39 PM

georgiegirl,
See http://www.bankrate.com/brm/news/cc/20050624b1.asp

Henry

J62 Oct 10th, 2007 09:47 PM

I pay $0.00 per withdrawal and 1% foreign exchange fee through both BofA and my local credit union.

To get $0 fee with BofA I use partner banks in whatever country I'm traveling.

Larryincolorado Oct 10th, 2007 10:28 PM

It really depends on your bank. "The network" (Visa,M/C, Cirrus, Plus) charge 1% to pay the European bank in Euro and collect from a US bank in $. However, they charge a little less (0.8%) just for the transaction entirely in Euro. So, large banks, like Chase or Wells Fargo, which have foreign currency operations, pay the 0.8% "cross border transaction fee" and then charge you 3% for the currency exchange (thiefs).

I use a local Denver bank that has no foreign currency op. They pass on the 1% network fee - that's it. On Oct. 9 I paid $492.49 plus $4.92 for €350.

virgi Oct 11th, 2007 12:17 AM

I asked my bank just yesterday the same question. The Suntrust bank here in Fl, (it's in Wash.D.C. too) charges $2.50 per transaction, not a percentage-just straight fee.

Laidback Oct 11th, 2007 12:35 AM

Virgi,
We are in France now and are using our SunTrust ATM card and they are charging $5.00 for international transactions. They have no bank with whom they have reciprocity like B of A has. I asked before we left. So you might recheck and see if you were given correct info. However , we have a longstanding account and are charged no other fees so its basically a free checking and ATM services so it's hard to complain when they just charge an international transaction fee. We therefore just make larger and fewer withdrawals. In April they only charged $2.50 for each transaction. It may also depend on what kind of account you have with your bank.

Travelnut Oct 11th, 2007 04:29 AM

Compass Bank - free checking, no ATM charges, 1% visa foreign curr trans fee. for ATM withdrawals (2% if used for purchases).

Credit card (not for ATM use) - Capital One Mastercard, 0% foreign curr trans fee

ellenem Oct 11th, 2007 04:51 AM

HSBC: No charge for withdrawals, but their 1% conversion fee will be increased in a few days to 3%--just in time for my trip!

gracejoan3 Oct 11th, 2007 05:07 AM

I'm leaving on Sunday. I get Euros before I leave..acceptable exchange rate from my bank. I acquired a Capital One credit card to use with no fees. I take other credit cards with me, but will use the Capital One at least most of the time.

georgiegirl Oct 11th, 2007 05:34 AM

Thank you Henry. There is no Bank of America in my city. I have banked with this institution since 1971. Wachovia took over last year. They told me that Visa made them charge the customer this 2% fee. I am wondering whether if one has a debit card, not check card, one might pay just $2 per withdrawal. However, nowadays, the bank automatically issues check card with either visa or MC logo. Since I don't travel overseas but once a year, I will have to accept these fees.

kareng Oct 11th, 2007 05:50 AM

My daughter is studying abroad in Spain. (Well she's traveling and having a blast and, oh BTW, also attending some classes;) .) We just switched her bank account from Wachovia to our local credit union. The ATM fees from Wachovia amounted to 3.6% and the credit union fees are under 1.3%. It pays to shop.

ira Oct 11th, 2007 06:05 AM

Hi G,

My bank charges only 75cts/withdrawal.

((I))

georgiegirl Oct 11th, 2007 06:30 AM

Lucky you, Ira.
Another option is to open an account at the credit union in my city about 6 months before I travel. When I retired in 1998, I closed the account there because they have few branches and the one nearest to my home is not convenient.

Mimar Oct 11th, 2007 07:09 AM

Yes, credit unions usually just charge you just the 1% over the bank rate. With no fee for withdrawal. I actually have 2 credit union accounts for travel. So 2 ATM cards and 2 credit cards, accepted everywhere.

bettyk Oct 11th, 2007 08:30 AM

OK, I guess one important point that has been overlooked here is the actual rate that you get from your bank after all the charges are added. Obviously, some banks may not charge you a percentage or transaction fee but there actual conversion rate may stink.

