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Travel Insurance from SwissCare Insurance in Basel? Never buy it

Travel Insurance from SwissCare Insurance in Basel? Never buy it

Old Jan 12th, 2014, 08:25 AM
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Travel Insurance from SwissCare Insurance in Basel? Never buy it

I purchased a SwissCare Travel Insurance to cover unexpected risks. Unfortunately, I was prevented from travelling at the day of my planned departure due to knee accident while jogging. The case was reported to SwissCare and all documentation from airline, ticket, doctor report etc., was sent to SwissCare claim department. SwissCare dragged the matter for 6 months by asking for more and more information identical to those I already have sent earlier until finally informed that my knee accident is a Chronical Disease and therefore my claim was not covered by the insurance. My offer to send confirmation that I never had similar problem AND I do not have Chronical Problem with my knee was never answered and totally ignored by SwissCare. I have used several other insurance companies in my 40 years of active travelling but never experienced such treatment. Therefore: If you think SwissCare will cover your insurance think twice. Save your money and save your time. Learn from other´s experience. Sal
SwissCareNoMore is offline  
Old Jan 12th, 2014, 08:45 AM
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Someone who joins a forum for the express purpose of complaining about a company has zero credibility. For all we know, you work for the competition.
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Old Jan 13th, 2014, 04:23 PM
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Nah, he doesn't for the competition.

I do agree newly registered posters with only one post and only one complaint, aren't going to be taken seriously here or elsewhere (assuming they are plastering internet travel websites with this same post).
suze is offline  
Old Jan 13th, 2014, 04:35 PM
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He won't see anyone's comments . . . he won't be back . . .
janisj is offline  
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