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-   -   Priceline Phone Number? (https://www.fodors.com/community/united-states/priceline-phone-number-437632/)

GoTravel Jun 1st, 2004 06:45 AM

Priceline Phone Number?
 
Does anyone have a phone number for an actual human being at Priceline?

I've had a family emergency arise and I'm desperate. Help!

traulreese Jun 1st, 2004 06:48 AM

I found a phone number at their contact us page. Not sure who you'll be able to talk to though.

http://www.priceline.com/customerser...Contact_Us.asp

Anonymous Jun 1st, 2004 06:51 AM

It's right on their web site: 1-800-774-2354. But if you didn't purchase trip insurance, don't expect much sympathy if you're trying to cancel out of your reservation.

SeattleSonic8 Jun 1st, 2004 08:37 AM

I'm sorry for your family emergency, Go, but I wouldn't expect much from Priceline either. One of my parents passed away the day before I was due to leave on a Priceline-purchased trip to Vegas. "Sorry, but tough cookies" was the answer. Interestingly enough, I did call United (the carrier assigned by Priceline) and they offered me a future flight.

GoTravel Jun 1st, 2004 10:13 AM

To follow up, my stepdaughter had emergency surgery last night and a trip must be cancelled.

Priceline has a one time refund for $25 per night but a refund is not what I am in search of. I am traveling off peak and was hoping the hotel would transfer the nights to another off peak time.

When I called to hotel, they told me I must speak with Priceline. Of course it is easier getting the security code for our nuclear arms than finding an actual person at priceline.

I do not expect priceline to do anything because it is non-transferable and non-cancelable but it never hurts to try.

If anyone has ever found a number that isn't listed on the website and can share, I would be most grateful.

bradk Jun 1st, 2004 10:21 AM

You can try 203-299-8000, hopefully it's not the same as the 800 #. Press #2 at the first menu to reach customer service.

Cats_Do_Dance Jun 2nd, 2004 12:01 PM

To GoTravel:

I have no advice for Priceline, but here's hoping your stepdaughter makes a speedy recovery!

mclaurie Jun 2nd, 2004 12:22 PM

I too send best wishes & prayers to the whole family for a speedy recovery.

bonniebroad Jun 2nd, 2004 12:37 PM

GoTravel, just wanted to say that I hope things are going well for your stepdaughter, and that you are getting things sorted out to your satisfaction, as far as your planned trip is concerned!


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