From my account at Chase, where I was charged 3% as well as $3 per transaction, I withdrew 1500E over a 3 week period beginning 13 Sept and ending on 1 Oct. With all fees, my average rate of exchange equalled 1.459.

Christina Oct 11th, 2007 08:44 AM

This is a timely post as I am having some issues with my own bank on this, much to my surprise.

I don't think the rate is really that different, and I don't think the bank sets the rate, but the international network they use -- which is usually VISA, I believe.

My bank doesn't charge me any flat fee per withdrawal, but this summer I found out they were now charging me about a 3 pct add-on (to the interbank rate). This was new, I didn't think they ever did this before and I checked my prior bank statements and it used to be only zero to one percent addon up until this year. I don't do it enough to know exactly when it changed, but it was sometime between Aug 2006 and this summer.

I checked my records and was sent no notice of this whatsoever; I did get a notice they were raising VISA debit card foreign transactions to plus 3 pct in May 2005. I don't have a debit card, only an ATM card and there was no notice on ATM cards. Also, I know it didn't change on my card in May 2005, only this year.

My bank swears up and down that they are not doing this 3 pct charge, that "it's the other bank" and "we aren't making anything off this." I don't believe them from everything I've read on here, as well as the fact that it never used to be on there. Also, it doesn't make sense if they sent a notice about the Visa debit cards to say for ATM cards, they aren't doing it. If anything were true, I think it would be that the network is doing it, not the other bank. I think it is still a VISA network on the ATM cards, PLUS, doing the transaction.

I suspect it's the PLUS network and they negligently (and perhaps illegally) did not notify owners of ATM cards, only the Visa debit cards. It's not itemized on my banking statement, either, it's in the exchange rate. Before I go further with them, does anyone know if there could be any truth at all to their statment that it's the other bank doing this? Or even if it's the Visa network doing it. Everything I've ever read has said that Visa only charges one percent, not 3. I don't know what happens when it isn't a Visa debit card but just the PLUS network.

georgiegirl Oct 11th, 2007 07:16 PM

I came up to $1.45 per euro also. Basically, I used 1.50, in my head, to calculate the price. In conclusion, a lot of things were cheaper in Europe, in my standard. Still, a question to experts, you don't think it is cheaper to oreder euro in advance from your local bank before leaving the country? I might test it one day by calling the bank up pretending to order some euro to go. I will report back.

ira Oct 12th, 2007 04:46 AM

Hi C,

>...does anyone know if there could be any truth at all to their statment that it's the other bank doing this? <

I doubt it.

As best I know, when you take out money from an ATM in, say Italy, the bank only knows that you want to withdraw X Euro.

The Italian bank's computer tells your bank's computer of your request. If your card is legitimate, the Italian bank gives you your money and tells your bank's computer that it did so.

Your bank then debits your account Y USD.

How it arrived at Y from X is solely the policy of your bank.

If you weren't notified of the policy change, I think that you have a nice class action law suit.

You will get about $10,000. All of the other people in your class will get about $1.25, and the lawyers will get $20,000,000. :)

((I))

girlonthego Oct 12th, 2007 04:53 AM

Pardon my stupidity, but what is the difference between a credit union and a bank? I see them everywhere, but have never banked with one.

virgi Oct 12th, 2007 05:30 AM

Laidback: that's wonderful news. I have the suntrust visa attached to my checking account, so I"ll withdraw from there to cover Amsterdam & Germany. Thanks,

BTW somewhere ther's mention of discover card on this board, I read that the only cards accepted in Europe are visa & mastercard. (maybe that's just for foreigners)

altamiro Oct 12th, 2007 05:35 AM

Amex becomes more popular, but still no.3
What is Discover?

