| djkbooks |
Sep 10th, 2003 01:17 PM |
I've used OpenTable often in many cities.
Things to know:
At the nicer restaurants, you are expected to call and confirm the day before or morning of reservation, even though this is not mentioned anywhere on Open Table or in the e-mail confirmation or reminder. For example, when I called the Essex House in NY to cancel Sunday Brunch, I was given a royal dressing down because the table was held even though I hadn't phoned to confirm. Then, we booked Boulevard in San Francisco (a magnificent dining experience). When we returned home, there were three messages on our answering machine, left over two days, asking us to call and confirm (we were already in SF at the time).
Also, some of the better restaurants release only their early and late times to Open Table. When I called to cancel at March in NYC, the very nice lady asked why. When I explained that we had eaten lunch too late and weren't hungry yet but knew the rest of the evening was booked, she advised that only early and late times were released to OpenTable. A place in Baltimore told me the same thing when I phoned to verify that there were openings for 8:30 on a Saturday night (when, in fact, there were).
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