Galapagos Legend cruise ship put me in the hospital
Apr 19th, 2010, 08:13 PM
#1
Original Poster
Join Date: Apr 2010
Posts: 2
Likes: 0
Received 0 Likes
on
0 Posts
Galapagos Legend cruise ship put me in the hospital
Galapagos Legend cruise ship put me in the hospital for one week and then two more weeks in a hotel for recovery.
Lack of hygiene was a big issue at the Galapagos legend cruise. They simply didn’t have it. The Seafood was not properly taken care of. It was rotten and full of bugs. They reused it from one day to the next one, and so to catch an entercolitis mix (bacterium-amoeba) infection became quite easy. I got a very serious one that almost killed me. Water is another issue. You received a water bottle that you needed to keep refilling from the public water dispenser that has a gooseneck, so each time you put your bottle to refill it, saliva from the many bottles of the other passengers would be transferred to your own. Toilet paper was another issue seeing you had to throw it into a trash can beside the WC, so you can imagine how the smell stayed all night long.
The doctor on board is also of big concern since he does not keep any confidentiality, on any consultation you make with him. He quite willingly passes your records and consultation matters to the company (Klein tours and Gala Tours) completely disregarding any doctor/patient confidentially you are entitled to. In my case, my daughter was treated of an infection before we took the cruise and she visited the doctor to ensure she had recovered completely, from this visit the doctor passed the information to the administration of the boat and they made a medical diagnosis that I too was ill and when I was not even the patient that the doctor saw!
As a consequence of the infection received due to the poor hygiene of Klein Tours, at the airport I lost consciousness, and even though I was still under the care of Klein Tours, they offered no assistance and did not attempt any type of action to help me.
You will put yourself in a very risky situation if you decide to make a Galapagos cruise with the Galapagos legend line.
Lack of hygiene was a big issue at the Galapagos legend cruise. They simply didn’t have it. The Seafood was not properly taken care of. It was rotten and full of bugs. They reused it from one day to the next one, and so to catch an entercolitis mix (bacterium-amoeba) infection became quite easy. I got a very serious one that almost killed me. Water is another issue. You received a water bottle that you needed to keep refilling from the public water dispenser that has a gooseneck, so each time you put your bottle to refill it, saliva from the many bottles of the other passengers would be transferred to your own. Toilet paper was another issue seeing you had to throw it into a trash can beside the WC, so you can imagine how the smell stayed all night long.
The doctor on board is also of big concern since he does not keep any confidentiality, on any consultation you make with him. He quite willingly passes your records and consultation matters to the company (Klein tours and Gala Tours) completely disregarding any doctor/patient confidentially you are entitled to. In my case, my daughter was treated of an infection before we took the cruise and she visited the doctor to ensure she had recovered completely, from this visit the doctor passed the information to the administration of the boat and they made a medical diagnosis that I too was ill and when I was not even the patient that the doctor saw!
As a consequence of the infection received due to the poor hygiene of Klein Tours, at the airport I lost consciousness, and even though I was still under the care of Klein Tours, they offered no assistance and did not attempt any type of action to help me.
You will put yourself in a very risky situation if you decide to make a Galapagos cruise with the Galapagos legend line.
Apr 20th, 2010, 05:53 AM
#2
Join Date: Jun 2008
Posts: 12,268
Likes: 0
Received 0 Likes
on
0 Posts
Sorry for your negative experience
But Tourista happens everywhere no way to blame the boat.
Galapagos Legaend gets almost all good reviews
on the boards no way to FOR SURE blame the boat
for "putting you in the hospital"
You seem to be slandering
the boat and its doctor
on ALL the travel boards...
always do my reviews on Trip Advisor and Thorntree and will make ... The Legend cruise ship was wonderful with a great total Galapagos experience.
http://www.galapagosisland.net/cruis...timonials.html
But Tourista happens everywhere no way to blame the boat.
Galapagos Legaend gets almost all good reviews
on the boards no way to FOR SURE blame the boat
for "putting you in the hospital"
You seem to be slandering
the boat and its doctor
on ALL the travel boards...
always do my reviews on Trip Advisor and Thorntree and will make ... The Legend cruise ship was wonderful with a great total Galapagos experience.
http://www.galapagosisland.net/cruis...timonials.html
Apr 20th, 2010, 03:38 PM
#3
Join Date: Jun 2008
Posts: 12,268
Likes: 0
Received 0 Likes
on
0 Posts
Lack of proper food and water precautions by Tourist
causes Tourista not boats...
per www.mdtravelhealth.com Ecuador...
