Must Show Credit Card at Airport Now!
Jul 15th, 2002, 05:29 AM
#21
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This practice has been going on prior to Sept 11th people. It has nothing to do with terrerism. It is to stop credit card fraud- dumb, I know. I purchased tickets for my parents to Hawaii as a gift on United's site w/ my credit card. United said I had to drive to their office in my city in order to pick up the tickets and show my credit card. It is a pain in the neck but it has been going on for some time now.
Jul 15th, 2002, 05:35 AM
#23
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I fly over 100 flights each year. I have never had to produce a creidt card.In fact Delta,and others, use kiosks as a way to check.Somehow,this just doesn't sound right. I haven't read anything about in on Flertalk.com.Since their web has been down for maintenance a couple days,this "rule" would have to happened since then.
Jul 15th, 2002, 06:14 AM
#25
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Well Suzy, I called United and guess what the scholarly reservationist told me? This is standard for all airlines now and if your ticket was purchased on a corporate card, then the president of the company would have to show up at the airport counter with you or you "might not" be allowed to fly!
I kid you not!
I kid you not!
Jul 15th, 2002, 06:28 AM
#26
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Jabez, this situation occurs when booking over the internet and paying with a credit card that has a last name different from the passengers traveling. United is the only airline that does this that I am aware of and has been going on for some time now, several years prior to 9/11.
Jul 15th, 2002, 07:01 AM
#28
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xxx,
That's not correct.
I booked on line.
The name on the credit card was the same as the name on the ticket.
I flew United in March 2002 and there was no mention anywhere, on paper or at the airport, of showing a credit card.
I'm flying United today and it is stated on my eticket in big, bold, red letters to have my credit card.
That's not correct.
I booked on line.
The name on the credit card was the same as the name on the ticket.
I flew United in March 2002 and there was no mention anywhere, on paper or at the airport, of showing a credit card.
I'm flying United today and it is stated on my eticket in big, bold, red letters to have my credit card.
Jul 15th, 2002, 10:43 AM
#30
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I am looking at my etickets with United for upcoming international travel. The tickets were booked Mar. 1. At the top of the second page is a list of things to bring, and on that list it states to bring the credit card used to purchase the tickets. Now, what about my purchase with miles......
Jul 15th, 2002, 11:14 AM
#31
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This is not a new policy, because United did the same thing to us last year.
We flew from SFO to Honolulu last year on United. United demanded to see the credit card we used to purchase our tickets. When we explained that we had cancelled that card but the credit card company issued a new one, they refused to let us board. We had to call the credit card company to confirm what we had already explained to United. After a thirty-minute ordeal, we were able to get our boarding passes and board the plane.
The e-ticket confirmations usually state that the credit card must be presented at check-in.
We flew from SFO to Honolulu last year on United. United demanded to see the credit card we used to purchase our tickets. When we explained that we had cancelled that card but the credit card company issued a new one, they refused to let us board. We had to call the credit card company to confirm what we had already explained to United. After a thirty-minute ordeal, we were able to get our boarding passes and board the plane.
The e-ticket confirmations usually state that the credit card must be presented at check-in.
Jul 15th, 2002, 09:06 PM
#32
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Isn't there another thread that states "united stinks"? Well, I agree.
Our company worked out a discount deal with United. We book our own reservations over the phone, then pay our company. Our company then pays for a large group of tickets at once and gets a big discount, passing the savings along to the employees.
Well, you guessed it. We get to the airport and the company travel card does not match the numbers on my personal credit card. They make me pay for the ticket all over again with my credit card, and , you guessed it, I have now paid twice, once to United and once to the company that I work for, and both of them are battling it out and trying to blame me for the whole mess.
Moral of the story, is JUST STAY HOME. Which is the real reason most airlines are going out of business. They can blame it on 9/11 all they want but crazy ticket policies, poor customer service and crappy stuffy no-leg room planes are not helping them one little bit.
Our company worked out a discount deal with United. We book our own reservations over the phone, then pay our company. Our company then pays for a large group of tickets at once and gets a big discount, passing the savings along to the employees.
Well, you guessed it. We get to the airport and the company travel card does not match the numbers on my personal credit card. They make me pay for the ticket all over again with my credit card, and , you guessed it, I have now paid twice, once to United and once to the company that I work for, and both of them are battling it out and trying to blame me for the whole mess.
Moral of the story, is JUST STAY HOME. Which is the real reason most airlines are going out of business. They can blame it on 9/11 all they want but crazy ticket policies, poor customer service and crappy stuffy no-leg room planes are not helping them one little bit.
Jul 17th, 2002, 12:15 PM
#33
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The airlines have figured out ways to make our lives miserable, non-changeable tickets, tiny seats, no food, long delays etc. This must be a United ploy. They have figured out a way to get our money and then not let us fly. Pure profit, ingenious!
This would be like Amazon.com telling us we have to go to the factory to pick up our books, because they need to see our credit card. Give me a break.
This would be like Amazon.com telling us we have to go to the factory to pick up our books, because they need to see our credit card. Give me a break.
Jul 17th, 2002, 12:35 PM
#34
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I used to fly fairly frequently on United for business and never had to show a credit card when getting my boarding pass, even for overseas flights. The tickets were always paid for with the corporate card, a different card than the corporate cards we carried for business trips.
The last time I travelled for business was a year and a half ago, so either the policy is new or is inconsistent.
The last time I travelled for business was a year and a half ago, so either the policy is new or is inconsistent.
Jul 17th, 2002, 12:54 PM
#35
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My husband and I flew United (w/e tickets purchased over the internet) in May - Laguardia to Dallas. We had to show the clerk the credit card used to purchase the tickets. Other people in line that did not have the credit card had to step out of line and go to another area. Not sure what the resolution was for them.
But pointis that it is not just a United policy.
But pointis that it is not just a United policy.
Jul 17th, 2002, 05:45 PM
#36
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Someone at United told me that one of the bosses has a hair up his butt this month and began harrassing everyone to STRICTLY enforce this policy. They have had nothing but crying teenagers at the gates, screaming executives and very confused grandmothers whose kids thought they were doing them a favor by paying for their tickets. Fly the friendly skies!
Jul 17th, 2002, 06:08 PM
#38
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Just another UA shooting their own foot. They are coming close to caving in terms of business, the public no longer likes or trusts them, and now they are making it more difficult for us? Does UAL want business or do they really want to fold? Interesting question.
Jul 17th, 2002, 09:50 PM
#39
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Cheap Tickets requires anyone using someone else's credit card (if the credit card holder is not one of the passengers) to have the credit card holder make a copy of a government issued id (DL), front and back copy of credit card and fill out an authorization form and fax all three items back to CT prior to purchasing the tickets. This is used to prevent fraud and now to help prevent anyone (whom security does not want traveling) from getting onto a flight. It may be stupid/a hassle for many travelers but there are reasons as to why they have those policies. I find it really hard to believe United would not allow boarding to as many corporate travelers (using company credit cards) as they have if the credit card holder is not there. I assume they have forms you can fill out to verify that business (even leisure) travelers are authorized users of the credit card. If not they will likely adopt a policy similar to Cheap Tickets if they do not already have one in place.
