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Deceptive wording with Travelocity... Curry Village..a Tent and a Cabin

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Deceptive wording with Travelocity... Curry Village..a Tent and a Cabin

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Old Jan 23rd, 2010, 08:35 PM
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Deceptive wording with Travelocity... Curry Village..a Tent and a Cabin

I am still overwhelmed by the amazing people on this site and how kind it is that you all take your time to answer so many questions by people you don't even know..it is so refreshing!!! I had an interesting thing happen to me, just curious if anyone has an opinion on it. I plugged in my vacation times in the yosemitepark.com web page to see what lodging was still available. I had one option, the Wawona Hotel. I was ok with that until I found out it was 45 min outside of the valley. I decided to look at other sites and found a Curry Village "cabin" going for $92.00 on Travelocity!! I was so excited because I understand the location is perfect. Here is my dilemma: the booking detail was "cabin" for 2 adults, 3 nights at $92.00 per night. Perfect. The Email confirmation stated "Cabin" for 2 adults, 3 nights at $92.00 per night..Great!! I still was suspicious about the great deal I got so I called Travelocity just to make sure everything was as it was stated in my booking and email confirmation: Cabin for 2 adults. Turns out, we paid for 3 nights for 2 adults for one of the canvas covered TENT Cabins not an actual Cabin. I felt I was deceived by being told in two forms of confirmation that I was getting a Cabin when in fact I'm getting a Canvas covered Tent. I was on hold with Travelocity for an hour trying to understand why they state it’s a cabin when it’s not and all they did was put me on hold until they said the Curry Village was closed for the night and would have to call me tomorrow (that was last night and they never called me back). Don't get me wrong, I feel very blessed to have gotten a tent in the middle of the valley in June at Yosemite but I feel like I paid for a "Cabin" and I'm getting a "Tent” I’m just curious if anyone else thought they were getting a cabin when they got a Tent...from what I'm reading, there is not much difference. Thanks for letting me rant.
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Old Jan 23rd, 2010, 08:50 PM
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Considering Travelocity's website says "Curry Village offers a motel, cabins with and without private bathrooms, and canvas tent cabins without plumbing" you might have a case that if they meant "tent cabin" they should have said "tent cabin".
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Old Jan 24th, 2010, 03:57 AM
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I'm sorry but I'm missing something. The first thing you see on the travel site when you pull up Curry Village is this:

http://travel.travelocity.com/hotel/...491391437#tabs

It also has some reviews where previous guests clearly state that these are basic "cabins". You know the most expensive, 5 star safari resort in South Africa also provides just tents or tented cabins. What's the difference? We stayed at a tented cabin in St. Johns, VI. The only difference was canvass vs wood, but the cabin or tent was very comfy and had all the amenities.

These are not just your plain overnight tents. They are in fact cabins, permanently set-up with many comfort features that you would find in any basic motel, with the exception of bathrooms which are communal.

You got what you wanted. Don't sweat the small stuff. Enjoy your vacation.

btw, you don't have a case with Travelocity. If you're looking for a discount, you're wasting your time. You may get a full refund, but is that what you want?
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Old Jan 24th, 2010, 04:08 AM
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I guess it is possible for Travelocity or someone trying to get lodging to be confused. It is, however, the park service and concessionaire who call it a cabin. It is better than a tent, but worse than a wood cabin. You should probably also know that it won't have heat and you can expect to be cold in the night. Heat is turned off in Mid-May. This is actually luxory camping. Try it, you might actually like it. Bathrooms are likely to be a couple of minutes walk also. Sharing a bathroom with 200 other people can be interesting and is an entire other story. Go into this with a positive, roughing it type attitude and you will most likely have a great time.

To me, if you have done the least little bit of research it would be difficult to not know that you are staying in is a canvas covered cabin.
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Old Jan 24th, 2010, 05:23 AM
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AA..thank you for your insight on my situation. This will be my very first time in Yosemite and CAN'T WAIT. I think I have done TOO much research about this and felt disappointed because I haven't seen these places in person and many on other sites say the tents are very dusty and I suffer from pretty good allergies (probably should be "camping" all together cause of that ) but I'm sure the other "cabins" are just the same no matter what they said I got and what I ended up paying for. All in all, my husband and I are going there to hike the beautiful trails of Yosemite and after a good night sleep last night and the kind opinions of the people of this site, I feel lucky with what I have gotten and if I feel the need to look elsewhere before the trip, I know I can still do that..thanks again to everyone who responded to me!
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Old Jan 24th, 2010, 05:41 AM
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If you go to the nps.gov site. put in Yosemite, and check on lodging, you can see pictures of the various options and take their number as they get cancellations all the time from people who reserve a year in advance and then decide they can't make it. Some people make reservations"just in case" they might want to go next summer and then cancel last minute.
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Old Jan 24th, 2010, 08:15 AM
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my friends who always stay at Curry Village LOVE the tents..makes them feel like they are right in the woods and feel lucky you have a reservation..sells out a year plus in advance...you are bitching because you are spending $92.00?
Are you serious?
Tents are way better for your allergies than a room..
There are no fast food places or wi-fi connections in a Starbucks lounge either!
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Old Jan 24th, 2010, 08:22 AM
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ksucat. What do you mean there's no wi-fi? My local Hampton Inn, sited next to the interstate, shopping mall, and close to the big industrial facility only charges $85 and they offer free wi-fi PLUS a free breakfast.

