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Royal Caribbean International: Oasis of the Seas

Oasis of the Seas Review

Insider Take

Best For People Who Want

Bragging rights to a ticket upon the world's largest cruise ship. The feeling of a city-at-sea; mass appeal to children of all ages; non-stop nightlife, extensive sports equipment, wide variety of onboard entertainment options.

Decor

Despite the massive size of the ship, the one thing you will notice is that Royal Caribbean spared no expense in designing the ship. It is a strikingly beautiful ship, not just in size but also in detail. The design of the ship is the best "work of art" on the ship. There are cantilevered hot tubs, arching balcony balustrades, criss cross beams, tons of glass and beautiful plants, woodwork finishings and tasteful finishings everywhere. The atriums boast tall modern sculptures rising several decks. Glass elevators in the vertical atriums at each end of the promenade make for breathtaking views of the interior of the ship. The size alone here is not the attraction of the ship, it is that they managed to finish every single detail in an eye-pleasing manner that is most impressive.

Cuisine

We found the food and service in the Opal dining room to be surprisingly faster and better than we expected. The key is that so many people choose to eat in many alternative dining spots. Our food arrived hot and in a timely manner.

Restaurants

The ship's elegant main restaurant, the Opus Dining Room is three decks tall and features a stunning crystal chandelier and a grand, three-deck staircase. Breakfast and lunch are both served in the dining room, but people are seated by the maitre D' filling up each seat of one large table at a time - you will be seated in close proximity to strangers. For dinner, the bottom deck (3) is reserved for people who prefer old-style pre-assigned dining with the same table and waiters every night, first seating is at 6:15 pm and second seating is at 8:45. Decks 4 and 5 offer "anytime dining" where guests can arrive for dinner whenever they please during the hours it is open, generally from 6:00 pm to 9:30 pm.

The vast Windjammer Lido deck restaurant is for casual buffet-style meals. It is surprisingly uncrowded most of the time, due to the large number of alternative options for coffee and pastry one can find all over the ship. Breakfast is probably the busiest meal, but the buffet is also open at dinnertime for those people who just want to pick up a fast, casual dinner. Nearby you will find the Izumi Japanese Restaurant, open only for dinner and with a la carte pricing. Also on the Sports Deck is the "Wipe Out Cafe" with freshly cooked hamburgers, hotdogs, fries, etc., all free.

Central Park is the home of the finest dining venues on the ship. Giovanni's Table, the alternative Italian restaurant, is a lovely intimately-lit venue with family-style servings for lunch ($10 per person) and dinner ($15 per person). Chop's is a staple Royal Caribbean grill for steaks, chops and large lavish desserts. Well worth the $25 service fee.

"150 Central Park" is the finest dining on the ship, headed up by executive chef KeriAnn Van Raesfeld who was named "best young chef" in the world in the world culinary congress in Dubai on 2008. The restaurants typically serves an 8-course tasting menu for $35, not including wine. Two different wine-pairing packages are available offering a drink along with each course. One is $55 and the other is $75 per person. The food is exquisitely delicious, but on our meal the portions were disappointingly small and several items promised to us on our menu were not served (the explanation being that the ship had run out of certain ingredients). This is not an acceptable excuse, and we expect Royal Caribbean will not let this happen on future cruises.

One of the best surprises, food-wise, on Oasis is the no-charge "Park Cafe". One can go to this small deli-style cafe at any time and place an order for a freshly made sandwich. They hand you a number and allow you to select any seat. Of course, being daytime in Central Park there are many al fresco tables available. Your order will be made; meat sliced and cheese grilled on the spot, and brought to your table - no charge. You can even grab a bag of Lay's potato chips to go with it.

Inside the Royal Promenade you find "Sorrento's Pizza" with ready-made slices, or even better, you can order a pie made to your specs on the spot, no charge! They have the ingredients for you to see; anchovies, mushrooms, onions, olives, pepperoni, etc. I heard these pies were delectable, but since most people can't wait, the slices of different styles were more popular.

Cafe Promenade has fingers sandwiches, pastry and hot tea or coffee; all free. Mondo Coffee Bar has pretty much the same offerings, also free, but more seating.

The Cupcake Cupboard may be one of the most controversial subjects on the ship. The cupcakes are delectable, heavy on the frosting and with toppings like coconut, chopped peanuts, chocolate chips, etc., but the price is $2.50 per cupcake! Never have I heard so many complain about the cost of a cupcake. But they are delicious.

On the Boardwalk you will find Johnny Rockets (service charge $4.95 per person) and the Seafood Shack (8.95 per person). At Johnny Rockets you get all the food you want including an ice cream sundae. But if you want a shake it costs an additional $5.00. Does that really make sense? No, but that is the way it is. I cannot personally recommend the seafood shack. I had the fried selection of shrimp, calamari and whitefish. Only the whitefish was any good, the other two were mealy and I could not even tell which was which. You also get an appetizer and dessert. The appetizer was a nice crab-based salad with pita chips. The desserts looked good but I skipped it.

