Have you received an email from an airline requesting an update...
 

....of info per TSA's requirements? I received an email from Southwest as a Rapid Rewards member requesting I "update" my RR information for "Secure Flight Passenger Data." Has anyone else received something similar?

No. We are flying SW tomorrow.

And be careful not to click on any links - it was in the news this morning, some e-mails like Hotmail, Gmail were compromised - phishers got people's user names and passwords.

But in case this is legit, go to Southwest website (not through your e-mail) to see if it should be updated.

There are new rules about gender and age given to the airlines.

I double-check my e-mail. Nothing from Southwest.

I got the email from SW. When I booked tickets today, they asked that I update my info when I logged in to my SW rapid rewards account. It's legit, but I would go to the website and do it that way, as Dayenu said, I don't like to click thru links in email.

Deb

Yes, I got it too mclaurie - the email came right after I bought a ticket on SWA two days ago. But I was leary too and didn't go through the process following the link. The email made it sound like all airlines are being asked to update this info for TSA, but I have seen nothing in the news or from other airlines about this, so it is kind of strange.

Just a guess - one some airline websites you can save your info so that it automatically fills in the passenger info when buying a ticket. Since the requirement is that this info now includes DOB, sex, and exact match name - it is possible that if you are a FF and have saved this info they are asking you to update.

Or it could be a scam and by this time tomorrow all your bank accounts will be cleaned out.

This is legit.

Employees of my company do a lot of traveling with SW and we got an email from our travel coordinator telling us to update our SWABIZ accounts with our full names.

Here's further proof from SW's web page:

http://www.southwest.com/travel_cent...01TSAREQ091006

Got an e-mail from Delta with a new FF number. Why, I don't know. I will deal with it after vacations.

I got that one too Dayenu!! We must hang out in the same circles!

I also received an email from Southwest requesting the update. It came about a week after I purchased tickets with them.
The TSA request for info was in the news a couple months ago. Your exact name, address, etc. on your ID must match the info on your travel vouchers/tickets.

Dayenu and DebitNM-

Were you already Delta FF members? If not, and you were Northwest members, you were assigned a new Delta FF number as a result of the merger.

Otherwise, not sure why you would get a new number - for failing to link your two accounts when they asked you to, maybe?

I am a Delta FF, but now that you mention it, I may have a NW ff account from when I was trying to book a FF flight on NW.

"<i>As part of the Northwest/Delta merger, your WorldPerks® account is now a SkyMiles account. Please begin using the below SkyMiles account number — instead of your WorldPerks number — for all future Delta, Northwest and partner transactions.

Your new SkyMiles number is"</i>

<i>Were you already Delta FF members? If not, and you were Northwest members, you were assigned a new Delta FF number as a result of the merger.

Otherwise, not sure why you would get a new number - for failing to link your two accounts when they asked you to, maybe?</i>

Exactly... I got letters from Northwest and Delta asking me to merge my miles, and if I didn't by a certain date, I'd be assigned a new FF number.

I also received the SW email, but decided not to follow the link. Determined I would just "update" when I purchase my next ticket.

I received the email, too--couldn't log-on using the link so a few days later went to southwest.com to log-on and check my info where a similar message re: the TSA was posted. This was about a week ago.

AnnMarie_C,
That's exacly what happened to me. Southwest's site made a point of saying the email was legitimate and was NOT a scam of any sort.

I received an e-mail from Southwest, but did not use the link, rather went to the website, where it states you can do the update next time you book flights.

yes i got it too

Thanks for letting me know I wasn't the only one! After hearing about the hacking on emails the other day I did worry.

I read recently that new TSA rules were going into effect where the name on your boarding pass must exactly match your ID (i.e. can't say "Bob" on the boarding pass and "Robert" on your driver's license). Wonder if this has something to do with it.

I received the e-mail and updated my Southwest information.

But I realized that my driver's license uses my middle initial, and my passport uses my entire middle name. Since I fly Southwest just within the states, I guess I will probably be using my DL on those flights (barring something unusual).

I wonder if this will become a problem down the road. I guess I could request my DL be updated to use my entire middle name.

Anyone know if the middle name/middle initial issue is important when flying?

You shouldn't have an immediate problem. From TSA's website:

"You should ensure that the name provided when booking your travel matches the government ID that you will use when traveling. However, TSA has built some flexibility into the processes regarding passenger name accuracy. For the near future, small differences between the passenger�s ID and the passenger�s reservation information, such as the use of a middle initial instead of a full middle name or no middle name/initial at all, should not cause a problem for the passenger. Over time, passengers should strive to obtain consistency between the name on their ID and their travel information."

http://www.tsa.gov/what_we_do/layers...ght/index.shtm