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Claudie Pierlot

  • 1 rue du 29 Juillet Map It
  • Louvre
  • Clothing

Published 10/16/2017

Fodor's Review

This designer is deservedly lauded for her smart, urban clothes that unite youthful chic with solid designs; they also successfully transition over several seasons. The irresistible combination of classic looks, good tailoring, and affordability keeps loyal fans coming back year after year.

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1 rue du 29 Juillet, 1er, Paris, Île-de-France, 75001, France

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Published 10/16/2017


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Oct 1, 2016

Terrible customer service

I purchased a dress at CP in London, UK some time ago. The dress was pretty but the straps were too large on me.However the sales assistant informed me that they used an excellent alteration service so I went ahead with the purchase and alterations.When I went back to try the dress on post alterations, the fit was awful. I pointed this out to the shop manager but she recommended that I take the dress home and take a second look. I did so but of course

that didn't change anything. I took the dress back and asked for a refund but was told that they did not do refunds. So, I asked for store credit which was also refused. I then turned to their online customer service and after months of going back and forth and also writing to the Ombudsman services, they said that they would do nothing about the dress. So, now I am stuck with a dress that I will have to re-alter and end up paying for. The shop basically took my money and then refused to fix a problem that they had caused. They were unhelpful and uncooperative. I don't think that they care at all about creating a loyal customer base.

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