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-   -   What's Really in Your Wallet? (https://www.fodors.com/community/united-states/whats-really-in-your-wallet-686017/)

walkinaround Mar 9th, 2007 04:01 AM

HSBC..the best card for international travel????!!!!!

not in my experience. my uk issued HSBC card did not work in any HSBC bank machine in china (or other banks' machines). the branch was open so i went in thinking that they could easily sort it out. i was told that the problem was with the issuing bank, not their problem. when i politely pointed out the (obvious) fact that this was an hsbc card and i was standing in an hsbc bank, they still repeated that the issuing bank was the problem. upon returning home, the card could not be used because "there was an attempt to use it overseas". a new card had to be issued. i totally understand security concerns but this whole experience just shows an inability to deal with the needs of an international traveller.

'the world's bank'....this is a joke. my NatWest card works fine all over the world. i have also had other problems using an hsbc bank card in other countries.

hsbc also is not a good international bank in other areas. they basically offer few, if any useful services to those of us who live internationally.

i suspect it was just on the list because of the international marketing rather than through real analysis of their ability to provide good service internationally. btw, they charge about £7.50 (US $15) for an international ATM withdrawal. the fixed fee is £2.50 of that and the rest is the amount lost over the bank rate. this is pretty standard, however.

NeoPatrick Mar 9th, 2007 04:19 AM

Jayne, are you saying you also have a checking account with Capitol One so you can use their ATM card to draw money out of that checking account? Or were you talking about drawing money out of an ATM using a Capitol One credit card?

TurnstileTraffic Mar 9th, 2007 05:40 AM

walkinaround- your experience echoes my own understanding of U.K. based cards. I traveled with a Brit throughout Europe and I couldn't believe some of the charges he incurred using his credit card. The article just tackles U.S. based cards...perhaps we should do a run down of UK cards too.

NeoPatrick Mar 9th, 2007 05:57 AM

What we really need is a Fodorite cash exchange program.

OK, the next European coming to Naples, Florida, bring me 1000 euro and I'll give you dollars at the current exchange rate. Period. Wouldn't that save us all money?

vegasnative Mar 9th, 2007 06:12 AM

NeoPatrick~good idea.
Both my credit card (citibank) and debit card (Wells Fargo) are from the "bad" list....sweet!
We are getting ready to change banks though to a local credit union, I will have to inquire about the conversions fees if any on their credit card as we plan to travel overseas within the next 2 years.
Thanks for posting this!

sunnybrook31 Mar 9th, 2007 06:31 AM

I have had a Capital One MC for YEARS. I loved it and would sing its praises to anyone who asked.

Recently, however, Capital One decided as a "corporate policy" to increase the rate of my card from 4.99% to 9.99%. My original offer was 4.99% for the LIFE OF THE CARD.

I called Capital One to try to find out what was going on because I have been a good customer for years (always pay on time....and often carry a balance, so they get the interest...) The guy told me, sorry, it's corporate policy, and you can "opt out" of the rate increase if you want, and they'll terminate your credit card line on March 31. So that's what I did....

I also have a USAirways miles credit and debit card.


LvSun Mar 9th, 2007 08:36 AM

Thanks for the info.
Wonder if all the trouble the credit cards companies are in with the government right now will affect the rates cahrged by some. Hope so!

MaureenB Mar 9th, 2007 09:14 AM

The card I use for everything within the USA is my Mileage Plus Visa from Chase. I have stayed with this card for years because they have always been completely responsive and helpful in any billing disputes I've had with vendors. I am able to reach a live person right away to get help in such unusual situations. Never had a problem.

For traveling outside the USA, I use my BellCo credit card and ATM cards, because BellCo only charges the 1 percent Visa conversion fee. BellCo also has extraordinary customer service and on-line banking is easy.

I have an AmEx card, only because it's issued by CostCo. I only use it there, and I get a three percent rebate on every purchase.
:)>-

happytrailstoyou Mar 9th, 2007 09:19 AM

After a bad experience with Bank of America Visa during a trip to Spain in May, 2006, I opened a Capital One Visa with which I am very pleased.

This no-fee card returns me 1% on all purchases and, in November of each year, a bonus equal to 25% of the return from the preceding twelve months.

NeoPatrick Mar 9th, 2007 09:22 AM

I have one of those Costco Platinum rebate American Express cards too, but what is the rebate? I just got my annual rebate voucher and it was for $ 4.65. Trust me, I spent a lot more at Costco last year than $150!

MaureenB Mar 9th, 2007 03:17 PM

Patrick, you might call and ask about that. I get two rebate checks: one from CostCo, and one from AmEx. They both are good only at CostCo, I believe. CostCo can pull up your account and see how much you spent, and what type of rebate you should be getting. I will admit to having ripped up a rebate check once, from AmEx, because I thought it was junk mail! AmEx did re-issue it, though.
:)>-

LoveItaly Mar 9th, 2007 04:06 PM

Patrick, we had friends that we use to do this with..honestly. Back before the Euro. It worked out great!

I have a lot of lira in my safe if anyone wants to buy it??? ;;)

RedRock Mar 9th, 2007 06:57 PM

The Pentagon Federal Credit Union has some good cards. They offer cash back as well as miles credit cards. They are member friendly when traveling, considering they have members all over the world. Anyone may join, check the bottom left of the home page for information.

https://www.penfed.org/index.asp

jayne1973 Mar 11th, 2007 08:21 AM

Patrick -- I opened a Capital One checking account specifically for ATM withdrawals on overseas trips. It's also an added little security bonus that on the extremely rare chance that a card thief was able to access that money, there would only a certain amount they could get their hands on.

I get ATM-only debit cards (not the Visa-check type) because there's simply no way to use them without a PIN.


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