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Holland America Line: Eurodam

Eurodam Review

In 2008, Holland America Line introduced Eurodam, the first ship in its Signature-class, so named because it contains all of the line’s Signature of Excellence features. It is distinctive for an exquisite art collection based on the theme The Dutch Golden Age—An Inexhaustible Tradition, highlighting works by Dutch masters and contemporary artists.

Signature-class vessels were so named because they are the first ships in the fleet to be launched with all the so-called Signature of Excellence features fully integrated into them. Larger than the other midsize ships in the fleet, they are pure Holland America, with all the traditional amenities and services plus some added bonuses. You’ll find familiar public spaces as well as a second specialty restaurant and adjacent lounge, a new bar that anchors the Explorer's Lounge, and an Italian eatery tucked into a corner of the Lido.

No-smoking Spa staterooms near the Greenhouse Spa feature Asian-inspired decor and spa amenities. Poolside are private, draped cabanas, and one deck up the tented Retreat cabanas are filled with amenities that include the use of handheld fans, an Evian spray mister, iPods with music preloaded, and chilled water. You can look forward to icy refreshments and afternoon champagne. Cabanas are reserved by the day or by the cruise (for an extra fee).

Holland America Line has enjoyed a distinguished record of traditional cruises, world exploration, and transatlantic crossings since 1873—all facets of its history that are reflected in the fleet's multimillion-dollar shipboard art and antiques collections. Even the ships' names follow a pattern set long ago: all end in the suffix dam and are either derived from the names of various dams that cross Holland's rivers, important Dutch landmarks, or points of the compass. The names are even recycled when vessels are retired, and some are in their fifth and sixth generation of use.

Noted for focusing on passenger comfort, Holland America Line cruises are classic in design and style, and with an infusion of younger adults and families on board, they remain refined without being stuffy or stodgy. Following a basic design theme, returning passengers feel as at home on the newest Holland America vessels as they do on older ones.

What You Should Know

Pros

  • Spa staterooms and suites can be completely no-smoking
  • With sea views and intimate seating alcoves, the Silk Den Lounge is one of the prettiest in the fleet
  • Guests love culinary presentations in the state-of-the-art demonstration kitchen

Cons

  • Shelves are okay, but drawer space is inadequate in standard accommodations
  • Some spa staterooms offer unusable Juliet balconies
  • Teens are somewhat slighted here compared to other Holland America ships
Ship Stats
  • Crew Members 929
  • Entered Service 2008
  • Gross Tons 86,273
  • Length 936 feet
  • Number of Cabins 1,052
  • Passenger Capacity 2,104
  • Width 106 feet
  • Service

  • Food

  • Décor

  • Value

Mar 18, 2017

Review of Eurodam

Age: 68 Occupation:Retired Number of Cruises: 1 Cruise Line: Holland America Ship: Eurodam Sailing Date: 2016-02-14 Itinerary: Carribean Our cruise aboard Holland America's Eurodam was a much anticipated, long saved for cruise--and a deep disappointment. We began with the Holland America folks losing our luggage for the entire trip (seven days). When questioned, the baggage supervisor and his boss both attempted to blame the airline, then finally

(and reluctantly) acknowledged they had sent it off on the wrong ship. The most they would do to ameliorate the inconvenience was to give me three blue work shirts and a white t-shirt--I had to wear the same wrinkled slacks and smelly socks for seven days. I ran out of medications my last two days and they were of no assistance in filling them, even with advance notice. The food was excellent, particularly in the main dining room. Trying to eat in any of the other dining areas was, however, a challenge. You could order and get the food with no problem but, then, had to hold onto it (along with other numerous passengers) until someone got up from a table. It was then a rush to get the empty spot. There is simply not enough seating in any of the venues to accommodate the 2,100 passengers squeezed onto the Eurodam. The stateroom with verandah was excellent--roomy and well maintained. The room service and housekeeping were also excellent. Again, seating is a problem--there isn't enough of it for the fully loaded ship. One had to arrive at the entertainment venues a good hour early to insure adequate seating. The pool area was "every man for himself" when it came to seating, as were the deck chairs. The excursions, all paid for, were simply miserable. At one beach call, our reserved umbrellas were taken. There was minimal (almost no) staff available to supervise or direct people around. There was nothing to eat or drink. On another excursion, climbing and descending a seven foot ladder was required, a painful experience for my disabled partner (there was no notice of this until the excursion was paid for and on board). Finally, in Jamaica, a stop most anticipated by us, it was utter chaos. There were no Holland America crew in sight to direct confused and even panicky passengers, who had to fight for shuttle transportation. Again, it was a deep disappointment after saving for so long to take this cruise.