I already mentioned the free donut shop. The Ice Cream Parlor, replacing Ben 'n Jerry's, features a number of delicious sounding sundaes like banana splits. The prices are about $5.50 for a special sundae. You can get a simple ice cream cone for $2.25. There is also free soft-serve ice cream available in three places on the ship, but not nearly as easy to find as on the Freedom-class.

Entertainment

To reiterate; the main entertainment is in the AquaTheater, the On Air Club Ice Rink and the Opal Theater. Smaller venues throughout the ship offer dancing and music throughout the night. Without a doubt, entertainment is one of the main attractions for Oasis. It is the first cruise ship to ever fully license the rights to show a Broadway show in its entirety; Hairspray. This classic musical about a Baltimore teen who wants to integrate a local dance show similar to the "Dick Clark" show of the 1960s has a cast of 24 singers and dancers and is a comedy. The cast is extremely talented, and you would easily pay as much as $90 ticket to see this show on Broadway. The show is a little long by cruise ship standards and it bogs down a bit expertly in the middle, but you get the full show as written - and that is quality entertainment, especially for a cruise ship.

The next venue is the AquaTheater which offers a water-acrobatics show in the style of "La Reve" at the Wynn is Las Vegas or Eau by Cirque d' Soleil. The cast has extremely fit divers and acrobats, but the stage itself is the most impressive part of the show. There are three different diving platform on each side, one of 10 feet, 32 feet and 58 feet. The pool is just 13 feet deep but has all kinds of apparatus that allows it to change from a full pool to a hard stage (without that apparatus the pool would be 17 feet deep). There is also a hard floor that recedes to reveal a trampoline for more dramatic acrobatic action. So, part of the show is acrobatic, part of it is extreme diving and part of it is synchronized swimming. In truth, the show we saw on our cruise, the first passenger cruise, was only about 1/2 ready and we did not see many things that will be included later. I am sure the show has promise and will be one of the prime attractions when it is ready, but that could take a month or two.

The third major show everyone should see is in the ice rink theater called "Studio B." The show is called "Frozen in Time," and is based on the works of Hans Christian Andersen. I am not a big fan of ice skating, but I still enjoyed this show a great deal. It is more than just skating, it has impressive costuming and beautiful music and lighting effects. It went off without a hitch, just like Hairspray, and is a must-see event on the ship.

The balance of entertainment was described in the public rooms - Comedy Live has comedians lightly, Jazz on 4 has live jazz music nightly. Boleros has live Salsa music nightly, Dazzles has a live big band for dancing, there is a piano bar and the English Globe and Atlas pub features a guitarist/singer doing requests. Various surprise events happen throughout the day and night - don't miss the parades in the Royal Promenade.

Cabins

Oasis does not skimp on balcony cabins. The ship has 37 cabin categories to choose from, many with views unique to Oasis of the Seas. These include the Royal Promenade cabins with picture windows, balcony cabins facing inwards (not to the sea) over the Boardwalk and Central Park, and of course several balcony cabins facing the sea.

Most impressive, and expensive, are the Loft Suites with two decks of floor space, a living room downstairs with a staircase leading to the bedroom above. The best thing about these suites is two decks of floor-to-ceiling, double-height windows; solid glass for spectacular sea views no matter where in the suite you are. You don't have to worry about who is seeing you when out to sea, but be sure to close those curtains at night!

There's lots of storage. Standard amenities include flat panel color TV with CNN and movies; a safe; controllable air conditioning and hair dryers. There are tubs only in the highest category staterooms; most have only showers.

Fitness/Spa

The most noticeable thing is that the fitness area no longer dominates the top forward deck areas. On Oasis the bulk of the Vitality at Sea Spa is on deck five. The ship's well-equipped gym still draws serious fitness buffs with its full range of state-of-the-art machines. The two-level Steiner Spa, with its winding staircase, looks more like the lobby of a boutique hotel, albeit with a Greek motif.

There is a jogging track that completely circumnavigates the ship on deck 5. At the stern are a number of deck chairs if you are looking for a really private hideaway. You can reach the jogging track from the fitness center, or through the glass doors in the Royal Promenade.

Attire

There are two formal nights per 7-night cruise. In truth, the definition of formal has changed over the last few years and even seeing a tux is pretty rare these days. While just a few years ago the introduction of Freedom of the Seas spurred many gentlemen to dress in tuxedos, we actually saw blue jeans in the dining room on this cruise, and no one seemed to be objecting. Suffice it to say that even on formal nights you can get away with slacks, a collared shirt and a jacket, you do not need to bring the ties or especially the cummerbund if you do not want to. Women still tend to dress more elegantly and almost anything is acceptable for the ladies.

Overview

One of two "largest cruise ships in the world" at 220,000-tons - a spectacular cruise experience.

