Located in the heart of the fashionable El Golf business and restaurant district, South America's first W Hotel, opened in 2009, set a new standard of luxury in Santiago. Its smart, modern decoration makes the city's other five-star hotels look staid, but the rooms may be too minimalist for some people's taste. The service is superb.
YOU SHOULD KNOW The hotel is not particularly centrally-located. If you're going to spend all your time downtown, it is not terribly convenient, being at least a 20 minute metro or 25 minute taxi ride (much more during rush hour) ride to downtown Santiago.
Rooms are fashion-forward, with great views of the nearby Isidora Goyenechea neighborhood, also referred to sometimes as "Sanhattan." Comfy beds, fashionable furniture, contemporary lighting.
Sleek and squared off, well-lit and immaculate.
YOU SHOULD KNOW Some rooms have bathrooms with less privacy, including a mid-room soaking tub. Perfect for couples, but not everyone's cup of tea.
The lobby is up on the fourth floor, as the first three floors are given over to commerce/restaurants/gym/spa space. Modern and eclectic, with mirrors, a bit of glam and many different seating options.
YOU SHOULD KNOW The lobby is not on the first floor, but up on the fourth floor. Different elevator banks means it's not always completely intuitive how to find it.
Narrow, immaculate rooftop pool with wooden decking. More for splashing into than swimming laps. A good way to spend a warm afternoon.
The spa is a set of four rooms in the O2 gym, which is a private gym also open to hotel guests. Massage, sauna, steam room and relaxation area. It is accessible to guests and non-guests alike.
This is a large, full-service gym with clean locker rooms, tons of free weights and machines, latest-generation treadmills, dance, BodyPump, Spinning, yoga and TRX classes, and access to the sauna and steam room with gym entry. It is an upscale stand-alone gym located inside the hotel, open to its guests.
This is probably the best hotel gym in Santiago. Gigantic towels, filtered water, etc.
Several dining options, including NOSO, for Chilean-Mediterranean food, which has a three-course lunch special, and Karai, a Nikkei (Peruvian-Japanese fusion restaurant). Food also served at the different bars, and Dulcinea, a café on the hotel's first floor that mainly serves light lunches.
The W's brunch at NOSO is very popular with locals and foreigners alike. It is very heavy on fish and desserts, but has all the standards (salads, eggs to order, pasta to order, etc.), and bottomless sparkling wine.
Drinks from the lobby bar, at Whiskey Blue (an onsite bar) or on the rooftop deck called Red2One, which has a more disco-like atmosphere. Good wine list, signature cocktails.
Most visitors here will prefer Uber, Cabify or a taxi, but the El Golf metro on the main line of the metro is only a seven minute walk away, and generally safe during metro operating hours.
The nearby street of Nueva Costanera has several notable restaurants, the most famous of which is Boragó (20-minute walk, 9-minute drive), which consistently places in the top 50 restaurants in the world. Think innovative presentations of unexpected versions of Chilean food. Closer to the hotel is Don Carlos (4-minute walk) for meat, and downstairs from the hotel (but unaffiliated), a new tapas restaurant called Gracia Tapas and Bar (1-minute walk). Or take a taxi to Bellavista and try out Peumayén, (15-minute drive) for ancestral food from Chile and Argentina.
The wine bar at Les Dix Vins (9-minute walk) has French food and wines by the glass not far from the hotel. Flannery's Irish Geo Pub (7-minute walk) is also close by, with a pub-grub environment but a good beer selection. Downstairs from the hotel, Gracia Tapas and Bar (1-minute walk) also has a good selection of wine. There is a location of Liguria (11-minute walk) nearby for wine and cocktails, including Pisco sours.
WHY WE LIKE IT
The W thinks of itself as disrupting the hotel scene, and in some senses, it does. With large rooms with interesting styling, grade-A service and many different spaces, including two onsite bars and a world-class gym, there's nothing else like it in Santiago. And if your travels take you to this part of Santiago, and your budget allows, this is a great choice. There are also several good cafés and ice cream shops nearby.