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-   -   Reservation confirmations (Baan Orapin and Discover pass) (https://www.fodors.com/community/asia/reservation-confirmations-baan-orapin-and-discover-pass-567612/)

althom1122 Oct 28th, 2005 01:52 PM

Reservation confirmations (Baan Orapin and Discover pass)
 
How long does it normally take places to respond back to requests for reservations? Should I expect a one-day turnaround if I've emailed them? Or is that unreasonable? Also, I booked flights using the Discover Pass and Bangkok air said I'd receive an email confirmation with instructions on how to pay them. It's been almost 24 hours and no email. Is that unusual or typical? I'll try calling them shortly if I haven't heard, but was wondering about others' experiences.
Thanks,
Karen

kuranosuke Oct 28th, 2005 01:56 PM

i usually get a response from anuchana within 24 hrs.

Kathie Oct 28th, 2005 03:00 PM

But remember it's already the weekemd in Thailand. Give them a little time.

rhkkmk Oct 28th, 2005 07:57 PM

weekends come into play as kathie suggests....also many are not as intuned as we are into quick answers...for instance i have waited a week for eddie to reply sometimes and other times he replies in one hour...small hotels and shops are slow to reply sometimes...they do not realize the importance that westerners place on a quick reply....it is a wrong assumption on our part that if refliects their overall quality of service...

glorialf Oct 29th, 2005 04:14 AM

I've never waited more than 2 days to hear from Baan orapin.

althom1122 Oct 29th, 2005 04:25 AM

I heard! Baan Orapin has a room for us. :-) Still nothing from Bangkok Air, though. Tried calling last night and no answer - will try again today.


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