Should Be Avoided By People Who Prefer

A small ship with lots of quiet spaces; single, open seating or intimate dining; a close-to-the-sea cruise experience.

Onboard Experience

Oasis of the Seas, at 220,000-ton debuted November 30, 2009 as the biggest cruise ship in the world ever built by at least 30% - both in size and in passenger capacity. But lest you think Oasis is just an expanded version of any other cruise ship, a thought that does not appeal to some people, let me explain that Oasis is not just another cruise ship. It is a completely new design in ships unlike anything ever built before. Whereas previous Royal Caribbean mega-ships feature one area that the company now refers to as a "neighborhood," the open indoor expanse called the Royal Promenade, Oasis of the Seas has seven such neighborhoods including; a larger Royal Promenade, Central Park, the Boardwalk, the Entertainment Zone, the Youth Center, the Sports Zone and the Spa and Fitness center.

The two new open air neighborhoods, Central Park and the Boardwalk, are what make the ship truly unique in design, aside from her overwhelming size, of course. Central Park is wrought with living trees and rambling vines - surrounded by cozy shops and cafes. The Boardwalk is a mini-Coney Island a busy fun-zone with a real carousel, free donuts, a candy store, ice cream parlor and two restaurants, Johnny Rockets and The Seafood Shack. At the far aft end of the ship is an "AquaTheater" for swimming during the day and spectacular water-themed production shows at night.

Also on the Boardwalk is the free carousel, a lovely, authentic merry-go-round from the early 1900s with a classic menagerie of wooden animals to ride from frogs to zebras, ostriches, lions and bears. Towards the aft end of the Boardwalk is the ultra-impressive AquaTheater - the venue for the water-based shows featuring water acrobatics including extreme high dives, a trampoline and even synchronized swimming. This venue has the potential to be one of the most impressive shows on the ship, but was not quite ready for the first cruise we sailed upon. What was supposed to be a 45 minute show was only 20-minutes, and it was obvious that many parts were still just in the rehearsal stage.

One little item many people will notice and wonder about are the red/green "traffic signals" embedded in the rock climbing walls across from the theater. Those are actually there to tell the divers the pool is clear of underwater movable platforms and equipment, the green light meaning it is "all clear" to dive from the 58-foot platform.

Right now, there is just one AquaTheater show offered, the more highly choreographed and interpretational "Oasis of Dreams," while "Splish-Splash" is described as a "comedy diving show." which should be ready in March 2010. During times when the AquaTheater shows on not being performed, it has been said Royal Caribbean will allow passengers to swim in the pool. Right now the pool is closed for rehearsals, however. They will also occasionally show "fountain shows" featuring several computer controlled fountains with colored lighting effects that are programmed to "dance" to various songs.

The two uppermost decks comprise the sports zone with two flo-rider surfing machines, a complete kid's water park, a "beach-entrance" pool, a miniature golf course, ping pong and basketball, rock-climbing, two swimming pools and an adults-only serenity area with two hot tubs cantilevered over the sides of the ship. One of the most unique features is the zip-line with takes you an a 5-second ride over the boardwalk. This is a free activity, as are all sports activities on Oasis, but it requires signing a waiver and putting on all kinds of gear. In the end it took the staff about five to ten minutes to suit up each individual, and there were dozens of people in line. Not worth the wait for anyone who has ever ziplined before.

Not far away from the Sports Zone you will find one of the largest youth zones at sea - planned so the youngsters can enjoy the sports facilities without having to wander far from their dedicated facilities.

During the day, the Solarium at the forward end of the ship offers health-conscious cuisine with no serving over 500 calories. At night, the same space becomes a health-conscious full-service restaurant charging $20 per person. It is fully possible to eat vegetarian or even vegan on Oasis of the Seas.

The Oasis Royal Promenade is longer, taller and wider than the Freedom and Voyager-class ships. Here you'll find the boutiques found on the Freedom class vessels, including the Mondo Coffee Bar ($2.50 per cappuccino but plenty of free regular coffee plus delicious free pastry and sandwiches); Sorrentos for free pizza and pastries anytime; a champagne bar, and various gift shops. Missing from previous ships are the Ben & Jerry's ice cream stand and "A Close Shave," male tonsorial parlor charging an outrageous $72 for a shave. The English-style Globe and Atlas Pub for beer lovers is still there, it features a live acoustic guitarist playing favorites, and the On Air Club which is mostly a karaoke club and live music lounge is right next door. Up above the Royal Promenade is another level for strolling with additional shops and nooks. Here you will find the traditional Royal Caribbean Schooner Bar, but for the first time it feels more like an afterthought rather than an important room. The main feature of the Royal Promenade, however, is the Rising Tide Bar, a lounge that is also an elevator between the Royal Promenade and Central Park, two decks above it. It boards every 15 minutes and takes about five minutes to complete the ride to the other level.

