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-   -   United does not allow back to backs.. (https://www.fodors.com/community/air-travel/united-does-not-allow-back-to-backs-235165/)

sister Jun 28th, 2002 08:38 AM

United does not allow back to backs..
 
Listen up people. United is going after customers who issue back to back tickets even when purchasing from two different web sites. That is, buy one ticket through ua.com and another through Orbitz or the like. They say they will cancel the reservation and if they catch you, they will make you pay full coach fares. United is hurting for money and is aggressively pursuing offenders.

United's Answer Jun 28th, 2002 01:39 PM

So use UA for one ticket and another airline for the 2nd, until the airlines start cross checking, which will probably happen eventually.

Just where.. Jun 29th, 2002 12:03 PM

"Sister," just where do you get your information? And how on earth do they track their millions of passengers to find out who booked back-to-back? I think you are just a self-righteous finger-shaker who wishes someone would crack down on this because it somehow bothers you.

y Jun 29th, 2002 01:31 PM

Actually, it is not all that difficult for them to write a query against their database to do this. Heck, if Googol can carve through millions of sites in a fraction of a second, United can certainly do it with a background batch program...

xxx Jun 29th, 2002 06:30 PM

NEWS - Airlines<BR><BR>United 'backs' up warning with debit memos (6/28/2002)<BR><BR>By Jerry Limone <BR><BR>CHICAGO -- United Airlines warned travel agencies and their corporate clients last month that there would be a crackdown on back-to-back ticketing. <BR>However, some agencies received more than a warning. <BR><BR>They got hefty debit memos from the airline for back-to-backs issued over the past several months. <BR><BR>Agencies contacted by Travel Weekly were charged anywhere from $50,000 to $300,000 by United. <BR><BR><BR><BR><BR> <BR>

Mark Jun 29th, 2002 08:21 PM

Okay, just one more reason not to fly United.<BR><BR>Frankly, I'd be inclined to consider suing them on this one if I had the time and money. It's simply stupid to penalize someone for failing to use the second half of a ticket, which is essentially what they are doing, no matter what their motivation is.<BR><BR>I paid for a round-trip ticket and didn't use the second half. I paid for another round-trip ticket and didn't use the second half of that one, either. My ticket, my decision, and in my opinion, absolutely none of their business. "Literally."<BR><BR>

a Travel Professional Jul 1st, 2002 08:06 AM

As much as I agree with the above post, it is in their ticketing rules that this practice is illegal. Every travel agency knows it.<BR>

Doc Jul 1st, 2002 08:28 AM

I am sorry, aTP, but choice of words is very important here. The practice is not illegal, as it is not against any laws. It is against the airlines RULES which is a whole diffrent matter.

notafreqflier Jul 1st, 2002 09:50 AM

So, for the travel-illiterates among us, what's a back-to-back?<BR>Thanks.

simple Jul 1st, 2002 10:06 AM

UA could force TA not to do that, but let's face it folks, what can they do to us after the fact, sue us? TA or Corp TA know and have to or should play by their rules, we as individuals don't, so don't worry about it. Get on the net or phone and book as many B-B as you want.

chuck Jul 1st, 2002 01:17 PM

A back to back is booking two tickets, and using on the first leg of each to get a better fare. FOr example, I want to fly Dallas to Detroit, MOnday through Friday, I call NW..they give me a fare of 1300.00. I think to myself, "that's a high fare! I thought I saw a fare advertised for 211 round trip!!" I do a little research and find the 211.00 round trip fare, and book one ticket DFW-DTW on NW with Northwest. Then I use Travelocity to book a DTW-DFW ticket round trip on NW...my trip ticket is now 422.00 , instead of 1300...look how much I've saved! BUT! The airlines are tracking back to backs. Even using different web sites, sources, airline sites..doesn't matter. I've been told they will hunt you down. I don't know if they can come after a person, after the fact, but I wouldn't want to get yanked from the gate and made to pay 800.00 difference. Our little trick has been exposed, travelers!

btob Jul 1st, 2002 02:59 PM

Until the airlines start sharing their data bases there is no way you will be caught using 2 different carriers. When all but one carrier has gone belly up, then we can stop doing the b to b's.

elseone Jul 1st, 2002 04:02 PM

Chuck, no they cannot come after you after the fact, other than to do something to any frequent flyer account. But they can deny you boarding until you pay the "real" fare. Once the flight has concluded you are in the clear (save the FF issue).


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