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What would you suggest that we do
when the restaurant that I work for insists that we try to make people comfortable and feel at home by telling them our name?<BR>We are told that customers in the US prefer to know the name of the person waiting on them,so they can praise/complain/call us by name.<BR>But this seems to cause a little indigestion on the part of some visitors.<BR>What would you do?
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You do what your employer wishes. If you're uncomfortable with it, seek employment elsewhere.
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Just tell them your name. Trust me, we the customers aren't listening anyhow!
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Despite the fact that it is a widespread American custom, I think giving people your name is overly familiar (which is what we Americans do a lot, isn't it?). (As is kneeling next to the diners' table, which I hate.) If you're tallying votes, I'm a customer in the US, and I don't like it.<BR><BR>Supposedly, we diners can then use your name to call you if we need to. But, as pointed out, it's rare that anybody remembers a server's name, so it come out the same in the end anyway.<BR><BR>Bottom line, though, if your boss tells you to, you have to do it.
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I worked at a place like that.<BR><BR>I just told them quickly and then they either remember it forever or not at all. Just get it over with and go on with doing a good job.<BR><BR>It could be worse, I recently ate at a place where they sat down at your table to take your order if there was an empty chair. That was way too familiar.
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Give them your co-workers name.
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change your name.
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