Central Park, the other large outdoor area other than the Boardwalk, features the Parkside Art Gallery, the Vintage Wine Bar, restaurants such as Giovanni's Table, Chops Grille and 150 Central Park. There are cozy walkways around the skylights for the Royal Promenade below with live trees and vines. Tiers of staterooms with verandahs line both sides of the Boardwalk and Central Park.

This is an active ship, but even those who can't do all of what Oasis offers will enjoy watching those who can. The 40-foot-high rock-climbing walls are immense. There is an ice-skating rink for recreational skating as well as for Ice Capades-type shows and a mini-golf course. There's a three-story dining room and one of the biggest casinos at sea.

There are literally miles of public corridors, but the hallways are occasionally "jiggered" so you don't get a sense of the full distance, plus excellent interactive signage precludes anyone from getting too grievously lost. These interactive computer screens will tell you exactly how to find anything you want. You tell it where you want to go and it instantly displays a map on how to get there. However, after a simple "let's go see the ship!" comment leads you out the door, by the time you return to your cabin you will feel like Marco Polo.

Public Rooms

The breathtaking Royal Promenade, longer than a football field and wider than three lanes of traffic, and another deck taller than the Freedom-class ships has natural light streaming in through skylights in the roof. There are not as many inside staterooms to the Promenade as they are on Voyager and Freedom-class vessels. Those windows were almost always shuttered anyway, so people on the outside could not see what was happening on the inside. The mall is always dazzlingly illuminated, unless the lighting effects are turned on for the Mardi Gras-style parades complete with stilt walkers, streamers and confetti.

The enormous Casino , through which passengers must pass on deck four to get the Ice Rink called "Studio B" and the Opal Theater main show lounge, is gilded to within an inch of its life, with nearly hundreds of slots and tables for blackjack, craps, roulette and Caribbean Stud Poker. There are banks of gaming tables, twice as large as most cruise ship casinos. There is no live poker, but there video Texas Hold'em games.

Further along (aft) you find "Entertainment Central," a first for Royal Caribbean."Comedy Live" is the first dedicated comedy night club at sea. There are three "family oriented" shows each night and an "adults only" show close to midnight every night. You also find "Jazz on 4," which features a house jazz band doing several sets nightly. Across from these two show rooms is "Blaze" referred to as one of the "hottest nightclubs at sea." We have to say it is a welcome departure from the supercilious dungeon-like atmosphere of the Voyager and Freedom-class vessels for the nightclub in the same spot. This area was actually something of a dead-zone on those ships, but Oasis has brought it to life nicely.

The gorgeous Opal Theater, a state-of-the-art 1,350-seat show lounge, is where guests will see the "Las Vegas-style Production shows" on the ship. While it is not any larger than on any other Royal Caribbean ships, it is the most beautiful theater they have ever made. This is the lounge where they will show "Hairspray" (the fully licensed Broadway version) as well as the original acrobatic show "Come Fly with me." They also feature special entertainers who come in and work the ship for short periods of time.

There are several other entertainment venues sprinkled throughout the ship: Along the Royal Promenade you have the Brit-like "Globe and Atlas" Pub. Next Door is "On Air" which we mentioned features karaoke as well as "family disco dancing". Across the promenade is "Boleros" which features Salsa music with a live band all night long. This became the favorite hangout for the Latino crowd onboard.

On the upper tier of the Royal Promenade is Dazzles; a ballroom with a live orchestra and a commanding view overlooking Central Park which is stunning at night.

In fact, one thing you have to notice about Oasis is the manner in which every room seems to take on just the right number of passengers, no place was so crowded no one could get in, and no place was so quiet no one wanted to go there.

The best spots for being alone with a book and a fantastic sea view is the Viking Crown Lounge high atop deck 17. Nearby is the Loft Lounge and the Pinnacle Chapel. There are cabins on this deck around the observation lounge, a first for Royal Caribbean, and even on the level one deck higher, deck 18! Personally, I'm too faint hearted to sleep comfortably up there.

Service

We have to say that we were remarkably surprised at the level of service for a ship this size. It is obvious that Royal Caribbean has decided to up the ante on service when it comes to Oasis, and we universally found that everyone we talked to was very eager to help us. If they did not know the answer every single crewmember has a walkie-talkie and they can call up anyone they need. Not once did we receive a "that is not my department" style of reply. It was always, "let me see what I can find out for you."

One of the biggest glitches came from the reservation system for the shows, restaurants and shore excursions. People who had made reservations online in advance of the cruise found that show times had been changed once they arrived. There was supposed to be a system to remind you of what reservations you already had, but unfortunately the interactive television service often yielded error messages just when you thought you were close to getting an answer. You are supposed to be able to make reservations for shows, restaurants and shore excursions with this TV system and sometimes it worked, but most of the time it resulted in an error message saying "We are unable to process your request at this time." This was the ship's first cruise, and we hope that this will be sorted out soon.