Do not drink tap water unless it has been boiled, filtered, or chemically disinfected. Do not drink unbottled beverages or drinks with ice. Do not eat fruits or vegetables unless they have been peeled or cooked. Avoid cooked foods that are no longer piping hot. Cooked foods that have been left at room temperature are particularly hazardous. Avoid unpasteurized milk and any products that might have been made from unpasteurized milk, such as ice cream. Avoid food and beverages obtained from street vendors. Do not eat raw or undercooked meat or fish, including ceviche. Some types of fish may contain poisonous biotoxins even when cooked. Barracuda in particular should never be eaten. Other fish that may contain toxins include red snapper, grouper, amberjack, sea bass, and a large number of tropical reef fish.
All travelers should bring along an antibiotic and an antidiarrheal drug to be started promptly if significant diarrhea occurs, defined as three or more loose stools in an 8-hour period or five or more loose stools in a 24-hour period, especially if accompanied by nausea, vomiting, cramps, fever or blood in the stool. Antibiotics which have been shown to be effective include ciprofloxacin (Cipro), levofloxacin (Levaquin), rifaximin (Xifaxan), or azithromycin (Zithromax). Either loperamide (Imodium) or diphenoxylate (Lomotil) should be taken in addition to the antibiotic to reduce diarrhea and prevent dehydration.
causes Tourista not boats...
per www.mdtravelhealth.com Ecuador...
Do not drink tap water unless it has been boiled, filtered, or chemically disinfected. Do not drink unbottled beverages or drinks with ice. Do not eat fruits or vegetables unless they have been peeled or cooked. Avoid cooked foods that are no longer piping hot. Cooked foods that have been left at room temperature are particularly hazardous. Avoid unpasteurized milk and any products that might have been made from unpasteurized milk, such as ice cream. Avoid food and beverages obtained from street vendors. Do not eat raw or undercooked meat or fish, including ceviche. Some types of fish may contain poisonous biotoxins even when cooked. Barracuda in particular should never be eaten. Other fish that may contain toxins include red snapper, grouper, amberjack, sea bass, and a large number of tropical reef fish.
All travelers should bring along an antibiotic and an antidiarrheal drug to be started promptly if significant diarrhea occurs, defined as three or more loose stools in an 8-hour period or five or more loose stools in a 24-hour period, especially if accompanied by nausea, vomiting, cramps, fever or blood in the stool. Antibiotics which have been shown to be effective include ciprofloxacin (Cipro), levofloxacin (Levaquin), rifaximin (Xifaxan), or azithromycin (Zithromax). Either loperamide (Imodium) or diphenoxylate (Lomotil) should be taken in addition to the antibiotic to reduce diarrhea and prevent dehydration.
May 4th, 2010, 07:13 AM
#4
Join Date: Mar 2010
Posts: 2
Likes: 0
Received 0 Likes
on
0 Posts
I agree with qwovadis, it is imperative to take proper precautions and preparations when traveling overseas period. Im curious to know who you booked your trip through? A good travel agent specializing in a certain region, should inform you of some precautions to take when traveling.
I had a great experience on the Legend last year, and would recommend this ship over all ships for a Galapagos cruise. My travel agent (wildlife vacations, inc.) for my trip was well informed, and provided me with all the details and information needed to be safe on my trip. You can check them out at www.galapagoslegend.com.
I had a great experience on the Legend last year, and would recommend this ship over all ships for a Galapagos cruise. My travel agent (wildlife vacations, inc.) for my trip was well informed, and provided me with all the details and information needed to be safe on my trip. You can check them out at www.galapagoslegend.com.
Jun 22nd, 2010, 09:53 AM
#5
Join Date: Jun 2010
Posts: 3
Likes: 0
Received 0 Likes
on
0 Posts
We understand that this is a malicious comment that tries to affect our integrity and discredit our company since Kleintours – Galatours is a tour operator with 27 years experience in the market, throughout these years we have never received such complaint, and since our company works under SICGAL regulations (System of Inspection and Quarantine for Galapagos) every week, a representative inspects all cargo that we send to the Islands, furthermore Kleintours is an ISO 9001 CERTIFIED company. We take health and cleanness seriously; food is fresh and follows strict packing, conservancy, and handling procedures.
