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-   -   Are Hotels Accepting Vouchers from Swain Tours/Far and Wide? (https://www.fodors.com/community/australia-and-the-pacific/are-hotels-accepting-vouchers-from-swain-tours-far-and-wide-365111/)

Honeymoon03 Oct 10th, 2003 12:22 PM

Are Hotels Accepting Vouchers from Swain Tours/Far and Wide?
 
We have our Honeymoon coming up in January and have heard that Far and Wide filed for Bankruptcy protection and that Hotels/resorts were not accepting either Far and Wide or Swain Tours vouchers. Does anyone know about this? Please help???

Rweiner45 Oct 10th, 2003 12:49 PM

Although I don't have the latest news, at the end of August/beginning of September Swain vouchers were still accepted. Hopefully the bankruptcy talk is not true. We were very pleased with Swain.

Rweiner45 Oct 10th, 2003 12:53 PM

I just did a Google search. You are right about Far and Wide filing for bankruptcy! Personally, I would be hesitant to use their services at this point. What a pity. We had such great service from Swain.

Thyra Oct 10th, 2003 01:35 PM

Not to be unethical, but Frommers.com has run several articles on what to do if you had booked with Far and Wide, or their subsidiaries. In some cases other airlines/and or hotels/tour companies are picking up where Far and Wide left off. From what I understand a great deal of traveller's were stuck MID trip when Far and Wide when under. Check Frommers' and also, if you paid with a CC you may be able to fight any pre-charged items through your ccrd company. Good Luck.

Thyra Oct 10th, 2003 01:42 PM

Hi There,
One more thing... Far and Wide posted a great deal of information on it's website. Including contact numbers and all sorts of info.

http://www.farandwide.com/

sandi Oct 10th, 2003 01:43 PM

A number of companies under the Far and Wide umbrella, Swain included, are trying to buy back their good names. We used them for out trip to OZ and were working with them just recently (but had to postpone trip).

Honeymon03 - have you tried contacting Swain? Is there anyone there? A message? If you're not going till January then an I correct in that all you have with Swain is a deposit? Which, no doubt, you'd like back!!! You shouldn't have had to pay in full yet, so you wouldn't have any vouchers. Believe payment in full is due 60-days prior

As stated above, see the Frommers article and see if there is an option for you.

zamarin Oct 24th, 2003 08:18 AM

Has anyone had any luck getting in touch with Swain? We have a deposit with them and haven't heard back. I have not contacted my credit card company yet because I wanted to see if Swain was trying to continue working.

cguest88 Oct 24th, 2003 12:55 PM

That's to bad, I was about to book my Honeymoon through Swain Australia as well for April. Great, back to do some research.

zamarin Oct 24th, 2003 01:13 PM

To follow up, soon after I posted I did hear back from Swain. They say they are still operating. If you have a deposit from prior to the bankruptcy, however, you should contact them to find out if it is with Far and Wide (as mine was).


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