Room service is surprisingly efficient, usually telling us delivery would be a lot later than it actually was. Be prepared to tip on delivery even though there is nothing to sign. There is a small service charge of $3.95 for delivery between 12:00 midnight and 5:30 a.m.

One of the spottiest functions of the ship so far is Internet access. There are only 10 workstations for public use, five on deck 7 and five more on deck 9, plus four or five more in the card room on deck 14 aft. The TV set in every cabin is an Internet workstation, but the keyboard and mouse which comes with them do not respond to commands soon enough, making them virtually useless for Internet.

About the best thing you can do on the in-cabin workstation is set up a wireless Internet account (no, you do not have to go to the Internet cafes to do this). But for a wireless account you need a laptop. The ship says it has some for rent but that the supply is limited. Bring your own laptop, you will be far happier. The connection is surprisingly good - when the satellite is working properly. We heard rumors that it went down frequently before the ship began regular service, but we do not know that for a fact. We are also hearing that it has improved somewhat since regular service began although we had one day when it was down for over 12 hours.

Tipping

Royal Caribbean suggests a per person per day gratuity of $3.50 for the stateroom attendant ($5.75 if sailing in a suite); $3.50 for the waiter; $2.50 for the Assistant Waiter; .75 Head Waiter. These gratuities may be paid in cash or charged to your onboard account. For children sailing as third or fourth passenger in the stateroom, tipping is at the parents' discretion. If you want these charges added to your accounts you must tell Royal Caribbean at least two days before the cruise ends. Otherwise, be prepared to count out the cash and hand it to the people who serviced you personally.

A 15 percent gratuity is automatically added to all beverage tabs. Additional gratuities for room service, spa, casino and other staff are at your discretion.

Children's Facilities

Royal Caribbean has made a number of improvements to youth and teen programming. One new program is Adventure Theater, developed by Camp Broadway in New York City to give kids an immersion into the performing arts. On each RCI sailing, teens and kids can learn acting fundamentals, vocalization, and dance techniques during a series of three 45-minute Adventure Theater sessions.

Another innovative program is Scratch DJ101 classes, which are available to all ages, along with special two-hour sessions just for teens on Liberty of the Seas. After their lessons, teens can showcase their music mixing knowledge in a graduation performance that friends and family can attend.

RCI has added new activities for those three to five years old in conjunction with Fisher-Price. Some of the new themes include Chefs on Deck, which involves role playing for preschoolers; Dino Adventure; and Train-O-Mania.

Oasis is the first Royal Caribbean ship to offer a nursery for infants and toddlers 6 months to 3 years. So far, no charge for these services has been announced and this is a great amenity for young couples who want to enjoy their vacation without baby onboard once in awhile. The minimum age for bringing a child onboard is six months.




Ship Overview

Christened in 2009 as the world’s largest cruise ship, Oasis of the Seas set the bar high for Royal Caribbean’s fleet with innovative features and amenities, some of which are making their way to other fleetmates.

The world’s largest cruise ships are so massive that each is divided into seven neighborhoods—distinguished by purpose (spa and fitness, pool and sports), age (youth zone), design (Central Park and the Boardwalk), or function (entertainment). At the heart of the ships are the indoor Royal Promenade, lined with café-style eateries and lounges. Outdoors, Central Park’s pathways meander through the ships’ “town square,” which evolves from a tranquil and peaceful atmosphere during the day to a gathering space for alfresco dining and entertainment in the evening. Connecting the two is an open-air elevator that doubles as a bar where patrons can order drinks during the ride.

Royal Caribbean hits all the marks with nearly two-dozen bars and lounges and a wide variety of restaurants to choose from. There are many open spaces to play in—including two surfing simulators, two rock-climbing walls, and the first zip line on a cruise ship that stretches across the Boardwalk neighborhood. The Boardwalk itself features a carousel in a setting that evokes the nostalgia of seaside piers of yesteryear. The centerpiece of the AquaTheater is the largest and deepest freshwater pool found on a ship where you can swim by day and watch a water show after the sun goes down.

Big, bigger, biggest! Royal Caribbean has the largest modern mega cruise liners in the world, as well as some of the most innovative technology on its newest ships, from robot bartenders to the fastest Wi-Fi at sea. Its fleet of 25 and counting are all-around favorites of passengers—arguably the most multigenerational (and Millennial) crowd at sea—who enjoy traditional cruising ambience with a touch of daring and whimsy. Each ship in the fleet has action-packed activities such as surfing pools, rock-climbing walls, and on the newest ships, skydiving simulators, and 10-story slides.

Expansive multideck atriums and promenades, as well as the generous use of brass and floor-to-ceiling glass windows, give each vessel a sense of spaciousness and style. The action is nonstop in casinos and dance clubs after dark, while daytime hours are filled with poolside games and traditional cruise activities. Port talks tend to lean heavily on shopping recommendations and the sale of shore excursions.

