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-   -   judilie: How did you book for Yellow Waters cruise? (https://www.fodors.com/community/australia-and-the-pacific/judilie-how-did-you-book-for-yellow-waters-cruise-792767/)

Suelynne Jun 28th, 2009 10:39 PM

judilie: How did you book for Yellow Waters cruise?
 
We leave for East Timor and the Northern Territory this Friday. Everything is booked EXCEPT the Yellow Waters Cruise. I emailed them and Guluyambi the same afternoon, more that a fortnight ago. Guluyambi replied straightaway, but Yellow Waters hasn't replied at all. I've just phoned, pressed the right button, but no-one answered. Grr!

I wonder whether we can book somewhere in Darwin on Friday, but it is school holidays up there and maybe we're too late!

judilie Jun 28th, 2009 10:58 PM

I booked it through the Gagudju Lodge -- [email protected]

Suelynne Jun 29th, 2009 12:32 AM

Thanks judilie for your prompt reply! That's the email address that I used, except that my "reservations" was lower not upper case. [And it was lower case on the website.] I'll ask DH whether that makes a difference - he's an I.T. person. I would have expected a bounce if it wasn't correct.

Perhaps they're ignoring me because we're not staying at the Lodge! ;-)

judilie Jun 29th, 2009 07:39 AM

I can't imagine that the case makes a difference. That's the e-mail address from which I received the confirmation. I don't recall exactly what I did when I booked -- whether

judilie Jun 29th, 2009 07:41 AM

I meant to say: I don't recall exactly what I did when I booked the reservation; I may have done it through a website. I do know that I booked the cruise the same time I booked the lodging.

Good luck, and have a wonderful trip! We look forward to you report on it when you return.

judilie Jun 29th, 2009 03:41 PM

I did book by sending an e-mail to that address (all lower case). (I just found a copy of the e-mail.) I heard back from them about 24 hours later.

Suelynne Jun 30th, 2009 12:10 AM

Well, 24 hours later and I still haven't had a reply to my second email! Perhaps they've blacklisted me ;-) I'll try phoning again tomorrow. Thank you for your well-wishes and I will post a trip report.

Suelynne Jul 1st, 2009 11:35 PM

Hi judilie,
Don't know whether you'll check this again, but yesterday I finally managed to phone and book the cruise. Apparently they've been swamped by emails! Thank you for your encouragement - otherwise I may have given up!

Hope your Perth planning is going well!

Now to pack!

judilie Jul 1st, 2009 11:51 PM

That's great, Suelynne. Perseverance paid off!

Have a wonderful trip, and tell us all about it when you return.

Perth planning is going well. I've gotten great feedback from Melnq8, but haven't heard from anyone else. I guess Perth is not as popular a destination as the Darwin area.


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