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Has anyone tried Car Wiz for rentals?

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I just booked a car rental through Car Wiz. Has anyone used them before? Just wanted to make sure they're OK.

I believe they had the best deal I could find in Seattle (better than hotwire and priceline).

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    I find it sad to write this review which goes counter to my usual policy of only reviewing places and services which have been positive; however, I believe that anyone planning to rent a car in Croatia should be aware of our experience.

    We rented a car with CarWiz through AutoEurope. Renting was easy through AutoEurope. Our experience with CarWiz not good.

    There were minor problems with CarWiz, which were tolerable and included:

    1. We were supposed to pick the car up at the “Meet & Greet” location at the train station in Zagreb. There is no CarWiz office there and we had to figure out how to call CarWiz and request that they pick us up to get our car.
    2. The car (VW Passat) they offered us had a great deal of body damage to front and back bumpers, doors, and quarter panels (the person who checked us out observed that the car was new at the beginning of the season but was pretty badly beat up by October when we rented it); however, it worked mechanically.
    3. Shortly after leaving the rental center, we noticed that the “low tire pressure” light was on and when we contacted CarWiz, we were instructed to go to a service station and fill the tires. As it turned out the sensor was defective and the tires were fine.
    4. There was so much film on the inside of the front window that it was virtually impossible to see the road when the sun was in front of us. We were able to clean it so the car was safe to drive.

    Our experience on return was absolutely unacceptable and, in my opinion, fraudulent.

    I was informed that I had damaged the car by putting a scrape on the bottom of the front bumper and charged 200+ Euro for damage repair. To my knowledge I did not damage the car and the bumper in question had already been damaged (but not repaired) in a number of places. When I inquired as to how many other customers had been charged to repair the bumper, the response was “You brought my car back crashed; what do you want me to do?” Whether this practice is a function of corporate policy (the young man who “helped” us said he was just following policy) or was a function of that particular office is unclear to me.

    I would suggest that CarWiz ba avoided when renting. If a car is rented from them, I would strongly suggest that detailed pictures be taken of all parts of the car – I took pictures but not of the bottom of the bumpers.

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