lincasanova

i can understand part of this problem. i think this poster IS somewhat familiar with SEATAC, and had seen a red lion there before, and unaware there was ANOTHER one further away, just assumed she got the one she sees when she has gone in and out on other occasions.

fortunately it looks like the problem certainly was solved well.
good to know that priceline does come forth with customer service when faced with this mix-up.

sgorces

rkkwan- I did check. The Husdon was running a special that was only advertised by them. Don't you think your tone is a bit arrogant?

rkkwan

sgorces - So, if you found the good rate by the hotel, why bid Priceline? But if it's after, then there's nothing you can about it anyways. Rates change all the time, and that's a risk associated with Priceline at all times.

Priceline even has a best-price guarantee that's good for 24 hours after you bid. But the hotel is definitely free to lower its prices later on.

I don't see what your complain is. You agreed to pay $135 for a hotel at that star level. And you get what you want. What's the problem?

If people want to know how to use Priceline, dozens of people are willing to help on this forum alone. Plus moderators on Biddingfortravel if you follow their rules. But when people don't know what they're doing, and make unreasonable complains, then they're not going to get good responses here or elsewhere.

rkkwan

sgorces - Let me add. When one check rates on the reported hotels, it's not just going to Expedia or Hotels.com to check. But to check the individual hotel's websites. Nowadays 3rd party websites seldom give you better rates than the hotel's own website.

But I'll give it to you that it wasn't that way back in 2001.

djkbooks

And, I'd add to rkkwan's comments that winning bids on Priceline are just guidelines. Everything turns on your specific dates and Priceline's availability at the moment you happen to be bidding.