Fodor's Expert Review Wyndham Grand Plaza Royale Hangzhou

555 Fengqi Lu, Hangzhou, Zhejiang Sheng, 310006, China

This spaceship-shaped hotel just steps from West Lake offers excellent customer service and spacious rooms with big balconies and ergonomic furniture. Don't hesitate to ask the hotel's army of guest-service "ambassadors" questions; they know the city and can give good insider recommendations. The hotel's authentic Thai restaurant is hands-down the best in town.

PROS

  • free Wi-Fi
  • great location
  • excellent customer service
  • knowledgeable guest-service ambassadors
  • flawless mountain, lake, city, and garden views
  • excellent location

CONS

  • too-firm mattresses
  • inconsistent restaurant service

QUICK FACTS

Hotel
Business, Service, Views
Intimate
Central
Design
$

HOTEL INFO

Phones: 0571-8761–6888
Website: www.wyndham.com

HOTEL DETAILS

295 rooms
Rate Includes: No meals

What’s Nearby

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  5. Eastern China
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