As New York City’s first five-star, truly luxury property to open in more than a decade—the last being the Mandarin Oriental New York in 2003—Park Hyatt New York is without a doubt one of the world’s most hotly anticipated new hotels. Occupying the first 25 floors of a towering skyscraper, the hotel opened its doors in August and is now the flagship of the global Park Hyatt brand, taking that title from the Chicago property.
Located in bustling Midtown, Park Hyatt New York sits within walking distance of Carnegie Hall, Central Park, The Museum of Modern Art, and Columbus Circle. It’s housed in what is now the second-tallest residential building in the city, One57, which reaches a height of just over 1,000 feet and has become a striking addition to the neighborhood’s skyline. Pritzker Prize-winning architect Christian de Portzamparc and the interior-design firm Yabu Pushelberg, whose clients include Barneys New York and Bergdorf Goodman, are responsible for the hotel’s elegant, modern aesthetic, which successfully creates a high-end residential atmosphere rather than a traditional hotel environment. The property has 210 rooms, 95 of which are suites.
Guests are greeted in the ground-floor lobby on 57th Street, and then escorted to the hotel lobby on the third floor, which features a sitting area, lounge, and restaurant. Park Hyatt New York also houses a full-service spa, indoor swimming pool, gym, and ballroom. One of the most outstanding aspects of this property is its contemporary art collection, which is displayed throughout the hotel.
Rates: There are 11 different room and suite types, so prices vary, but standard rooms (called the Park King) start at $795/night.
Rooms: Park Hyatt New York’s luxuriously appointed guestrooms are among the largest in the city, with rooms ranging from 484–680 square feet, while suites measure 811–2,239 square feet. All rooms feature natural stone flooring, floor-to-ceiling windows, flat-screen TVs, beds topped with fine Italian linens, contemporary artwork, a neutral color scheme, handsome dark-wood closets, well-stocked minibars with Nespresso coffee machines and complimentary coffee and teas, and iPad Minis that allow guests to order room service and place other requests. (Complimentary Wi-Fi is available throughout the hotel.) Upon entering their room, guests can expect to find a bowl of fresh fruit awaiting them, followed later by the delivery of a sweet treat, perhaps fine chocolates made in-house.
Because Park Hyatt New York occupies the lower levels of One57, views from the rooms can be less than stellar, though some suites on higher floors offer panoramic views of 57th and 58th Streets. (Public spaces including the gym and spa make up for this by offering splendid views of the skyline and Central Park.) Guests on lower floors may hear some street noise, but this is less of an issue on the higher floors. And though the hallways remain rather quiet for the most part, it is possible to hear the sound of nearby doors closing while inside a room. As for the beds, some guests may find the mattress to be a bit too firm for their tastes, but this can be adjusted to one’s liking by contacting the front desk.
In standard rooms, the gorgeous bathroom takes up nearly as much real estate as the living space. Regardless of room type, all bathrooms feature a two-sink vanity, mirrors with built-in TVs, a soaking tub, heated floors, a walk-in rain shower, separate toilet rooms (suites offer bidet-style toilets), sliding doors that can be closed for privacy, and products designed by Le Labo with an exclusive scent for this hotel. With its beautiful appearance, ample space, and high-end fixtures, the bathroom feels like it received a high level of consideration from the designers, rather than coming across as a necessary afterthought.
Overall, the rooms feel extremely well designed, handsome, and welcoming. Thanks to the square-footage (think large foyers in rooms), understated but luxurious décor, and impeccable bathrooms, the guestrooms achieve the designers’ goal of feeling like chic urban apartments instead of cookie-cutter hotel units.
Drinks & Dining: The Back Room at One57, the in-house restaurant, bills itself as an American grill; with its high ceilings, lounge-y soundtrack, and hand-blown glass chandeliers, it feels like a swanky steakhouse that has the potential to become a dining destination for power lunches and businesspeople looking to impress their clients. (The somewhat awkward, high-backed leather chairs look like they belong in a corporate boardroom, but they can be avoided by asking for one of the restaurant’s banquettes.)
The food, overseen by Executive Chef Sebastien Archambault (formerly of the Blue Duck Tavern in Washington, D.C.) is excellent across the board, though standouts include the U.S.D.A. Prime, dry-aged steaks, including a 60-day-aged, 38-ounce rib eye for two. Depending on availability, the menu is punctuated with fine ingredients such as foie gras, truffles, sea urchin, and sweetbreads. Cocktails, wines, and service are all equally commendable. The restaurant is open daily for breakfast, lunch, and dinner.
Outside the restaurant is The Living Room, a spacious lounge where guests can go for continental breakfast, light fare throughout the day, and Champagne or cocktails.Aside from the sofas and chairs in the room, there is also an eight-seat bar that overlooks 57th Street. The Living Room is open daily from morning until night, with cocktail service ending at 1 am. Guests also have the option of ordering in-room dining 24 hours a day.
Health & Fitness: It’s usually hard to get excited about hotel gyms, which often leave a lot to be desired, but that’s not the case at Park Hyatt New York. Located on the 25th floor, the 1,845-square-foot gym feels large, looks impeccable, and features state-of-the-art cardio and muscle-toning equipment. In addition, it features views of Central Park, and it also overlooks the sunny, three-story aerie where the pool is located.
The 65-foot-long lap pool, one of the nicest in any New York City hotel, is a beautiful place to relax whether it’s day or night. In the same space, there’s also a hot tub, steam room, lounge chairs, and locker rooms that stock high-end hair products from Vaughn. Perhaps most notable is the classical-music soundtrack (courtesy of Carnegie Hall) that plays in the aerie, locker rooms, and even in the pool thanks to six underwater speakers.
Spa Nalai, whose reception area features high ceilings and great skyline views, offers a wide range of treatments that change seasonally. There are six treatment rooms, each with its own shower and steam room, and some feature outdoor terraces.
Etc.: No matter whom you’re interacting with, the service is top-notch here—ask for it and you can have it. It’s worth noting that the hotel offers all guests free use of its chauffeured Mercedes-Benz S550 for trips to anywhere within a 10-block radius of the property.
Pros: Outstanding service, design, and amenities; great options for dining and drinking; close to major attractions; aims for luxury and delivers on that promise; rooms are generous in size by New York City standards.
Cons: Views from guestrooms can be disappointing; street noise may bother guests on lower floors; luxury experience comes with a luxury price tag, especially in New York City.