Fodor's Expert Review Sheraton Santiago Hotel And Convention Center

Av. Santa María 1742, Santiago, Santiago Metropolitan, 7500000, Chile See on Map

Two distinct hotels stand side by side at this lovely property that for the most part functions as a single entity, as nearly all amenities are shared by guests of both hotels. The Sheraton Santiago is certainly a luxury hotel, but the San Cristóbal Tower is in a class by itself. Pricier and more luxurious than the Sheraton, it is popular with business executives and foreign dignitaries who value its efficiency, elegance, and impeccable service. A lavish, labyrinthine marble lobby links the two hotels, their fine restaurants, and their large hotel convention center. Pampering is not all that goes on at the San Cristóbal Tower—attentive staff members at the business center provide secretarial and other services. The modern rooms have elegant linens and are decorated with rich fabrics. Tourists (rather than business makers) favor the slightly more modestly priced Sheraton ($$$$). Its rooms are smaller but still bright: ask for one overlooking the San Cristóbal Hill.


Comfortable and spacious, finely appointed with modern (but not minimalist) furniture, ample seating space. Desks have comfortable chairs.

This is one of few hotels in Santiago that advertises itself as mostly accessible, with wheelchair-accessible rooms, including roll-in showers with grab bars. Not all areas of the hotel are accessible though.


Simple and sleek, with magnifying mirrors on ample vanity. For sustainability reasons, they have showers, not baths.


A lavish, labyrinthine marble lobby links the two hotels, their fine restaurants, and their large hotel convention center. It's like a series of opulent living rooms with comfortable modern furniture with nods to classic style.


A series of pools, including a large indoor (glass-enclosed) one and round one outside, perfect for soaking up the summer rays. Or sit on the outdoor wooden deck to enjoy the view of the pool. Fire tables make for a cozy atmosphere at night.


Steam room and massage treatments available.


Deluxe, up to date, spacious and well-equipped.


There are four dining options at this hotel, the Lobby Bar (drinks and snacks), El Jardín for lighter, café fare, the seasonal outdoor El Bohio, which overlooks the pool and gardens, and El Cid, a full-service restaurant with an a la carte menu. Of the four, El Cid is best known for its international menu, and fine service. It overlooks the outdoor pool.


The Lobby Bar serves mixed drinks, wine and beer and has HD televisions for sports, a nine-screen video wall and has a DJ and live music sessions. There is a daily happy hour. Or have a drink (in season) at Bohio on the outdoor patio.


Getting Around

Just across the river from much of the action in Providencia, most guests will choose to come and go by Uber, Cabify or taxi, though getting to central Providencia and the metro there or to Cerro San Cristobal is only about a 10-minute walk


Try Aquí Está Coco for traditional Chilean seafood in a playful, upscale atmosphere, or go uptown to Nueva Costanera (12-minute drive) to try one of the restaurants there, like consistently top-rating restaurant Boragó (9-minute drive), with innovative preparations and unique ingredients, or to La Mar (10-minute drive) for ceviche and Peruvian foods, or Rubiyat (10-minute drive) for a gourmet steakhouse experience. Consider grabbing a taxi down to Bellavista (6-minute drive) to peruse other options like Peumayén, (6-minute drive) which serves ancestral food, or perhaps to Lastarria (11-minute drive) or a food and wine pairing unique to Chile at Bocanáriz (11-minute drive).


Try Liguria (15-minute walk) for wine by the glass or mixed drinks, or go down to Lastarria (11-minute drive) to visit Bocanáriz, (11-minute drive), a Chilean wine bar, or Chipe Libre (11-minute drive) for specialty Peruvian and Chilean Pisco drinks. Head slightly uptown to tony Vitacura for drinks at the W Hotel's (9-minute drive) rooftop deck called Red2One, or to Les Dix Vins (7-minute drive) for French wine by the glass and small bites.


This elegant hotel is a cut above many others in Santiago and is good for business travelers, families and people looking for a relaxing escape, with good spa services and an enviable outdoor, fountain-ringed pool. Service is top-notch, and highway access is a cinch, with easy access to the airport, uptown, midtown and downtown Santiago.


127 rooms, 12 suites
Bar yes
Cafe yes
Room Service yes
Gym, Pool
throughout hotel, but free only in the lobby
Parking Lot


Phones: 2-2233–5000

What’s Nearby

People also liked

El Altiplánico

$$ | Santo Domingo 526, Santiago, Santiago Metropolitan, 8320069, Chile

The Altiplanico in Bellas Artes is part of a small, very smart chain o... Read More

Hotel Magnolia

$$ | Huérfanos 539, Santiago, Santiago Metropolitan, 8320150, Chile

Formerly a private mansion, this meticulously renovated and newly styl... Read More

Hotel Casa Bellavista

$$ | Antonia López de Bello 0374, Santiago, Santiago Metropolitan, 7520341, Chile

This luminous 11-room bed and breakfast in Barrio Bellavista is the pe... Read More

Hotel Bidasoa

$$ | Vitacura 4873, Santiago, Santiago Metropolitan, 7630290, Chile

Hotel Bidasoa is family owned and run, and has recently expanded. It i... Read More

Hyatt Centric

$$$ | Enrique Foster 30, Las Condes Santiago, Chile, 7550163

This newest addition to the Hyatt family in Santiago opened in the sec... Read More

Cumbres Lastarria

$$ | José Victorino Lastarria 299, Santiago, Santiago Metropolitan, 8320126, Chile

Behind the modern facade of this small-chain hotel in Santiago in the... Read More