Dear mdwest; Hoping and praying for his recovery.

I'm so glad that you were able to help them with the travel costs, and kudos to Priceline and Continental too!

Wow, it's very nice to hear that good customer service still exists. Kudos to Priceline and Continental, indeed, and to you, mdwest, for pursuing the matter.

If only the news from the hospital were better... I wish you all and the young fellow all the best.