rental car at PHX
 

Hi,

I booked a car at Dollar.
Reading some old posts (2002) I read that some Dollar employees can get annoying with the "optional" insurance... made me think and I looked at
Avis (where my hb company has discounts)
Hertyz (where I have a discount card and a 2 upgrades coupon from our cc)

Dollar offers a Full Size for 189 a week.
Hertz is $185 for compaq (would be full with the coupon I think)
Avis is $183 (chevrolet monte carlo)

Questions:
Which company has the best car and service at that location? (at PIT I am always using Dollar and they've been very good to us)


Which one is easier to access (both counter and car)


Thanks


Celine

always had great service with Hertz. Dealt with Dollar in a previous life (here) and it is not my preference.

I think the counter service of all three is pretty easy and convenient. I've had insurance 'complications' with Dollar at Sky Harbor. I also got lost trying to find their off-airport lot for the return. (Although, I should admit that I can get lost on my way to the kitchen.)

We rented a full size through Alamo for next week, 149 for the week.

I live here in Phoenix. Do not waive the extra insurance! This is one of a few states that if you waive it & driving in AZ your insur wont pay if you wreck the car. My ex used to work at Thrifty so he knows.I have 2 people that that happened too. One here, one in Vegas. It's only 13.00/or less per day & worth it.

which one of the optional insurrancea are you talking about ?


Celine

Oh, they always give you a speel about do you want the insur blah, blah, just say yes. At least out here in AZ, NV

To az2hot: could you explain what you mean?

I didn't think insurance companies could decide what states they would cover you in, so long as you stayed in within the country.

Oh joy, something else to worry about!

We've rented cars in many of the United States, including Phoenix and Las Vegas, from various rental agencies. When they offer us insurance, and we tell them that we are insured, they have NEVER told us that our insurance might not cover us.

That's because they dont waste their breath. I only know this because it was my boyfriend who rented cars & knows about this;nobody ever told me either. Guess I am a liar? Those people encounter alot of nasty people & could care less about you or your loss.

Put it on American Express and all your insurance is covered. Some VISA's do this too. Call you credit card to find out. Do not trust postings for info!

OK-good luck to you. As I said this pertains to AZ, not every state. Read & learn, read & learn.(smartypants)

Back to you, smartypants..I have 2 stories for u & Celine-and we all have to use our cr cards to book a car which have coverage, by the by. I worked with this older woman, here in AZ.She left the Vegas airport, totalled the car. She waived the addtl insur, had to pay for the car that she wasnt even driving. Then, my boyfriend's friends rented a car from him, he warned them about the insur election, they waived it, they banged up the car, guess what? not covered. Paid out of pocket. So there..but again, hmmm..did I just make those stories up?

Celine, just in case you didn't know this, tax on rental cars from airport in PHX amount to an extra 40% of your bill. It's the worst I've seen in the country.

wagsm... yep I saw that, the hertz web site ws nice enough to give me a tax included price.

As for insurrance, I read the fine prints on my credit card agreement thing piece of paper. Under Rental Car Insurance it says that you don't have to take the LDW and so on...and if the rental company clerk wants to buy it anyway to call them at the provided number.

The Hertz web site states the following (maybe what AZ2Hot is refering to):
"If renting in Arizona, Maryland, Massachusetts, Michigan, Minnesota, New York, South Carolina, or West Virginia:



Upon signing the Rental Agreement, Hertz provides primary liability protection. However, such protection is generally no more than the minimum limits required by individual state law. See Financial Responsibility Limits by State.
"


Celine

My credit card covers liability in AZ and NV.
Maybe not all cards do.
I doubt all cards are the same.
I would never accept that ridiculous added liability insurance (except in parts of Europe where my card will not cover).

Mine does too. And so do they all.

and it's now triple-checked ! I called the credit card company... There is NO difference with Arizona.

Period

back to the original question : which one has the best services, location in airport and cars ?



Celine

Sorry az2hot; but I won't be repeating the info your boyfriend is handing you. This is the biggest crock I have ever heard. The state of Arizona does NOT regulate what my insurance company pays and does not pay. My husband is an attorney that does personal injury litigation. We NEVER pay for the additional insurance. I would suggest that you check your insurance policy to see if there are any exclusions to rental cars. If you are still not certain, call your agent. At $13 a day for a week that is $91 out of pocket for a policy that is FULL of exclusions.

Excelent point(s) highbay.
Even the insurance provided by the rental car agency has numerous limitations and exclusions.
They would prefer people not be made overly aware of this.