In any case it has nothing to do with "foreigners" or not - if there are other American CC networks they didnīt manage to gain a foothold over here.

mairseydotes Oct 12th, 2007 05:38 AM

What happened to traveler's checks? (or don't places accept them anymore?) It's been a while since we were in Europe and we're going to Italy in March, so it would be helpful to know the best way to carry/get cash.

ellenem Oct 12th, 2007 05:44 AM

it is becoming more and more difficult to find places that will cash travelrs checks, plus the fee to buy them and cash them are even higher than using credit cards or ATMs.

altamiro Oct 12th, 2007 05:46 AM

>What happened to traveler's checks?

The same thing that happened to horse buggy and the telegraph office.

Mimar Oct 12th, 2007 08:16 AM

Girlonthego, credit unions are not-for-profit financial institutions. They are owned by their members. They offer the same services as banks but often at better rstes. On the other hand, they have fewer storefronts, so are less convenient -- if you use walk-in servces.

I've had my main account at a credit union for many years and rarely have visited the actual buildings. I do my business online, by mail and phone. And I pay my bills online. They have relatively few ATMs, so I use the convenient ATMs from another, connected credit union. I can also get money at a nearby 7-11.

girlonthego Oct 12th, 2007 08:40 AM

thanks.

Christina Oct 12th, 2007 09:57 AM

yeah, Ira, that's what I was thinking but I don't think it is really that simple in one way. I think it is true that the ATm where you take out the money in Europe is the one that transmits back to the US bank how much money they are taking out, in USD. So that bank or the software on their ATM, in any case, is the one doing the conversion, not your home bank.

I could be wrong, but that is one thing my bank said, and it did sound like that could be true. I still don't believe them that they aren't getting any of this 3 pct, but I wasn't positive who was really getting it. I thought maybe there was a possibility if you don't have a Visa debit card, that the network doing PLUS transactions charges 3 pct rather than 1 pct, and they just started doing that this year.

I am calling my bank again pretending we never had our prior conversation to ask them what the charge would be with a debit card, both for purchases versus cash. If by any chance it is only one percent for cash, I'll get one and turn in my plain ATM card. I kind of doubt that as the notice I got said all foreign "transactions" with the debit card would cost 3 pct from May 2005 on, and that sounds like both ATM and purchases.

Travelnut Oct 12th, 2007 10:28 AM

There is an 'interchange' hub in the ATM settlement process, and I'm guessing that is the point where the currency is converted before going onward. (which is why Visa International has all along been charging a 1% fee). I do not think the 'home bank' is doing a thing on the conversion.

I have an ATM/Debit card that charges 1% for ATM withdrawals and 2% for purchases, for the foreign trans. fee. Other banks might charge the 3% fee for both. I am opening a Money Mkt at Capital One that comes with an ATM card - I didn't get a disclosure yet but the phone clerk told me there is no foreign trans fee for the ATM card, either. We'll see. (Plus Network = Visa)

tracker1312 Oct 12th, 2007 01:16 PM

I emailed Barclay's bank in the UK to find out what the exchange rate would be at their ATMs since I have a BoA card, and they told me that *my* bank was responsible for setting the exchange rate. So, if your bank said they weren't responsible for the exchange rate, they may be lying. Surprise, surprise!

Jolie Oct 12th, 2007 02:08 PM

We recently returned from London and was pleased with using the ATMs for cash.

My credit union told me before we left that they could not control any fees the ATM owners could levy, but we never encountered a machine that charged an extra fee, so that worked out ok.

Our own credit union charges a $1 fee when we use a non-credit union ATM, but they refunded this fee when I returned (as was promised by the credit union before I left).