What You Should Know

Pros

  • Reservations for specialty dining and most shows can be made prior to sailing
  • The adults-only solarium has cabanas for rent that afford extra privacy
  • To keep in touch with family members, you can rent a "Wow Phone," essentially an iPhone that only works onboard

Cons

  • You might want to pack an umbrella—the sprawling Central Park is open to the elements
  • On ships this large, lines are inevitable
  • Hold onto your wallet—there are extra charges at every turn, even for cupcakes
Ship Stats
  • Crew Members 2,394
  • Entered Service 2009
  • Gross Tons 225,282
  • Length 1,187 Feet
  • Number of Cabins 2,706
  • Passenger Capacity 5,400
  • Width 208 feet
  • New

Mar 4, 2017

Adventure

Our time on the Oasis of the Seas was fantastic. Port Canaveral wasn't a very pleasant experience. We started our adventure by returning a rental car to Alamo. We had to wait in line for a shuttle bus to bring us to the port. It took 45 minutes to go 2.8 miles which should have taken six minutes, the port was very unorganized. Then standing in line to get on the ship was another hour. It was a rainy cold day for Florida. Finally on the ship

and we thought the crowd was overwhelming until the muster drill was over. Then the crowd thinned out. We had reserved shows for every night of our 7 day cruise on line, highly suggested. The first night the aqua show was cancelled apparently due to the weather. So far this sounds bad. But I have to say that we did our homework and had on board credits in excess of $400.00 by opening up two Royal Caribbean credit cards and charging the required amounts to get the credits, it was easy for us. The shows on the ship were outstanding, very talented performers. We enjoyed a show every night except the 1st. We missed the ventriloquist that was a replacement for a show cancelled due to tech. issues. . We had a scheduled early 5:30 dining. The food in the main dining room was excellent and our waiter Herb was the man, gracious, friendly and accommodating even when we showed up late to dinner. I even saw him assist diners with deshelling their lobster. We only ate in the Windjammer for a couple meals and the food was good. We found the Wipe out cafe a nice place to eat breakfast We had an interior stateroom. We didn't spend much time there. It was small but that is to be expected. It contained everything we needed for our week on board and housekeeping was more than sufficient. On another ship we were on the housekeeping kept us from entering our room while they were cleaning/vacuuming, that did not happen on this ship. We would have booked a balcony if we were able to smoke on the balcony. The shows were absolutely fantastic extremely talented performers. We missed only one show, the one that was cancelled and the other was rescheduled, but stuff happens. We went to the piano Schooner bar and had an enjoyable evening. We watched the Rising Tide bar, but we never got to ride on it, it stopped as it passed the piano bar for a few verses of "Sweet Caroline" that was fun. We are both smokers so we spent much time on deck 15. We met the regular smokers there and made some new friends, unfortunately they, some weren't having as great a time as we were. I would like to suggest that there should be some background music just to set the mood in the smoking area. We did enjoy a couple bands on deck 15 during the week. I don't even think I looked at the activities schedule. We had our excursions pre-set for days in port and used the casino as an alternate smoking place, deck 4, while at sea. No I didn't win, so that just added to the cost of the total cruise, but we had fun! We loved Labadee Haiti. The weather was perfect. We took the trolley to the market area and then walked to the Columbus beach. We bought some souvenirs and had lunch that was prepared by the ship. The water was clear and I enjoyed swimming/floating in the water. Lounge chairs were available and the view was gorgeous. We booked the Life of Bob Marley experience in Jamaica excursion through the ship online before sailing. We had a great time. The excursion said 7 hours which made us worry that we would be back before sailing but they had us back in about 5 hours and that included stopping for lunch, which was delicious. We booked an excursion through a 3rd party for Cozumel, Mexico. We went to El Cid for an all inclusive, food, drinks, pool, snorkeling and a very smalll beach. We met family there that happened to be in port the same day but on a different ship. It was a delightful day, although I found out that I don't know how to snorkel. My husband and I had an altogether great time on Royal Caribbean's Oasis of the Seas. Can't wait to go sailing again. Hope to be able to go with our six grown adult/ children, their significant others and possibly our grandchildren next time. Bon Voyage! PS. Port Canaveral was a crowded mess getting on and off the ship as well. This is the only port we have ever sailed from and never experienced the confusion that we did for this sailing. I don't have another port to compare it to as of now. Maybe in a future review

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  • New

Sep 17, 2016

Caribbean

I took my family on oasis of the seas, it was very good , my waiter Darvin from Trinidad was very nice, my sou-waiter itentu (Java ) was perfect he alway have a smile on his face. Java told us about where he from, very pleasant man. Our house keeper Sam very nice . We planned on going back to the chip just because of those wonderful people . At the end of our vacation my 7 year old boy wants to take Darvin and Java with us. They like a family member

to us . Thank u very much for your service , hope to see u soon. The coconut shrimp, the lobster tail, the lamb was good Nice cabin, no body lotion but the housekeeper gave us some Fly with me was great, the oasis dancers rocked!‘ No professional photographer at the jet ski site when we were there. Good experience overall. September 12 was my husband birthday . We had a lot of fun , hope to see u soon!!!

