PHOTO: Dreamstime

Fodor's Expert Review Ritz-Carlton

El Alcalde 15, Santiago, Santiago Metropolitan, 7550655, Chile See on Map

The rather bland brick exterior of this 15-story hotel, the first Ritz-Carlton in South America, belies the luxurious appointments within. Mahogany-paneled walls, cream marble floors, and enormous windows characterize the splendid two-story lobby. Elegant furnishings upholstered in brocade and silk floral fabrics dominate the large guest rooms. Under a magnificent glass dome on the top floor you can swim or work out while pondering the panorama, smog permitting, of the Andes and the Santiago skyline. There is high tea in the bar, with reservations.


Luxurious but a touch stuffy, with heavy drapes and ornate lamps. Comfortable, silent and immaculate.

Ask for adjoining rooms for families or small groups.


Spacious, well-illuminated with marble fixtures and Asprey bath products.


Formal and elegant, if a touch overdone. Gleaming mahogany upholstered furniture, patterned rugs. A good place to meet guests staying upstairs.


Indoor in an airy upstairs atrium with outside solarium access. Part of the spa installments, used by guests and those paying for spa services.

Even if you don't stay here, you can make a day of the gym/spa/pool installments. Hour long massages come with a day pass for lounging up in paradise.


Multiple massage rooms, pool access, plush robes, self-serve fruit and water at reception and in the pool area.


Compact but complete with latest generation machines, treadmills and free weights.


Their downstairs Estró restaurant serves innovative preparations of Chilean products in en elegant environment for lunch and dinner. There's a heavy focus on fish, and place settings incorporate elements of Chilean artisan products, from copper to terra cotta.


Complete, handsome bar onsite for wine, Pisco sours, and cocktails.

The bar space is also used for high tea during the day, with reservations.


Getting Around

This hotel is steps from the El Golf metro, but most visitors will get around by Uber/Cabify/taxi, especially at night.


Some of the country's most-acclaimed (and toniest) restaurants are a short cab ride away on Nueva Costanera (12-minute drive ), including Boragó, (11-minute drive) which consistently places in the top 50 restaurants in the world, and Rubiyat, (13-minute drive) known for their steaks and other high quality food. On Isidora Goyenechea there are also a few notable restaurants, including Karai (5-minute walk) at the W Hotel, serving nikkei (Japanese Peruvian fusion) food. Or head down to Lastarria (23-minute drive) to try out one of the restaurants in this cozy pedestrian area, such as Bocanáriz, (23-minute drive) the country's first wine bar.


On Vitacura Les Dix Vins is a wine bar serving French wines (by the bottle or glass) and French food. The W Hotel's Whiskey Blue (4th floor, 5-minute walk) and Red2One (rooftop, 5 minute walk) are popular, or take a taxi down to Lastarria (23-minute drive) to try Bocanáriz (23-minute drive) (Chilean wine bar) or Chipe Libre, (23-minute drive) a restaurant/bar that focuses on Chilean and Peruvian Pisco cocktails. On a warm day or night, try Mestizo (11-minute drive) for alfresco drinks in a beautiful large urban park in Vitacura.


This Ritz is predictable, solid, luxurious and well-located. Concierge services are great, the attached restaurant is noteworthy on its own, and the club service has people from all of the world feeling right at home. Access here to uptown or downtown is easy, perfect for business travelers who enjoy a little opulence.


189 rooms, 16 suites
Bar Yes
Cafe Yes
Room Service Yes
Gym, Pool
Throughout hotel
Parking Lot


Phones: 2-2470–8500

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