The exchange rate the credit union used was $2.03 for each pound - I don't know whether that included an additional charge or adjustment to the official exchange rate because I don't know what the exchange rate for that particular day was anyway. But it seemed pretty fair, and I am satsified with going this route (ATM).

janisj Oct 12th, 2007 02:18 PM

&quot;<i>I think it is true that the ATm where you take out the money in Europe is the one that transmits back to the US bank how much money they are taking out, in USD. So that bank or the software on their ATM, in any case, is the one doing the conversion, not your home bank.</i>&quot;

Nope - that is not how it works. The bank in Europe is dealing in the currency of the country you are in at the time. That bank is not telling anyone how many US$ or AUS$ or &yen; were withdrawn. Only how many &euro; (or &pound; in the UK)

rickmav Oct 12th, 2007 02:25 PM

Our credit union in Canada charged us $3 per transaction (no matter how big or small) + whatever the daily exchange rate was. My husband and I each had a card on which there was a $1000 per day limit (we had this raised before we left - however most ATM machines in Europe wouldn't let us take out this much per transaction, so it wasn't that useful.) If we were 60+ the transaction fee at the credit union was waived.

The Royal Bank was $5 + exchange rate, regardless of age.

I'm amazed at the variety of the fees charged. No wonder people are confused.

stormbird Oct 12th, 2007 02:43 PM

Do you guys have the Travellex Cash Passport?

It works like this - just say you want 1000.00 euros. That will work out to roughly $1570.00AUD. You are charged 1% of $1570.00 i.e. $15.70. Your card is loaded up with the 1000.00 euros then you use the card at any ATM to withdraw your cash. You are then charged 2.20euro per withdrawal.

You are issued with two cards (1 spare) and it works with a PIN.

This means you can buy your euros when the rate is good and you don't have to worry about the exchange rate for the rest of your trip. They also offer the card with Pounds and US Dollars.

If you have funds left over when you get back there are no charges to withdraw and close off the card.

This is not a charge card however, just another means of having cash on your trip.

I tend not to use my charge card overseas as all up with the transaction fee and the conversion fee it works out to about 4% - ouch!!

You might not believe this but my bank cannot offer me a card that allows me to withdraw my cash from my savings account overseas.(It is the 21st century right???)

fmpden Oct 12th, 2007 08:11 PM

Strombird, you really do not understand how the system works. It is not your bank that prohibits you from withdrawing from your savings it is the ATM machine. European ATMs had traditionally only allowed withdraw from checking. I think that may be slowly changing. During this past summer we found two ATMS that permitted withdraw from savings.

Second, not familar with your card but my experience with preload cash cards in the US is not good. High fees -- roughly 10 to 15% mostly buried in the exchange rate. And some difficulties find ATMS that would accept the prepaid cards. I would not recommend any prepaid card that could be obtained in the US.

stormbird Oct 12th, 2007 08:21 PM

Hi fmpden,
Thanks for that heads up - I had no idea that it was the account rather than the card that was the issue. In the past I have always bought my foreign cash before leaving and have not up til now, had the need to withdraw money overseas.

I'm going for a bit longer this time and don't want to carry around too much cash.

I'll look into the cash card a bit more but I just assumed that because you are buying euros you would be buying them at the normal rate. Anyway, I'll check it out a bit further.

virgi Oct 13th, 2007 03:51 AM

I'm considering just getting enough cash for my trip before I leave home &amp; save my ATM card in case.I can just ask the reception desk to put the cash in the safe while I'm out during the day. This sounds like the best way to avoid excessive charges. Now all I need to know is, where is the most favorable place to exchange the USD? At the airport?, &amp; should I exchange all at once, or do it in each country? (Germany, France &amp; Amsterdam)

janisj Oct 13th, 2007 04:41 AM

virgi: That is a <u>terrible</u> idea IMHO. There is no &quot;most favorable place to exchange the USD&quot;

Use your ATM card - honest, it is the cheapest and easiest way to get money.

Carrying cash, pre paid cash cards, cc advances, travelers checks -- all will cost more than using an ATM card. Even w/ the fees.

trautmak Oct 13th, 2007 05:02 AM

really helpful information- thanks!

Travelnut Oct 13th, 2007 12:29 PM

Virgi - buying currency in advance from the USA will cost around 5-7% markup. Using a bank ATM, even with a 3% foreign trans fee, is less that buying in advance. If you don't have a bank that does *not* charge $$ for using another ATM, FIND ONE. There are plenty out there. Compass Bank, Capital One, probably credit unions...


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