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  • New

Jan 2, 2016

Eastern Carib

Cruise was fine for the most part. Found the staff to be overwhelmed with too many things, not concerned with many passenger comments or concerns. Ship was too large for personal service. Water shows were cancelled until the last night. Reservations were NOT honored. Unable to enter the casino due to HEAVY SMOKING. Food was just OK -- nothing special. Found many meat items in the dining room to be cooked very well - even if ordered

rare. Was told that is the only way it is cooked. Waiters seemed overworked - the assistant waiter, did not fully understand english. On one occasion, I ordered coffee after the meal, he took a cup from a table that just finished eating and placed other items on top of the cup, and proceeded to use it at my table. In addition - gave me regular instead of decaf. Menu items were the same daily -- just the "cover-up" sauce was different. Items arrived cold - Stateroom was clean and a nice size. Lots of activities -- many were at the same time - Reservations were not honored for shows. I stay away from ship shore excursions. Overpriced and really don't offer what is listed. Mainly for relaxation -- but it rained a lot of the trip. Food was OK -- nothing special. Lines were long - especially for the buffet and elevators. Service was OK -- many times slow.

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Jun 15, 2015

Caribbean

MOHAMMED STATEROOM ATTENDANT - EXCELLENT! MOHAMMED AT GUEST SERVICES EXCELLENT! GIRLS AT STARBUCKS VERY WARM AND FRIENDLY. Boat staff in general were warm and helpful, ship was clean and kept incredibly well, kids area fantastic. Unfortunately however, overall we did not have the greatest experience on this cruise (which was my first cruise however my husband and his family have been on MANY cruises before, all around the world.)

The biggest issue for us has been some situations involving our belongings and the responses we have received. When we arrived, our flight had been delayed (Delta from NYC) and as a result our luggage did not arrive. We were without luggage until Tuesday when we docked in Jamaica. The merchandise available on the ship was incredibly limited, especially considering the size of the ship and the reputation of Royal Caribbean. There was nothing - not a hat, a swimsuit or even a t-shirt for my 11 month old daughter. Mohammed from guest services was kind enough to arrange a complimentary pack of diapers in her size. For myself and my husband the selection was very poor. There was one swimsuit available on the entire ship in my size. I was told that merchandise had not been restocked in a number of weeks. The same went for my husband. We had expected an exciting and luxurious array of summer merchandise to purchase and were totally disappointed. There was not so much as a pair of clean underwear to buy. And for a summer cruise I would have expected at the very least, many swimsuit and cover-up options, as well as dresses for elegant evening etc. We had to wear our clothes from the plane for 3 days. Disappointing. Finally we met our luggage in Jamaica. Our car seat arrived with a crack through the center. Assuming this is the airlines fault but still we are not certain. Furthermore, only two pieces of our luggage actually made it to our room, along with two pieces of another guests luggage!!! It took a number of hours to actually locate our remaining luggage which had been incorrectly delivered to another guests room. By this stage it was Tuesday night. (As a side note Mohammed from guest relations was incredibly helpful and diligent at this time and even called our room to apologize for the mistake. He was on top of our case from the time we boarded and in contact with the airline to make sure our luggage would be delivered.) Upon debarking the ship in FL we opted for the valet program. We left our 4 pieces of luggage outside our room according to the instructions outlined. We returned to NY on Delta without a hint that their should be any issue. When we arrived however, we discovered that our luggage HAD NEVER BEEN DELIVERED TO THE AIRLINE!!! Of course it took a number of hours to work this out. We had to pay the driver who had arrived to pick us up when the plane landed even though we never took the car because we were delayed for so long looking for our bags. We had an exhausted baby, who needed to get home to eat and sleep. And we were AGAIN looking to locate our luggage. Finally Delta said since the bags had been "Voided" there was nothing more they could do. We returned to Manhattan - now stuck in Sunday afternoon traffic which added an hour to our trip with a screaming baby in the car. And no luggage. Meanwhile my husband had called Royal Carribean 3 times. The first time someone fairly unhelpful said they would "look into it" - they didn't give any time frame or expectation as to when we should receive a response. Their reaction was as though we had left a tooth brush on the boat - not the concerned, helpful or apologetic response we would expect for 4 missing pieces of luggage, INCLUDING a baby stroller and ALL our summer clothes, elegant evening wear that we need for a wedding, shoes, toiletries, medicines etc. We received no return phone call. He called a second time an hour later - The same woman told him "I don't have any more information, you will have to call back on Monday". By this stage we were seriously concerned that our luggage was lost or stolen. He called a third time - He spoke to someone different. He got the same standard response. My husband urged the representative to do more, so he called the warehouse. My husband insisted to wait on the phone, and after some time he said "they have found one piece." Only at my husbands insistence they kept looking and managed to find the other 3 pieces. So we were relieved to have located all 4 items. Unfortunately we were told to call back on MONDAY to arrange for shipping, that we could expect around WED at the earliest. WEDNESDAY?!!! As i mentioned, it is all our summer clothing, toiletries, baby gear and a stroller - how are we supposed to go from Sat - Wed without that?! My husband asked to speak to a supervisor - none available. He finally convinced the man on the phone to allow him to speak to the person in the warehouse. The woman in the warehouse was slightly more helpful. She explained there was really no way to get the luggage to Delta to be flown out that day (Sat) but that we could request it to be sent via UPS "next day delivery" on Monday. So the earliest we can expect to receive our luggage is Tuesday. We are extremely dissapointed and angry. Firstly at the complete incompetence to deliver according to the valet promise. Secondly at the mediocre, unhelpful and unconcerned response we have received. We were offered no reassurance at any point and had we not insisted on more investigation, we still would not be sure as to the whereabouts of our personal belongings. We have also received no explanation as to WHY the pieces never made it to the airport. NOT ACCEPTABLE from a company of your reputation and size. Not acceptable from Royal Caribbean. We have had to go out and purchase personal belongings to merely make do for the weekend. So far this has come to approximately $1000 US; This does not even come close to covering what we really need for the next few days. Things like a baby stroller and a hairdryer, cosmetics, clothing etc. We also had to pay TWICE for car services from JFK to Manhattan as the first we couldn't make. We are completely inconvenienced by this, financially put out and not to mention the extreme aggravation and stress that has been endured during what was supposed to be a relaxing week. Needless to say we have come away with a very bad taste, and are waiting for Monday when we can start to follow up with your staff as to how they plan to get the luggage to us. Combined with the fact that the ports (in particular Haiti and Jamaica) were BEYOND disappointing (totally inauthentic tourist experience) it was overall not a great experience for my first cruise.

