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-   -   Concierge Tipping help needed...fast (https://www.fodors.com/community/united-states/concierge-tipping-help-needed-fast-492468/)

capri767 Dec 27th, 2004 11:55 AM

Concierge Tipping help needed...fast
 
Ok...I need some guidance here...We are leaving Wed. for a ski trip in Park City/Deer Valley...super nice hotel... the concierge there has been wonderful prior to our arrival....reservations ,booking activities,stocking our kitchen, etc.What is the appropiate tip for someone who has been really helpful/professional??If it matters, we will be staying 6 days.....Thanks !

GoTravel Dec 27th, 2004 12:19 PM

$5-$10 per chore depending on the price of the activity, amount of groceries etc. It sounds like you need to tip him/her at least $100 and maybe a small sursy.

gyppielou Dec 27th, 2004 01:43 PM

What's a sursy?

tpatricco Dec 27th, 2004 03:34 PM

Even Google doesn't know...Go, please explain "Sursey" :)

Suki Dec 27th, 2004 03:38 PM

Perhaps Go meant curtsey - quaint but cute- hehe.

z Dec 27th, 2004 04:33 PM

$100+? This is a joke, isn't it? I thought capri767 asked about TIPPING not wages.

'reservations ,booking activities,stocking our kitchen." I hate to break this news to you but this is their JOB, this is what they suppose to do.
$100.00? Geez

capri767 Dec 27th, 2004 08:50 PM

Anyone else have any thoughts on this???

skipop Dec 28th, 2004 03:25 AM

I don't think there's a right or wrong answer. It sounds to me like the services provided were fairly routine for a ski lodge concierge. So, he/she hasn't performed any unusual service (such as getting a reservation at an otherwise unavailable restautrant). On the other hand, you were quite pleased with the service. One question you should ask is whether you expect to need those unusual services the concierge may offer during your stay (such as eating at Stein's on a weekend). If so, I would tip on the high side to keep the concierge's attention. If you just wish to say thanks, I think the $5-10 per service amount is quite reasonable. This will likely be on the cheaper end of the continuum at deer valley, but it should still be in the reasonable range. The "$100 plus a kicker" suggestion sends a good message if you expect premium services down the road. Finally, be prepared to tip around every corner at deer valley. There's a lot of help offered everywhere. My only other skiing tip recommendation, is to tip the kid in your hotel's ski locker room who helps you get out in the morning. They are a great source of information as to anything about the mountain and will do things like return your rental skis at the end of the week, get you a tune mid-week, and, if you have a family, will greatly help everyone get ready to hit the slopes in the quickest time.




illusion321 Dec 28th, 2004 03:41 AM

At the hotel i work part-time at, the Con's, usually do not get tips. and they are paid a wage, based on not getting tips) As opposed to a server). They do appriciate tips. FYI This is a 3-4 start hotel,

z Dec 28th, 2004 04:03 AM

They do expect tips but not $100.00 plus

nytraveler Dec 28th, 2004 05:36 AM

I think a lot depends on what else - if anything - you're going to need him/her to do. If you will be high maintenance I would go with at least $100 - to show you appreciate what's been done so far. If you think you're done - I would think you can get away with $50 or so.

(For perspective - I had to organize a dinner in a restaurant private room in NO on a few hours notice - don;t ask and that admin is no longer with us - and the concierge at the RC pulled the whole thing off beautifuly - located four choices with costs and menus and made the ressies/with A+ attention. I gave him $300.)

GoTravel Dec 28th, 2004 06:38 AM

A sursy is a small token gift. Usually an inexpensive gift that a lot of thought went into such as a photograph of someone in a fun frame.

Maybe it's just a Southern expression?

jhk3rd Dec 28th, 2004 07:15 AM

IMO, a nice, crisp $50 will be much appreciated without being too extravagant or busting your budget. A new $50 sends the message that you appreciate what has been done because you made a special effort to get just the right bill for the job. Write a nice note on a card and include the $50 with it. Believe me, that gesture will be remembered.

capri767 Dec 28th, 2004 10:21 AM

What a great idea jh...thanks a lot.A 50 shouldnt take up too much room...ski trip packing is a bit challenging........

capri767 Dec 28th, 2004 10:22 AM

Next question..should I give him this upon arrival or departure??

skipop Dec 28th, 2004 11:18 AM

Arrival. No question. That way if you need something later, you'll be much more inclined to get the top level service.

illusion321 Dec 28th, 2004 03:17 PM

I agree the arrival, and make sure that the person who dose the work gets the money

LoveItaly Dec 28th, 2004 03:23 PM

Capri (love your moniker) just a thought. The idea of a $50.00 bill inside a "thank you" card is a good idea. And than if you need more services from the concierge during your trip you can give another tip at the end of your stay. And if not, you have not overtipped but have certainly acknowledged the assistant you were given for your arrival.


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