$92 and no wifi sounds like a rip off to me. Next thing you know they'll do away with the free breakfast.
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Old Jan 24th, 2010, 11:26 AM
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>>

I don't think the OP was b****ing because of the $92.00. I think she was pointing out that Travelocity's site is confusing, which it is. If there are wood cabins and tent cabins, and some of the wood cabins have bathrooms and others don't, don't you think they ought to be clearer as to which kind of "cabin" you're getting, whether it's for $59 or $92, or $192?
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Old Jan 24th, 2010, 01:48 PM
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ipod..LOL

sf..I do think they could of been clearer.
It's expensive to stay in Yosemite if you are doing the Ahwahnee lodge but you pay for the shear beauty of where you are..kind of like Bora Bora.
You are going to have a blast in Yosemite..its is stunning!

Thanks sf for setting me straight!
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Old Jan 24th, 2010, 03:29 PM
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SF7307 thank you so much for saying what you said..that was my point since the beginning and I have gotten to the point of giving up explaining myself by Ksucat's response. I know everyone has a right to say what they want on this site but please really read what was already stated before getting a tad defensive with your remarks, please (Mr. Ksucat . I'm only trying to find help (which I did by so many of you and thanks so much for that), never been camping before and was even told by Curry Village themselves (guy's name was Greg and extremely kind, that is was wrong on Travelocity because there is a difference between a cabin and tent, they even describe it in their web site and yet I got a tent when it stated everywhere I was getting a CABIN. If I'm getting a TENT CABIN say it in the confirmation like it describes in the details but that is NOT what they did. I just think they need to change what is being said on the confirmation and booking to match the details...ahhhhh, I feel better now. Yes, Ksucat, I am going to have the time of my life and can't wait..it was not about the money.
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Old Jan 24th, 2010, 04:24 PM
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This isn't really true camping. This will be far superior. Most tents are tiny, have no beds, no towels, and no linens. The tent cabins have all of this. If you don't think you will like it, just drive to Wawonna or just outside the park. You might consider staying a few nights in the cabin and then one or two nights in Wawona.
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Old Jan 24th, 2010, 04:51 PM
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noelle..
If you can rant, so can I since you asked for help.
Please don't single me out for stating the obvious and you said it yourself in your first post that 'from what I'm reading, there is not much difference'..between a cabin or a tent...then why the rant?
How much do you think a cabin in the middle of Yosemite Valley will cost you?
Yes, I admit that Travelocity could of been clearer but I don't appreciate your selective singling me out when most all of us here agree with my post.
You are so lucky to be in a canvas tent...in one of the most pristine place on Earth and you'll see those stanky cabins and thank your lucky stars for being in a canvas tent that gets air and breathes, instead of being locked up with tons of dust.
Enjoy your good fortune being able to score the God forsaken
'tent' for $92.00..it should be a rave instead of rant..no matter how Travelocity worded it!
Sorry for the rant..
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Old Jan 24th, 2010, 07:44 PM
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Ksucat..my using the word rant was completely the wrong choice. I should have used "vent" because that was all I was doing and that was a very wrong choice of words. I just wish you could have used different wording yourself just as I felt you were singling me out with the way you chose to respond to me. If you noticed, I came to a conclusion with the others before you decided to give your opinion so your "bitching" and "are you serious" comments were at tad unnecessary. I fully get your point and as I stated even in the first post..I know how blessed I am..next time I will choose my words very carefully so I don't confuse readers.
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Old Jan 25th, 2010, 06:30 PM
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IMO, you're better off in a tent cabin, right in the middle of everything in the Valley that at Wawona. But I do understand your confusion! Because at Curry Village, they have a variety of options, from unheated tent cabins to heated tent cabins to cute, but well loved log cabins with just the basics, including a bathroom. I have been in every single accommodation that exists in the Valley -- from the Ahwahnee to camping and everything except the camp sites are overpriced. Still, each of them, in their own way, is a unique and fun experience. And I will say that the communal bathrooms & showers they keep pretty darned clean!
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Old Jan 25th, 2010, 07:51 PM
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'I felt you were singling me out with the way you chose to respond to me'

You were the OP so it wasn't singling you out, I was just responding to your posts.
Let's call a truce and I apologize if I said things that offended.
You are going to have a great time and lets move on.
What time of year are you going?
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Old Jan 26th, 2010, 09:46 AM
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Nice post, ksucat. "Let's play nice"
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Old Jan 26th, 2010, 09:49 AM
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Thanks Ksucat..I sincerely appreciate that!! I'm going in mid June and after a few days of letting this soak in and seeing that I'm going to have a great time no matter what(in an amazing location), I'm looking forward to the place we were given. I actually called travelocity and voiced my concerns and they admitted they need to look into changing the wording because they are not allowed to book the "cabins" anymore anyway. PLEASE feel free to give me any advice, especially best hikes...I almost get tears in my eyes thinking of the beauty I will see.
Surfergirl, thanks...I need to stop reading all the negative reviews (actually, there aren't that many)on other sites and concentrate on spending the time of my life with my husband in a fun tent/cabin under the stars!!!
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Old Jan 26th, 2010, 09:00 PM
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I don't know if you have any options to change or cancel your reservations since you booked with Travelocity, but Delaware North Company is the company that manages the lodging in Yosemite and they have a very generous cancellation/change policy if you book directly with them. I have often upgraded from what was available in Yosemite at the time to better lodging as cancellations occur. Again, you might be locked in with Travelocity, but here is Delaware North's webpage just in case. Either way, have fun. The tent cabins aren't that bad and Yosemite is wonderful.
http://www.yosemitepark.com/Accommodations.aspx
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Old Jan 27th, 2010, 02:08 AM
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Wow what an interesting lot of replies here! I have recently asked for help on this fabulous forum with planning our itinerary from Australia to USA. We were trying to factor in Yosemite somewhere but now I'm convinced!! I am now going to try my luck at a tent cabin too!!!..with my husband and 4 yold girl....fingers crossed!!! Might see you there Noellev13!!!
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