Fox Rent A Car
 

I am from the midwest going to San Francisco for a few days then renting a car and going down the coast to Monterey. From there we will head to LA which is where we will fly home from. I found this car company but have never heard of it. It was less expensive than any other one way rental I could find. Reputable? Would you rent from them or have you? Thanks for any help

went to San Jose in March and rented from Fox. Lowest prices I could find on the net. Car was fine. No problems

Don't waste your time! I called The Fox rental car company on Tue. 6-11-02 in the AM. Needed to get information. First I was put on hold for 15 minutes. I called back and was holding for 5. When the woman finally picked up, she was in a hurry to send my call to the central res. office. When I told her this was my first time calling and wanted to ask her a question she said "what?" Her tone was rude and uncalled for. I felt as if I was bothering her. Talk about bad customer service! Now I see why the prices are low. You pay for what you get.

WORST customer service I have ever dealt w/ in my life. I would go so far to say they are "shady." If you don't believe me, observe how they push you to get that insurance, even if you have it. Sketchy!!

ORLANDO
My experience with Fox rent a car was pretty bad. Fox lures its customers in with a really low rate for a rental car in Orlando. That's the only good thing I can say about Fox. The rate was low. $12 for a compact car for 4 days for total cost of about $65

Bad stuff about Fox:
1. Fox is an off airport location. Have to wait for bus coming and going. Needed to use by GPS in order to find the place to return auto, since arrival was at 11 pm Thursday evening.
2. The employees attempt to up-sell everything. Inside, denied any upgrade 4 times. Finally, after 9 hours of travel, handed paperwork, "ititial here". Bad idea.
3. Outside, again the upgrade. Started with, "oh, you will not be comfortable in that car." Was told car I was given was a "free upgrade", who knows.
Had to still drive 1.5 hours to destination, so glad to finally get out of there and on the road.
With all the insurance, taxes, fees and scams, you will end up with a bill DOUBLE of your expectation, so definitely equals other places and you won't have to deal with our frustrations and rude employees.
4. Return was problem, first finding and then finally getting bill. Why so much after internet booking numbers? Was to be about $70. Discovered when returning that the auto collision and emergency repair that I told them I'm already covered with my current insurance was ADDED, more than doubling the cost.
Counter person clearly did not care. So asked for manager and Manager Dan Snow did not even pretend to work with me in any way to adjust the unnecessary charges.

All the other car rental companies in Orlando will need to be out of cars before I'll rent from Fox again. It's a cheap rental, and you get what you pay for, and Buyer Beware... read EVERYTHING no matter what you verbally tell them.