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Orbitz Honorable?

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Nov 17th, 2008, 09:24 AM
  #1
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Join Date: Apr 2005
Posts: 16
Orbitz Honorable?

My daughter and I are planning a week in Paris and booked a hotel thru Orbitz. My visa card was charged, reservation confirmed. The price (hurry! only a few rooms left at this price!) appeared "too good to be true" and with fear of showing up in February in Paris at night and having some kind of issue, I called Orbitz and have now been told to call them 5 times, this last time they told me they would call me.... It appears the deal really was too good and I guess I am glad I called to double check, but now I think they want to charge me more...do I have any recourse? Has anyone else ever had an issue with them not honoring a paid and confirmed reservation?

Any info would be helpful as I am now waiting to hear what they have decided!
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Nov 17th, 2008, 12:02 PM
  #2
yk
 
Join Date: Jan 2004
Posts: 23,645
Sorry, I'm don't quite understand the problem.

You called Orbitz because you were worried about your hotel reservation?

Then what happpened? What did they say about your reservation?

Why not just call the hotel in Paris to see if they have a reservation under your name? That's what I would do first. If the hotel doesn't have any record of your booking, THEN I would get worried and call Orbitz.
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Nov 17th, 2008, 12:59 PM
  #3
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Join Date: Apr 2005
Posts: 16
Wow. I don't know why I didn't do that first! I am going to call Paris right now! Thanks!
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