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-   -   Mr. Eddie: Lack of Prompt Response? (https://www.fodors.com/community/asia/mr-eddie-lack-of-prompt-response-654926/)

eurotraveller Oct 24th, 2006 10:32 PM

Mr. Eddie: Lack of Prompt Response?
 
I have been working with Mr. Eddie to book my ticket from Chiang Mai to Luang Prabang and also from Luang Prabang to Hanoi. When I initiated contact I found that he took 2-3 days to respond.

I faxed payment confirmation to him on Friday, Oct. 20th and asked for confirmation as soon as he booked the flights. It is now Tuesday, Oct. 24th and it is afternoon on Oct. 25th in Bangkok.

I have not heard back from him.

During the time I have been waiting for him to confirm my flights the airfare from Hanoi back to Bangkok has gone up.

I am aware of the time difference so I am taking that into consideration but I am concerned with his lack of response.

For those of you that have worked with him, how long should I expect to wait for confirmation?

Thanks!

eurotraveller Oct 24th, 2006 11:29 PM

Ahh... Mr. Eddie replied within minutes of me sending this post! My flights are confirmed and he will deliver the tickets to my guesthouse upon my arrival!

Cheers!

rhkkmk Oct 25th, 2006 05:43 AM

fyi---there was a holiday in thailand this week which may have contributed to the slowness....i find he usually responds within 24 hours except for sundays...i have not found it to be a problem

Scotters Oct 25th, 2006 06:59 AM

Just for interest for others who may be planning to travel the routes that you are, what prices did you pay . I assume you are flying Laos Airlines from CM/LP and LP/H.

eurotraveller Oct 25th, 2006 07:06 AM

Scotters and others:

The leg from Chiang Mai to Luang Prabang was 3860 THB

The leg from Luang Prabang was 5870 THB

I am booking my own leg from Hanoi back to Bangkok to save myself about $180!! I am booking that on Air Asia, a discount airline.

I would also like to add that Mr. Eddie has been very nice to work with. He responds with very clear flight plans.

He did apologize for the late response which was not really that late because Monday was a holiday, as Bob pointed out.

JamesA Oct 25th, 2006 07:21 AM

As Bob has said, Monday 23rd was a Public holiday in Thailand.

Scotters Oct 25th, 2006 07:30 AM

eurotraveller - Thanks for the information. Yes Air Asia sure saves a bundle on their Hanoi flight.

rhkkmk Oct 25th, 2006 08:17 PM

remember that many of these discount airlines do have service problems....late departures, cancelled flights, etc....so when on tight schedules i often think that the money saved may in fact not be money saved at all....the prices are sure attractive however...

many fodorites have reported these problems, especially with air asia..

eurotraveller Oct 25th, 2006 08:25 PM

I flew at least 2 legs on Air Asia in Feb. and had no problem, flights were on time.

We did, however, have a very long delay on Bangkok Air. All airlines have delays at some point. I would always leave at least 3 hours between connecting flights when possible, no matter what the airline is.

I am catching an early afternoon flight to Bangkok on Nov. 25th so that should allow plenty of time to make it to Tawandang by 7:00.



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