My mother's travel adventure/nightmare

May 18th, 2004, 05:27 PM
Original Poster
Join Date: Dec 2003
Posts: 180
My mother's travel adventure/nightmare

My mother decides to venture off to Evansville, Indiana to visit her 70ish sister who just had knee replacement. My recently retired father decides to stay home, so Mom is on her own. She gets to the Avis counter to pick up her reserved rental car (my aunt lives over an hour away)and they ask for her credit credit card in purse, she left it on desk at home when making hotel, air and car rental reservations. Well, Avis said no car. Mom says, I'll pay cash. Again,
Avis says no car for you. Mom then calls a cab which cost her $80 fare to get to sisters town. Then, sister takes her 30 miles to closest town with car rental to rent a car for Mom (part of the trip involved Mom going to a quilt museum in Paduca KY)and they had to lie to the agent about who was driving it. The next dilema was the reserved hotel room. Looked at Mom like she was an alien when she said I'll pay cash. Still needed a copy of her driver license. The ATM card she had was her cash supply, but she said the whole week was stressful without that one piece of plastic! Moral, check before you leave!!
luugis is offline  
May 18th, 2004, 06:04 PM
Join Date: Jun 2003
Posts: 12,172
I'm glad it worked out.
I'd be terribly afraid about lying about who's driving the car. Couldn't that nullify the insurance?
Anyway, a useful account of what happens without the trusty CCs.
WillTravel is offline  
May 18th, 2004, 06:41 PM
Join Date: Jan 2003
Posts: 596
WillTravel, you read my mind. Yes, should an accident happen and the person driving not be an "authorized" driver on the rental agreement, your insurance coverage can be denied (whether provided by the rental company or a credit card.) Sadly, I learned this through experience once in my younger years. Better to pay extra to add additional drivers to the contract. But luugis, glad to read your mom made it through such a frustrating ordeal! Good reminder to always double-check for ID & credit cards, etc.
jv827 is offline  
May 18th, 2004, 08:10 PM
Join Date: Jan 2003
Posts: 7,113
I can relate, luugis. I typically pay cash for everything and rarely charge things if it can be avoided, although I have numerous credit cards. I was recently at a Kinko's in the US and was appalled that I could not make a freakin' copy by paying with cash. "Credit card only, ma'am." What the heck is the world coming to?
Statia is offline  
May 19th, 2004, 02:40 AM
Join Date: Oct 2003
Posts: 57,890
I'm confused. Why didn;t your dad simply FedEx her the card - then she could have avoided all te problems from day 2 on.
nytraveler is offline  
May 19th, 2004, 05:33 AM
Original Poster
Join Date: Dec 2003
Posts: 180
When my aunt was renting the car for Mom, they tried to add Mom on as a driver but Avis asked for her credit card, so she said I wont be driving then. The risk of no insurance, couldn't that have been covered by her own auto policy? And, yes, my first comment was the 'overnite the card', but for whatever reason, they didnt.
luugis is offline  
May 19th, 2004, 05:46 AM
Join Date: Jun 2003
Posts: 4,426
I assumed she was signed on as alternate driver -- and when I've done that they've NEVER asked for another credit card, just a copy of the driver's license.

I'm also a little surprised they didn't try calling the credit card customer service line and see if they (dredit card agents) could help, either by talking directly to the Avis and hotel agents to authorize the charges or to get her a duplicate card overnight.

But overnighting the card would have been less than half the cost of the taxi.....

(I have to say, though, that it IS kind of sad everyone reacts so badly to cash-only -- understand why, of course -- and that somehow people are reacting to luugis' mother as if she had a moral flaw for only having one credit card, leaving it at home, and not hustling to try to become a plastic-card-validated person a.s.a.p.)
cfc is offline  
May 19th, 2004, 05:48 AM
Join Date: Jan 2003
Posts: 3,491
I made the same assumption, but the lady took an incredible risk by driving without authorization. Her insurance company would probably NOT have covered her in an accident, and the rental company would hold her liable for all damage AND she might have risked being charged with a crime. That's the only "moral flaw" here.
soccr is offline  
May 19th, 2004, 08:16 AM
Join Date: Jan 2003
Posts: 300
The reason places ask for credit cards is so that they have a way to recoup their money when charges or damages far exceed what was the price. Hotels will often want a large cash deposit to pay cash. While I understand your Mother's frustration at having left her card at home, it does pay to check your travel documents and wallet before leaving home.

Her solution of lying to the car rental company is inappropriate. Car rental companies don't typically ask for credit cards from authorized drivers, but they thought your mother was pulling a scam. What on earth would she have done if there had been an accident? Why would her insurance pay for damages on a car she wasn't authorized to drive? If your Aunt wasn't with her, the car could even be reported as stolen. These are high prices to pay.
kkj is offline  
May 19th, 2004, 08:59 AM
Join Date: Aug 2003
Posts: 142
Glad it all worked out. Another suggestion to keep in mind. I have a zillion credit cards that I don't use and they are all stored in my desk at home. Even though I only use one card for everything, I always carry two -- just in case -- I've had credit cards denied when I was thousands of dollars below my limit just because of some quirky computer mixup. I know that's probably pretty rare, but I'd hate to have it happen when I'm on the road. Probably a good idea to keep one card in your purse and one someplace else as well, in case your purse is lost or stolen - I hadn't thought of that before.
bjboothman is offline  
May 19th, 2004, 10:36 AM
Join Date: May 2003
Posts: 1,084
Never heard of a rental-car co. asking for the 2nd driver's credit card. As for the suspicion that the rental agent suspected a scam: So, two 70-ish ladies walk up to rent a car with a vaild credit card and driver's licenses, and the agent suspects a scam? Gimme a break, willya.
k_999_9 is offline  
May 19th, 2004, 12:34 PM
Join Date: Jun 2003
Posts: 1,620

Here is the burbs of Chicago we just had a case where a 70's lady scammed about 5 dealers out of a new car each by either saying I will bring a check back soon or by writing a bad check. She does not deny the charges. The car dudes have red faces.

Now her lawyer is asking for mercy due to her age and health concerns....

Heck with that...throw away the key, I say!

Moral? Little old ladies can be criminals too.
placeu2 is offline  
May 19th, 2004, 01:07 PM
Join Date: Jul 2003
Posts: 670
Avis is one of the major car rental companies who, in fact, do request that additional drivers have a credit card in their own name. I worked for Avis at LAX for years and they have trouble recouping losses when rentals aren't returned on time or are damaged and the renter claims the additional driver was responsible. By having a credit card on file for the additional drivers it gives them another avenue to try and recoup their losses.
bashfulLV is offline  
May 19th, 2004, 01:16 PM
Join Date: Mar 2003
Posts: 480
I belive there are a few Car rental companies that can use a debit card instead of a credit card? can't rember which ones maybe thrifty. I think thay charge extra. Alos - why not call the credit card company to try to help you out - sometimes they have a relationship with a car rental agency.

As far as the hotel goes - they should allow a cash deposit for the room if no cc is provided.
dgruzew is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are On

Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy -


All times are GMT -8. The time now is 06:32 AM.