Noisy and in need of a facelift, Hotel Quatro’s main selling point is its prime location steps from Puerta del Sol, the bustling semicircular plaza that’s Madrid’s nerve center. Despite touting itself as a four-star property, leaky faucets, hard beds, loud construction, and lackluster service are common customer complaints.
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What’s black and white and red all over? The rooms at Hotel Quatro, whose tritone color palette is corny and unattractive. Beds set at odd angles, paper-thin pillows, and spotty wifi can be crazy-making, especially while on vacation.
YOU SHOULD KNOW Superior Double and Triple rooms—with street views and floor-to-ceiling windows—are far more inviting than standard doubles.
Bathrooms, with black-marble floors and frosted-glass vanity tops, are nothing out of the ordinary, though some guests have reported horror shows of clogged drains, dribbling showers, and dirty fixtures.
The small, unremarkable lobby is ideally suited to check-in and check-out—and that’s about it.
Forego the hotel breakfast with its paltry quantities served in a depressing, oddly laid-out dining room.
It’s less than a 10-minute walk to many of Madrid’s top attractions, but for excursions further afield, hop on the metro at Sol (Lines 1, 2, and 3).
Hotel Quatro is dangerously close to Madrid’s most fabled churro spot, San Ginés (8-minute walk), a 24-hour café where towering platters of crisp-fried doughnuts are served piping hot by white-clad waiters. Churros con chocolate are the perfect way to end a tapas crawl on and around Cava Baja (9-minute taxi), the city’s most archetypal—if slightly touristy—tapas street where you’ll find stalwart old-school restaurants like Casa Lucio; Casa Lucas; and Botín, the oldest restaurant in the world founded in 1725.
Pop into one of Hemingway’s old haunts called La Venencia (3-minute walk), a sherry-only bar that hasn’t changed a lick since the Spanish Civil War, from its no-tipping policy, to its salty waiters, to its chalked bar tabs. Follow your aperitivo with an exhilarating flamenco performance a few steps down the road at Cardamomo Tablao (buy tickets to the show in advance).
WHY WE LIKE IT
It’s all location, location, location with Hotel Quatro: If the property weren’t located in the thick of it all, it would likely be out of business by now. Though upgraded rooms are a significant improvement over the cramped entry-level ones, we recommend Hotel Quatro only as a last resort.