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Nov 25, 2014

Eastern Caribbean

The ship was MASSIVE! It was clean and the service was great for such a large ship. The clientele was something to be desired. Guests on the ship were rude and uncivilized. Not everyone, but most. I mean grown men were yelling CANNON BALL as they jumped into the pool. Um, there are other people around that want to relax, HELLO! Breakfast: eggs were tasteless in the main dining room, Solarium and the Windjammer. The smoked salmon was very good

as well as the croissants. The other pastries were dry. There were muffins in the Solarium in the morning and they were good. Lunch: salad in central park was nice, but not great, the Solarium was a little fresher then the windjammer. Did go to any other places for lunch. Dinner was the best food overall. We ate in Silk every night, but 1. That night we ate in 150 Central Park. While it was good, it was not better than the main dinning room and we had to pay extra for it. We went on 1/2 price night, so it was $20 instead of $40. Silk was pretty good. The service was great and the head manager was overly friendly and made sure our meals were at it's best. The candy store has stale/old candy. I didn't know until I bought some gummies and they just were not fresh. I didn't say anything, I mean Why at that point? My teens liked the hot dogs on the boardwalk. We also got a snack sized slice of pizza most late afternoon in Sorento on deck 5. It was only OK, but eatable. While I didn't starve, the food overall was only OK. Our room had a balcony. It was great to sit on it to relax, since the pool deck was a bit too crazy for us. The room was clean and spacious for a ship room. Our Stateroom attendant was so kind and even checked in on my daughter when she was feeling sick one day. he knew her by name, which I was quite impressed about. The room had a TV which was by the sofa area. We like to watch in bed and the TV didn't move enough for us to see from the bed. not a huge deal, but worth a mention. The bed was quite comfortable, which we were surprised. There were so many activities that you can't possibly do them all. Our group liked the boardwalk for kids time around 3-ish. or was it 4? I forget. At the boardwalk there was face painting, a carousel, hot dogs and crew members with pirate games and other games each day. Plus there were character like Shrek that came so you can take your photo with them. There was ice skating, but only in the morning. My group ate breakfast late and wanted to go right to the pool. I think that there should have been an iceskating session in the afternoons. We did the flow rider, which was a lot of fun. The younger kids did Put Put and seemed to really enjoy that. The guests seemed to flock to the "sales". Stores or kiosks would have a "sale" and people went MAD! It was ridiculous. The only show we went to was Frozen. It was nice. We decided to have dinner late on the other nights and make that our evening instead. The excursions were expensive. Some of us went to Atlantis with the excursion, while others not knowing they could do this until later, went to Atlantis on their own for MUCH less! We ended up doing our own thing the other 2 stops and had a much cheaper and nicer time. We even found a little food cart in St.Thomas with the best burger EVER! Overall it was not our kind of trip. We can't understand why people love it so much.

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