Cuba's government tourist office is the Oficina Nacional de Información Turística (often shorthanded to Infotur on signs), whose staffers answer questions, distribute maps (often free), and sell tickets for Víazul buses. Abroad, Infotur does business as the Cuba Tourist Board. It has no U.S. office; the closest outlet is in Toronto. The Havana and Toronto offices are not diligent about responding to email inquiries. State-operated tour and travel agencies—Havanatur (a tour operator), Cubanacán (a hotel and tour operator), or Cubana (the national airline)—have desks in the lobbies of large hotels, where representatives can arrange flights, tours, and rental cars.
A few other sites provide general material in addition to standard tourist info. One of the best U.S.-based sources of information is the Center for Cuban Studies, which publishes the bimonthly Cuba Update. The free monthly web magazine What’s On, Havana! focuses primarily on the capital, but also presents articles of interest on culture and tourism around Cuba. It comes in English, Spanish, and French editions and can be downloaded to ebooks on devices with iOS platforms. Havana Times does a lot of good reporting on Cuban affairs, tourism among them. It’s not all politics at Granma, the official organ of the Cuban Communist Party. You’ll find articles on sports, culture, and tourism, too.
Center for Cuban Studies. www.cubaupdate.org.
Cuba Tourist Board. 1200 Bay St., Suite 305, Toronto, Ontario, M5R 2A5. 416/362–0700; www.gocuba.ca.
Havana Times. www.havanatimes.org.
Oficina Nacional de Información Turística. Calle 28, No. 303 e/3. y 5. Av., Playa, 7204–0624.
What’s On, Havana!. www.cubaabsolutely.com.