According to our records this passenger’s daughter was diagnosed with "traveler's gastroenteritis" before the family board the GALAPAGOS LEGEND, she was already taking medicine and the doctor on duty asked them to keep him informed if any of them felt sick during the cruise, because in cases of gastroenteritis usually the incubation period could take between 7 to 15 days.
According to our comment cards, this family qualified as EXCELLENT their experience on board the GALAPAGOS LEGEND and would recommend this vessel to anyone. They did not report any unpleasant events mentioned on this feedback.
The overall experience of that cruise was EXCELLENT in every point we ask our passengers to evaluate after each cruise: cleanness, food on board, excursions to the islands, naturalist guides, waiterhttp://www.fodors.com/community/south-america/galapagos-legend-cruise-ship-put-me-in-the-hospital.cfm#comments-open service, bar service, crew hospitality, vessel and passengers’ safety
According to our records this passenger’s daughter was diagnosed with "traveler's gastroenteritis" before the family board the GALAPAGOS LEGEND, she was already taking medicine and the doctor on duty asked them to keep him informed if any of them felt sick during the cruise, because in cases of gastroenteritis usually the incubation period could take between 7 to 15 days.
According to our comment cards, this family qualified as EXCELLENT their experience on board the GALAPAGOS LEGEND and would recommend this vessel to anyone. They did not report any unpleasant events mentioned on this feedback.
The overall experience of that cruise was EXCELLENT in every point we ask our passengers to evaluate after each cruise: cleanness, food on board, excursions to the islands, naturalist guides, waiterhttp://www.fodors.com/community/south-america/galapagos-legend-cruise-ship-put-me-in-the-hospital.cfm#comments-open service, bar service, crew hospitality, vessel and passengers’ safety
Jun 22nd, 2010, 09:55 AM
#6
Join Date: Jun 2010
Posts: 3
Likes: 0
Received 0 Likes
on
0 Posts
We understand that this is a malicious comment that tries to affect our integrity and discredit our company since Kleintours – Galatours is a tour operator with 27 years experience in the market, throughout these years we have never received such complaint, and since our company works under SICGAL regulations (System of Inspection and Quarantine for Galapagos) every week, a representative inspects all cargo that we send to the Islands, furthermore Kleintours is an ISO 9001 CERTIFIED company. We take health and cleanness seriously; food is fresh and follows strict packing, conservancy, and handling procedures.
According to our records this passenger’s daughter was diagnosed with "traveler's gastroenteritis" before the family board the GALAPAGOS LEGEND, she was already taking medicine and the doctor on duty asked them to keep him informed if any of them felt sick during the cruise, because in cases of gastroenteritis usually the incubation period could take between 7 to 15 days.
According to our comment cards, this family qualified as EXCELLENT their experience on board the GALAPAGOS LEGEND and would recommend this vessel to anyone. They did not report any unpleasant events mentioned on this feedback.
The overall experience of that cruise was EXCELLENT in every point we ask our passengers to evaluate after each cruise: cleanness, food on board, excursions to the islands, naturalist guides, waiter, service, bar service, crew hospitality, vessel and passengers’ safety
According to our records this passenger’s daughter was diagnosed with "traveler's gastroenteritis" before the family board the GALAPAGOS LEGEND, she was already taking medicine and the doctor on duty asked them to keep him informed if any of them felt sick during the cruise, because in cases of gastroenteritis usually the incubation period could take between 7 to 15 days.
According to our comment cards, this family qualified as EXCELLENT their experience on board the GALAPAGOS LEGEND and would recommend this vessel to anyone. They did not report any unpleasant events mentioned on this feedback.
The overall experience of that cruise was EXCELLENT in every point we ask our passengers to evaluate after each cruise: cleanness, food on board, excursions to the islands, naturalist guides, waiter, service, bar service, crew hospitality, vessel and passengers’ safety
Thread
Original Poster
Forum
Replies
Last Post
rosewoodjo
South America
5
Mar 23rd, 2014 05:25 AM
