kathie---i sent them an original e mail to the contact site on the web site...

Kathie, I contacted Bumrungrad last year by email and had a very quick response but this year I was making appointments again and had trouble. I emailed several of their addresses and also filled out the appointment form as I couldn't get a response from them. In the end a day before we left (and only 2 days before the requested appointment) I telephoned them. No problem they had the emails and had made the appointments but I still don't know why I didn't get a reply. So hopefully you have an appointment but if you haven't requested a time you won't know when for!!!

If you don't mind phoning then its worth it to sort out. I'm sure they will have your appointment and probably think you know all about it too. I really like their service - I feel very comfortable there.

i had my bridge permanently fixed today...so all pau (finished). as an added bonus...they gave me the first, hot off the presses bangkok dental clinic and spa T-SHIRT...really cool...i like this kinda thing so i will wear it with pride and a big smile...

Mary, thanks for the info. Since we asked for appointments during our second stay in Bangkok. I'll just wait until we get to Bangkok and check on the appointments.

mary---your experience seems so thai to me...they are accomodating and interested in helping you but they do not follow through in the same way that we in the west would expect....

We are going to bk next year my husband has been quoted 10,000 here in oz to have similar work done on his teeth. Will check out this clinic thanks heaps for the info. Keep smiling, geees I could take another holiday on the savings ...

Speaking of Delta Dental, I just got some info in the mail last week saying that my dental plan has been switched over to Delta Dental. Happy Travels!

Bob - your right - they are really nice but don't always follow through as we'd expect. However I got the impression that they thought they had replied - I think there really must be something amiss with the email system. First year was no problem at all - this year absolutely no replies even when I send a message to the general email requesting acknowledgement because of problems. I also told them when I was at the hospital but I really don't think they quite understood what was happening.