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By Andy_CR

  • Service

  • Food

  • Décor

  • Value

Feb 26, 2016

Carribean

Our cruise aboard Holland America's Eurodam was a much anticipated, long saved for cruise--and a deep disappointment. We began with the Holland America folks losing our luggage for the entire trip (seven days). When questioned, the baggage supervisor and his boss both attempted to blame the airline, then finally (and reluctantly) acknowledged they had sent it off on the wrong ship. The most they would do to ameliorate the inconvenience was to give

me three blue work shirts and a white t-shirt--I had to wear the same wrinkled slacks and smelly socks for seven days. I ran out of medications my last two days and they were of no assistance in filling them, even with advance notice. The food was excellent, particularly in the main dining room. Trying to eat in any of the other dining areas was, however, a challenge. You could order and get the food with no problem but, then, had to hold onto it (along with other numerous passengers) until someone got up from a table. It was then a rush to get the empty spot. There is simply not enough seating in any of the venues to accommodate the 2,100 passengers squeezed onto the Eurodam. The stateroom with verandah was excellent--roomy and well maintained. The room service and housekeeping were also excellent. Again, seating is a problem--there isn't enough of it for the fully loaded ship. One had to arrive at the entertainment venues a good hour early to insure adequate seating. The pool area was "every man for himself" when it came to seating, as were the deck chairs. The excursions, all paid for, were simply miserable. At one beach call, our reserved umbrellas were taken. There was minimal (almost no) staff available to supervise or direct people around. There was nothing to eat or drink. On another excursion, climbing and descending a seven foot ladder was required, a painful experience for my disabled partner (there was no notice of this until the excursion was paid for and on board). Finally, in Jamaica, a stop most anticipated by us, it was utter chaos. There were no Holland America crew in sight to direct confused and even panicky passengers, who had to fight for shuttle transportation. Again, it was a deep disappointment after saving for so long to take this cruise.

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By pnovsam

  • New

Feb 21, 2016

Motel 6 of Cruiselines

Returned today from a week on the Eurodam. My 9th cruise but my first on Holland America. Definitely my last! Poor service overall. Lido dining is like a bad cafeteria. Dining room dining is no better. Poor service with bad food. Entertainment tired and boring. But the BB King Blues is a marvelous exception. Cabin stewards fine. Staff not very friendly overall and not well trained. Ship decor outdated and drab. Would recommend this ship to no one.

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  • New

Nov 15, 2015

Caribbean

I have sailed on Carnival, Royal Caribbean, Princess and now, Holland America, for my past 3 cruises (number 4 coming soon). We have done the majority of our cruises beginning in our 50's, and Holland America is by far the best cruise line we have been on. If you want to relax, have superb service and excellent accomodations and amenities, I HIGHLY RECOMMEND HAL. Consistently good if not excellent. We did not, however, eat at Lido (the buffet),

but loved the Dive In for excellent burgers, hot dogs and fries pool-side (hey - you're on vacation)! The specialty restaurants are excellent. I had the best Italian meal of life in Canoletto's. Okay, it needed refurbishing but was still very nice and spacious. We were in a Neptune suite. Our suite attendants were superb, the suite amenities unmatched compared to other cruise lines we had sailed on. We cruise to be at sea, and visit new ports, which is all the entertainment we need. Do what you love to do, otherwise, just disembark and wander around. Sunset cruises are special. Perfect from start to finish. We went to islands previously visited (which we wanted to see again), and some new ones.

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  • New

Jul 15, 2015

Baltic

Holland America assigned me a cabin directly below a bar-entertainment venue. The music & noise carried directly and loudly into my room--as if there were high amplifiers above and little or no sound insulation. As a result I could not get to sleep before 1am on most nights. I complained loudly & often, but the crew told me that I could not switch rooms because all were occupied and that they would "advise" the entertainers. It did not help.

HA subsequently reduced my bill by $140--a pittance compared to the $4000+ I spent with HA for this trip. Never again with HA for me! Food quality was ok but variety far more limited than Royal Caribbean. Noisy cabin!! Weak shows and entertainment. Poor quality singers &dancers--and old movies in the main entertainment venue!

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