Sheraton Centre

123 Queen St. W, at Bay St., Toronto, Ontario, M5H 2M9, Canada, Toronto, Ontario, Canada

Why We Like It

The Sheraton is many things to many people--a business hotel, a spa destination, a swimming opportunity and/or a networking hub. We love the lively lobby, with views onto the courtyard garden and waterfall. Centrally located, the hotel is ideal for travelers coming into town for the theatre or sightseeing. It has easy access to the PATH underground system, as well as the subway and streetcar network. The rooms are dignified and calm enough to counterbalance the hustle and bustle of the public spaces. Small dogs can stay for free.

A lobby garden with a waterfall, an indoor-outdoor pool, coffered ceilings--all things you don't expect from a downtown hotel. Perhaps owing to its great size (1400 rooms!), there are plenty of places to escape: a 24-hour fitness center, an Irish pub, a business centre and Toronto's largest year-round indoor-outdoor pool. The Sheraton's famous beds give everyone a sound sleep, but Club Level rooms are worth the bump for the free Wi-Fi, extra space, higher ceilings and executive lounge access.

YOU SHOULD KNOW Wi-Fi in the guest rooms costs $16.89 per day, unless you join the free Sheraton Preferred Guest Club. Sigh. More paperwork.


Displaying an impressive array of coordinated earth tones, the rooms are classy and uncluttered. Everyone gets a pillow-top mattresses, crisp linens, a 55-inch LCD flat screen TV and a cozy duvets. Bedside tables have thoughtful chargers. Cabana rooms have walk-out patio or balcony overlooking the hotel garden or pool.

Upgrade to the higher-up Club Level rooms in the Queen Tower for more quiet, more space, free Wi-Fi, bathrobes, mini bar, higher ceilings and access to the Club Lounge on the 43rd floor.


The bathrooms try hard, with gold wallpaper and glowing mirrors. They have glass showers, so ask for a room with a tub if that's something you need.

YOU SHOULD KNOW Counter space is limited, so keep everything in your toiletry bag.


Like a small city state, the lobby is alive with microcultures--a business centre, a cafe, bars, a courtyard garden with a waterfall. High coffered ceilings, abundant seating and tasteful decor make this lobby a pleasure.

YOU SHOULD KNOW You may hear guests grumbling at reception about the voluntary Ontario tourism tax (3% per night). Just request to have that tax removed from your bill.


The Sheraton boasts the city's largest heated indoor-outdoor pool! It's well supervised and quiet, suited to business travelers. You won't have to jockey for a chair and umbrella, either. There are enough amenities for everyone.


Sure, the spa gives facials and massages, but it's also a full-menu beauty shop that does Botox, fillers, laser skin rejuvenation, microdermabrasion, physio, acupuncture, tanning and more.

This is where to book a 24K gold mask facial.


Located on the third floor of the Queen Tower, the gym is open 24 hours a day. Fitness junkies will appreciate the LCD touch screen cardio equipment with internet connectivity, entertainment apps, TV and more. The gym also hands out complimentary ear buds and towels. Locals with memberships are milling about.

They have a coveted Lebert equalizer to work your core.


In the mornings, BnB offers a-la-carte breakfast as well as a breakfast buffet. Think fresh fruit, yogurts, parfaits, and pastries along with the breakfast classics. After breakfast, it's a casual bistro with great snack plates, light lunches and delicious burgers.


In the evening, BnB turns into a bistro bar serving local craft beers, craft cocktails, and a curated wine selection. But the main action is at Quinn's Steakhouse and Irish Bar--also in the lobby. It's a classic steakhouse with an extensive wine list, plus draft beers and over 150 varieties of whiskey.

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Getting Around

What snobbery is this? The hotel only has valet parking at $55 plus tax per day. At that price, you get in-and-out privileges. Not to worry, there's a public lot across the street, under City Hall, for about $20 per day, but no in-and-out privileges. For walkers, the hotel is well connected to the PATH underground network, subways and streetcars.


For a cozy night with friends, go to Richmond Station (5-minute walk), a two-story eatery known for their designer burgers. Right across the street from the hotel, you'll find Volos (2-minute walk), an upscale Greek taverna that doesn't disappoint.


As well as having a cute name, C'est What (15-minute walk) has an overwhelming selection of beer and whiskey served in a ski chalet setting. The 160-seat patio at Duke of Devon (11-minute walk) shouldn't be missed, either.




Phones: 416-361–1000;800-325–3535